My husband purchased a vehicle battery from Batteries Plus in Papillion, NE with a warranty…read more Approximately one year later, his vehicle would not start, so he returned to that location to have the battery evaluated. The employee assisting him, Eric, immediately stated the issue was not the battery but something in the vehicle draining it. He is not a mechanic, yet confidently dismissed the possibility that the battery could be defective, and refused to honor the warranty. To avoid further back and forth with this employee, my husband took the vehicle to a certified mechanic for a diagnostic. The mechanic confirmed that the battery was in fact faulty. He returned to Batteries Plus, this time visiting the Omaha location on North 90th Street, hoping for a smoother warranty process. Unfortunately, Eric was working at that location. When my husband explained that a mechanic had confirmed the battery was bad and he wanted to proceed with a warranty replacement, Eric questioned where the battery had been because it appeared dirty and stated, "You f**cked the battery up." His tone was confrontational and dismissive. When my husband calmly asked to speak to a manager, Eric stated that he was the manager and accused my husband of escalating the situation simply for requesting further assistance. We expected professionalism and assistance, especially when addressing a warranty claim supported by a mechanic's diagnosis. Instead, we experienced hostility and unprofessional treatment. Based on this experience, we will not be returning and would encourage others to consider other options for their battery needs.

This place doesn't even deserve a 1-star rating more like a zero. I went in at 8:40 a.m., and the…read moreemployee was extremely rude compared to the day before. He told me to search something on Safari, but he said it so fast that I didn't understand what it was called. I didn't want to ask again because he already seemed annoyed. When I politely asked if he could type it out for me since I couldn't find it, he responded, "No, I'm not touching your phone." He then told me I needed to "learn how to use Safari" and said, "Well, you need to fix that," in a sarcastic and dismissive way. He made no effort to help or guide me and was very disrespectful. I told him I couldn't find it, wished him a good day, and left. He continued staring at me rudely and didn't say anything back. If you don't like your job, don't work there and if you're having a bad day, don't take it out on customers. Very disrespectful place.

Amazing! My mechanic recommended Interstate battery due to them being very busy today. He said they…read morewould check to make sure it was in fact the battery before selling me one. Sure enough, Ben ran a test to see what was going on and luckily it was just a bad battery. Got a new one, they installed it, took maybe 10 minutes. Thank you!

Purchased a 5 year battery that only lasted 2 1/2 years and took it back to get a new battery but,…read moreInterstate battery was closed. I had to purchase a new battery from another supplier but returned to Interstate the following day to get a refund on the remaining warranty. I was told the warranty was no longer valid since I did not purchase the new battery from them. I had to purchase a battery from somewhere else so I was able to get to work that day. I even asked for a store credit and was denied. The manager told me that the warranty is only good if I continue to purchase batteries from them. I paid $169.99 for a battery that only lasted though 1/2 it's life and was there is nothing they could do. This is very poor customer service and I will not recommend or ever return to Interstate battery again! Update: After talking with a represenative from the main office in IA and the business manager they determined that there will be no action taken for the warranty left on my battery. DO NOT PURCHASE AN INTERSTATE BATTERY...IT DOES NOT COME WITH A WARRANTY!

Don't let the way it looks n the outside, deter you from getting a great deal on the inside, and a…read moregood battery for $40 or under and they will install it, with a six month warranty. They also buy old batteries, even if you don't need a new one. Husker Battery is a #5-STARS ***** Company! David S.

Great price. Friendly service. You turn in your old battery and they give you one that works and…read moreit's not expensive. What more do you want?

Dedicated staff and great supply of stock. Many great people wanting to help you, feels like a…read morecommunity

I always pick O'Reilly over any of the competitors because their staff has always been the…read morefriendliest, easiest to work with and most knowledgeable out of any other company I've needed parts from. Their stores are easy to shop in and have never been shy about helping you get the right part for the car you are working on. Prices are very competitive and they will be honest about generic vs name brand items if you are feeling that cost-phobia. What I really like is that they have stock numbers across the area and can transfer or hold items from other locations.

I have purchased several batteries from these folks. One died 4 months prior to expiration (a 5…read moreyear battery), and they replaced it at no charge. The salesman installed it while I waited, and was wonderfully pleasant the entire time. I will always go back for any battery need, as the service and attitude was stellar.

They sold me rechargeable batteries specifically for a vape that are specifically engineered not to…read morefit in a vape because it would blow up in your face but would not refund them because I had opened the package to find out that they didn't fit. They sold me a battery charger for them that they wouldn't even fit in and that wouldn't even register smaller batteries presence when they were inserted. They managed to get it to register the smaller batteries for about 10 seconds after spending about 3-4 minutes tinkering with them. Durring that time it was indicating that that all batteries inserted were faulty including the perfectly good one I had brought from home. Then it stopped working again but they refused to refund it because they claimed that they "Got it to work."

They took excellent care of my vehicle. I needed a new battery, and they were able to replace it…read morewithin about 30 minutes without an appointment. The service was quick, professional, and very convenient. I really appreciated how efficiently everything was handled. Excellent customer service--I would definitely recommend them!

They are a Christian organization, and the staff there are friendly. The prices are comparable. If…read moreyou have a dog, they are dog friendly, and will give your dog water and a dog treat.

I worked there for 17 years when the company sold out I decide to take a position at a different…read morecompany in the process they decided to withhold 3 days worked even though I was very upfront with what was going on. The corporate company that bought them "continental battery" puts profits before people. After working for them for 17 yrs I needed to replace my battery that I bought 2 yrs ago that should've been under warranty and they said they would not warranty it so I had to pay full price. Don't do business with people that treat people like numbers in a cash register.

From the owner: Batteries For All Types Of Vehicles And Equipment…read more Batteries For All Types Of Vehicles And Equipment. Standard Battery Inc is located in Omaha, NE and Kansas City. We have been serving the Midwest for over 30 years. As an approved EPA battery recycling center, we pay top dollar for your junk batteries. We carry the popular Optima, Odyssey, and Discover battery lines in addition to our Armor Plate and Sportsman private labels. Products we offer include --Accessories -Alkaline -Automotive -Commercial -Emergency Lighting -Farm or Lawn And Garden -Flame Retardant SLA -Floor Scrubbers -Golf Cart -Hawker Batteries -Marine -Motorcycle -Power Sports -Renewable Energy -SLA -Wheelchair Batteries

Q Street Lavista is where ANNA reminded me that GREAT, knowledgeable service is still possible…read morethese days!! She was professional and knew her products and she never gave in or gave up till I had what I needed. If Anna was not a manager SHE SHOULD BE! Bravo!

I stopped in looking for a coolant product for my car in November. When I asked for help, the…read moreemployee made a snarky comment about how the product was kept in the back because "most people aren't worried about their air conditioner in November." They did bring the product up, but when I asked if they had the can with the gauges on it, the employee got an attitude and said, "Normally if you wanted the can with the gauges, you would've told me that before I went back." At that point, I told the employee never mind--I'll take my business elsewhere. I don't need or expect to be treated that way as a customer.