I have had a wonderful experience here. Dr. Basta and the entire staff have been so kind and…read morehelpful with everything I needed. It had been awhile since I had been to the dentist due to a number of reasons, and even though I need to get a decent amount of things fixed, they have been really helpful in working with my schedule and maximize the time I am there. The office is spotless, lots of cool technology, and I appreciate being able to watch and listen to Netflix during my crown and filling to ease my nerves a bit. I will be recommending this team to my family and friends!

I took my husband, who suffers from dementia, the day his mouth started hurting on a Friday. They…read moresaw him the day I called and were all very kind and understanding with him. The doctor explained that he will need an oral surgeon rather than removal in the office due to his medical condition. He was given antibotics for infection and they will find an oral surgeon for us as a soon as they open on Monday. I couldn't be happier with this place. We have been going there the last 2 years.

Had my first and well overdue dental appointment today. The office is clean and has a very calm…read moreatmosphere. The staff is professional, friendly and compassionate. Dr Trevino is great. He explains things well and doesn't talk over your head or make you feel stupid if you have questions. He's compassionate and it's obvious that he genuinely cares and wants to do what is best for you as his patient. I feel lucky having found this dental office to transition my family over to.

I really enjoy coming to Dr. Trevino's dentistry. I know I get exceptional service every time I…read morecome here. Also, I the price is really reasonable compared to other dentistries.

Refused my cleaning appointment when I declined another set of X-rays at check in (17 months…read moreprevious with nothing but cleaning) Quoted state law that requires annual X-rays. No such law exists!! Lying to make more money, NOT service Find anyone else. Skip this place. No stars

Horrible horrible experience. I'm currently still suffering from the damage to my teeth and gums…read more Support staff was good. Doctor was horrible. My teeth were chipped and left that way. I was refunded some money but not enough to get my mouth corrected. Run don't walk run from this place!

I have been going to this office for many years. Everyone that I have encountered in the business…read morefrom Candace in reception to Carrie the hygienist is very good at their jobs. Dr. Wang is a very competent and thorough dentist! I have had extensive dental work over the years. I had to have two small fillings recently and he is the first dentist to do the job so that there was no discomfort or problems after the work was completed. I highly recommend this office for your dental needs!!

Love the the office staff they always answer the phone and help assist my needs and go over my…read moredental plan in detail. I had a great experience with the specialist dentist and the main dentist in the facility making me feel comfortable and listening to my needs . Thanks for all you do

My first visit to this office was wonderful. Everyone was kind and the doctor herself was…read moreincredible, patient, she took the time to explain the treatment plan, and I left feeling really happy that I felt I had found a good dental practice to go to. I was informed they would be submitting for pre-approval for further treatment, that it would be sent that day, and it generally takes two weeks to get a response. I was in pain due to an infection, but understood I needed to wait for insurance to approve. At two weeks, I called to follow up, and was told the office manager Jasmine wasn't available, but they hadn't heard back from insurance, so I called my insurance to follow up as the pain from the infection was getting a lot worse. I was informed by the insurance company that the request was never submitted to them. I ended up calling the Hurst location 6 times over a weeks time to try to get this resolved so that I can get treatment because my mouth was hurting so badly and it was only getting worse.  Each call I was told the office manager is in a meeting but will call me back. She failed to return my call at every opportunity. I final time I called, I was told she was in a meeting, but insisted on waiting as I didn't trust her to call back and needed treatment. I sat on hold for almost 40 minutes before the person answering the phone picked up and let me know she'd tell the OM Jasmine to call me and that that she "probably would this time" because I had been on hold for so long. I tried to ask to speak to the doctor or anyone else, and was informed there was no one else who can help me and I couldn't speak to anyone else, but the one person who could help me seemed to be avoiding my calls. An hour after my final call Jasmine finally called to tell me that pre-approval wasnt actually required (which is incorrect) but she was going to go ahead and submit the request just so it was done. She scheduled my follow up appointment in two MORE weeks pending approval. At the end of the call I asked her if there was a reason she wasn't able to return any of my 6 phone calls over a weeks time when I'm in increasing pain, and without any hint of apology she just said she'd been busy and just hadnt gotten around to it. That's not acceptable and if it's happening to me, who knows how many other people are being ignored and disregarded trying to get the help they need. As medical professionals, impeding care is negligent at best. It's just not acceptable. I also reached out to both corporate contacts provided on the website without any sort of response, so I consider it my responsibility to inform potential patients to spend their time and hard earned money elsewhere where they can get the care and consideration they deserve.

Had dental work performed by Dr summerlin and his assistant Lupe. They did a great job. I highly…read morerecommend them.

how do you build a business, one customer at a time. How do…read moreyou lose a business, one customer at time. I don't know if the employees get their attitude from their boss, but they really think they're smarter and know more than everyone else. The most unorganized office personnel that I've ever seen in my whole life. If something is not right, it's always the patient's fault. After my last appointment I'm starting to question the people that work in the back also! Too many kids and incompetent people in charge! Keep up with all your paperwork, especially any hand written notes. This took me several visits and several issues to come to the realization that it's just not gonna get any better at this place.

Same experience as last...amazing!!!! Happy customer…read more Friendly staff, clean environment

I'm still waiting for a refund of $355.00 I've been waiting since October 2025. They keep telling…read moreme 2 more weeks. I'm a 77 yr old woman with Leukemia and I live on social security. This place should be ashamed. I will NEVER recommend this place and will NEVER go back. My next step is to call BBB and channel 8, hopefully they will air my complaint.

The worst dentist please do not go here they have trainees doing dental work charging prices that…read moreare not reasonable for these trainees to be playing with your teeth. they went in too deep in sons tooth now we have to spend alot of unnecessary money on a specialist to look at it.

The worst, they should be cancelled from business and cigna…read more I have a dental plan dhmo that apparently only applies to chain dentist which are scams. I went to have them look over a tooth I need pulled which is free under my plan, they told me it would cost approx 800.00 since it needed a specialist. This is bullshit since my husband had some pulled for 22.00 under our insurance. I asked if I could get free teeth cleaning while there they said I need a better one which would cost 100.00. I accepted but they did not do a deep clean, it was worst then the free one, horrible and only 5 min. I was there for over 3 hrs for nothing, waiting around for them to lie. I went to a dentist not under my plan and it only cost 300.00. Stay away horrible place and dentist, whoever runs should be put in jail! Pay attention to dentists name since they go from cheap chains to the next. Dishonest place. For the amount of time you wait around you can go to the schools for free as well. Additional after my experience: I sent my son up to get the free cleaning, they tried to sell him everything, even irrigator for teeth. He has very good teeth and is young. They tried to take advantage of him. Then when he did not buy they came back after 3.5 hrs and told him the dentist could not clean his teeth and he had to come back another day. They try to take advantage of you and make you wait for hours.

This place is right across the street from where I live, I thought I'd give it a shot. I had a…read morebroken tooth from popcorn. Can you believe that anyway and I had a crown that needed to be replaced, I went in same day they prepped me for the crowns, Dr. DIHN is excellent, when I first looked them up on my network I said ain't no way somebody that young is gonna work on me. Well, you know what turns out it's probably the best because they know all the new Stuff out there, very friendly staff very efficient.

Tried to force my pregnant wife to take x-rays after her denying several times, informing them she…read morewas over 20 weeks pregnant. They then made her sign a "denial of treatment" letter and made her feel like she was making a huge mistake by not allowing them to take x-rays when she was only there for a cleaning and to have the attached pieces from her Invisalign removed

Do not go here! They outright lie to your face and will recommend procedures not covered by…read moreinsurance. They tell you insurance will cover the procedure, only to discover that it is false, and you pay the full amount. They dared to try it again with another procedure. Went to another dentist who said the procedure was not needed. I repeat, do not go to this dentist. If they recommend any in-house procedures that will cost thousands more dollars, get a second opinion. You will thank me!

Returning patient...While sitting in chair waiting to have work done, I was approached with…read moredocument to sign saying I agree to pay total expense up front and Stone Ranch would then file my insurance and reimburse me when they received the insurance check. Stone Ranch received total credit payment within a week. Re: Insurance Company; 5 weeks later insurance was filed; another 7-1/2 weeks pass, I finally received my insurance payment. For 12-1/2 weeks Stone Ranch operated on my money along with my paying a larger monthly payment to credit company. This can be verified by my insurance company. BEWARE: If you must go to Stone Ranch for dental work, insist on paying your bill after Stone Ranch files your insurance and your bill will reflect said payment. Bonnie H