Do not go here! They outright lie to your face and will recommend procedures not covered by insurance. They tell you insurance will cover the procedure, only to discover that it is false, and you pay the full amount. They dared to try it again with another procedure. Went to another dentist who said the procedure was not needed. I repeat, do not go to this dentist. If they recommend any in-house procedures that will cost thousands more dollars, get a second opinion. You will thank me! read more

Returning patient...While sitting in chair waiting to have work done, I was approached with document to sign saying I agree to pay total expense up front and Stone Ranch would then file my insurance and reimburse me when they received the insurance check. Stone Ranch received total credit payment within a week. Re: Insurance Company; 5 weeks later insurance was filed; another 7-1/2 weeks pass, I finally received my insurance payment. For 12-1/2 weeks Stone Ranch operated on my money along with my paying a larger monthly payment to credit company. This can be verified by my insurance company. BEWARE: If you must go to Stone Ranch for dental work, insist on paying your bill after Stone Ranch files your insurance and your bill will reflect said payment. Bonnie H read more

The Stone Ranch Dental group is not a MetLife Federal network member. After 20 years of being part of the MetLife network they now are not. You now will not receive the free checkups and cleans in fact they now charge you 258.00 for cleaning and exam with MetLife Federal Dental. They did not inform use that they are not in the MetLife network anymore, which if we known we would have not scheduled and used the Stone Ranch Dental Group. So for all with MetLife federal Dental be aware the Stone Ranch Dental group is now not part of MetLife network. read more

I've been going there for many years as well as my daughter. They have always been very nice and have reduced pricing for those with no dental insurance. I pay 99.00 for teeth cleaning. read more

Very Horrible Billing Relations. Dentist claims I have outstanding balance the day before teeth cleaning appointment and demands payment before they can see me the next day. I have been going to Stone Ranch for over 6 years. Dentist (Dr. Kubo) and I agreement to my cost with insurance for an Orthopedic Bridge which I paid in FULL over two years ago. I received text message from Peighton today 11/04/2024 demanding payment for "written off" outstanding amount. Why has this matter not been addressed at my former minimum 4 teeth cleaning visits at which time you could have shown me the actual billing and let me know where I did not pay what I agreed to under the treatment taken and agreed to. TO GET A TEXT MESSAGE DEMANDING PAYMENT FOR SERVICES 3 YEAR AGO OR WE DONT SEE YOU ON YOUR APPOINTMENT TOMORROW IS NOT OKAY!! I have not received any billing for this unknown amount in the mail and your office has not spoke with me in person at any of my previous 4 visits. VERY BAD CUSTOMER SERVICE! Peighton was eager to accept my request to cancel my appointment at my reluctance to accept her version of me owing your office money. If this is how you keep Patients informed I take as good luck I move on to a new dentist. Thank you for everything Stone Ranch Dental! Signed Charles Freels read more

We were patients of Dr. Kubo for approximately 20 yrs, including all 3 of our now-grown kids. We never had a complaint regarding the treatments or billing. Dr. Kubo would take care of what needed to be done and then "watch" what could wait until later down the line. No pressure, always professional and personable. However. when we went in for our annual checkup in 11/23 we were not told that Dr. Kubo had retired until we were seated with the paper napkin clipped to us in the chair. (Not on the phone when we made the appt. because our original appt. time was rescheduled by them (red flag!), not at sign in, but as we were seated.) My dental hygienist talked the entire time and tried to get me to rate her on Google. Is this not something that at checkout the office could say, we hope everything today was satisfactory and since we are under reorganization, we would love for you to give us a google rating? So yes, I felt violated sitting in a compromising position while getting my teeth cleaned to listen to someone trying to do a sales job on me about why I should give her a good rating on Google! My husband's hygienist hardly said a word to him and was very professional. Then fast forward about 6 months and we receive a bill for my husband. Pretty much like some of the ones you see in the reviews. Seems Dr. Kubo was in network for my husband, and this new dentist was not "in network" until 14 days after our appts. Do you think if we knew that at the time, that we would have gone to the appts or at least my husband would not have - he would have waited. Also, during Dr. Kubo's tenure, we were more local and less than 10 minutes away from the dental office. We now live about 40 minutes away. We were told that Dr. Kubo came in on Fridays every once in a while, and that he golfs on Wednesdays (which was the day we were there) because that's a better golfing day.... clearly, Dr. Kubo was retired. After our check ups, on the way home, I tried googling Dr. Kubo and he was nowhere to be found. It's more of lack of honesty and integrity, my hygienist and my husband's out-of-network bill! that we made the decision to search out a new dentist closer to home. And yes we did and love the new dentist! read more

Nina is the best! She is too kind for this world. She did a great job with my teeth cleaning and did her absolute best to make me feel comfortable! read more

Where do I start? What a awesome staff I dont have the words that can tell you how happy I am to be a new patient. I live in Saginaw and believe me when i say there are plenty of dentist offices far and between. I actually searched all over for a good dentist and I found this one. Gigi(Gloria) is the best ! She explained everything in detail and gave me the info I was looking for in what work needed to be done. I entered this place with a little doubt but left with my head up and a great confident smile . I truly found my dentist dr.hyatt and dental hygienist for life !! 5* read more

Dr. Marvel is hands down the best dentist I have ever been to! I have had severe anxiety in my past experiences with other dentists, but she made me feel comfortable and at ease during an emergency root canal. The staff is friendly and attentive. I will be a patient for life and look forward to scheduling my future visits. read more

Love Dr. Kubo. He is am outstanding Dentist here on the mid cities area. He also makes your visit fun. Not your average Doc. Recommend him to all. Bre was super sweet as well and very helpful. read more

The most amazing staff and amazing doctors . Dr Kubo is the best dentist ever and his staff is so friendly . They make me feel like I'm part of their family everytime I come in . They also help fit my treatment into my budget with a payment plan. I drive all the way from addison but it's worth the drive ! ;-) read more

Comfortable atmosphere! Staff helpful and polite! Best dental experience I have had in a long time . I'm excited to have found a place close to home and reasonable price! read more

Wrong advertise, they try to trick you even you don't do nothing, bad customer service, and I'm not happy at all. I'll never come back. Waste my time! read more

Got another notice from the collector to collect on the paid collection fee. Annoying!!! Never again will I used this dentist! Horrible experience. read more

Dr. Marvel did a two root canal on I believe #3 & 4 (My upper eight sides ). IT WAS THE WORST EXPERIENCE I EVER HAD IN MY DENTAL LIFE (no stranger to dental work) .... this was Aug 17, 2017 and roof of my mouth has hurt ever since the !! I saw Dr Kubo on Aug 29 2017 and found out I was given 15 shots for This dental procedure.... seems like to much to me read more

Radiant Smiles is ahhhhhmazing!! I have been going to see them for the last 2 years and I will NEVER go anywhere else. I have had extensive work done in the back of my mouth and during each visit I was comfortable and well cared for. My first time at RS I was extremely anxious as I had not been to the dentist except for once before when I was 9. Now when I go in there is zero anxiety or worry. One might even go as far as to say that I enjoy going now. Crazy, right?! I know that I am in the best hands available and that my comfort will always be top priority. I LOVE RADIANT SMILES!!! read more

Excellent! Best dentist in Dfw ! The staff is very helpful and friendly . They make you feel comfortable from the start of your visit until the very end . The best part is they just don't want your money , they really do care about you and your dental health and they work with you if you need to make payments . I've been to several dentists in my lifetime and I can finally say I've found a place I can call my dental home. Thanks Radiant smiles I'm referring all my friends and family ! ;) read more

My experience here was awful. The dental hygienist was rude and incredibly rough through the X-rays and numbering my gum pockets. I've been going to the dentist for my entire life and have never felt continous rough mouth pain like that and I almost had to ask her to stop. She gave me all 4, 5 and even some 6s even though I'm 25 years old. I was shocked. Then to top it off said that they couldn't do a regular cleaning and that a $600 deep cleaning was the only option. Concerned with this information, I walked out without any cleanings and went and got a second opinion from a more reputable doctor in Fort Worth. According to this hygienist (who was much gentler!) I had all 2 and 3 without a single 4,5 or 6 and that they did not think a deep cleaning was appropriate but rather a good regular cleaning and scaling. Moral of the story: RUN FAST, and get a second opinion! read more

Since moving to Texas 4 years ago, I've been going for cleanings here. The staff is second to none and most professional! Ask for Jane, she really knows how to make your pearls white!!! read more

Great dentist! The staff are awesome and the office is run very well. The hygienists are great too- very gentle, no bleeding gums here!

Called at 10 AM on a Saturday and buy 11:30 I was sitting in the chair. Very attentive with everyone coming in to introduce themselves. Cost written down and explained. read more

Dr. Kubo is the best! I have severe anxiety about going to the dentist, I told him about it, we discussed it and he was very understanding. He asked if I wanted him to tell me about what he was doing as he went or just do it and not tell me. I opted for the latter of the two options and that's what he did. Super nice, didn't get impatient and it wasn't nearly as bad as I thought. Highly recommend this place! read more

This is the nicest group of doctors, techs and office people I have ever met. They didn't hurt me and I hate going to the dentist. I understood and could afford the services and they are open on Saturdays. I love this dental office. I will be telling my friends. And they made my front crown match the real ones.!!! Great office. read more

Not only do they trap you into fees you don't know about, but the dentist does terrible dental work!! After he claimed to be finished we went for a second opinion on the work that was done, and my tooth was so badly damaged the second dentist had no choice but to put me under and remove it!! Now they still call twice a year to tell me I missed my new appointment and I owe a $35 dollar fee! read more