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Hurr's Dairy Store

1.0 (1 review)

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7 years ago

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People searched for Ice Cream & Frozen Yogurt 180 times last month within 10 miles of this business.

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Snyder's By The Creek

Snyder's By The Creek

3.0(2 reviews)
0.4 mi

Love this place for a great soft serve! Kind service and dedicated owners. Been going here 3 years…read morenow!

I am extremely disappointed by the customer service my children and I received from the owner of…read morethis local small business in my hometown. As a business owner myself, I take pride in how clients and customers are treated, and I can confidently say I would never speak to or handle any customer the way we and others were treated! We arrived around 7:30 PM to get some ice cream. From the moment we walked up to the window, the tone was hostile. My 12-year-old son was trying to place his order and asked me a quick question when the man behind the window rudely said "hurry up I don't got all day" even though there was no one else in line. That level of disrespect toward a child is unacceptable. Throughout the visit, the attitude from the owner remained rude, dismissive, and honestly came off as racially charged. As my children finished their ice cream and threw their napkins in the trash, the man yelled out hey for no clear reason. When a Black male politely asked if there was an issue, the owner said nothing but pulled in the tip jar, only to put it back out for white customers shortly after. It's very sad to witness such obvious bias and hostility in a place meant to serve families. Speaking to children like that and displaying that kind of behavior is disturbing. We were not the only ones who noticed it, other families looked just as uncomfortable. I truly hope this business reflects on how today was handled and takes accountability. Until then, we won't be returning and I would advise others to be cautious about where they choose to spend their money!

Hurr's Dairy Store - icecream - Updated October 2026

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