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    Huntley Ford

    1.5 (376 reviews)
    Closed 9:00 am - 9:00 pm

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    Mike C.

    Great experience, got the truck I wanted at a great price!! Would recommend them if you a Ford!! Thank you Igor!!

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    1 month ago

    Igor helped us out right away easy to talk to and work with helped us get the perfect family car!

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    Page 1 of 10

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    Review Highlights - Huntley Ford

    Peter Kashuba and Patrick Lopez promised me they would take care of me and they really did.

    Mentioned in 4 reviews

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    James Chrysler Dodge Jeep Ram

    James Chrysler Dodge Jeep Ram

    4.6
    (20 reviews)

    Greg and Jason in the service department are excellent. They are honest and go the extra mile to…read morecorrect the problem with your auto. They are very knowledgeable and not just fix the problem, but go the extra mile to ensure the whole car is functioning properly. They look for future things that could go wrong and fix them. I would highly recommend this dealership and its service department.

    Salesman lied to me, plain and simple. I live in Chenoa, Il and drove 2.4 hrs to their dealership…read moredue to the salesman telling me that the Honda Odyssey was VERY clean inside and out. When we got there, they had me to start the paper work and DID ask me if I wanted to drive or look at the van. I told them I had a very good conversation with ERIC, the salesman in question and he told me that it was ion excellent shape. He also told me he test drove it and it drove fine. We were trying to beat the Chicago area traffic and I felt we did not have the time to test drive and look van over. Besides; I was told everything was fine. ERIC did tell me that there was a very small tear in the drivers side arm rest. I will say it was rather dark where they had it parked inside I drove it home and noticed a little vibration when I applied the brakes. Did not think it was a big deal. When I saw in the natural daylight, I was somewhat taken back, as there was a "tarish" 3 in. x6 in mark on the back passenger door panel. I worked and worked on getting it off for about 90 minutes. Why wasn't I told about that? They said they did not see it. The front brakes and rotors had to be replaced. After a 25 minute conversation with "Vido" he did agree to pay for the cost of getting new ones installed. The entire back area of the van (interior) is badly scratched, all over. (vinyl walls on both sides, back cargo door looks like it has been inn a war. It is going to cost me $625.00 to get it fixed. Vido" said"Who really cares about that? No one will notice. I have also had to have a lower ball joint installed at the cost of $167.00. The vinyl framing on the windshield came off, on both sides. I had to have it replaced at $330.00. The interior headliner had to be cleaned-$120.00-grease on it in several places. I knew better than to call James Motors for any help, as it was exhausting getting money to fix the brakes. I am 71 yrs old with Congestive Heart Failure and Chronic Arthritis. I do not do well with confrontation. I was lied to by James Motors. They knew I lived 2.25 hrs. away from their dealership and was hoping I wouldn't notice the problems, which I have already explained the situation with the timing and such. I would not even give them one star if there was a ZERO. Stay away. Now I understand why car salesmen have the reputation they have. Tony Green-Chenoa, Il.

    Rosen Hyundai of Algonquin

    Rosen Hyundai of Algonquin

    2.6
    (165 reviews)

    I have had nothing but great relations with Rosen Hyundai My…read more22 Palisade developed an oil consumption problem, they gave it the necessary screening factory procedures, and installed a new engine,all under warranty at 85K miles. Perfect results. Soon after,however, the alternator failed,and it was not warranty. In light of the resent engine replacement,they made sure these were not part of that, and still, extended some courtesy discount. I would brag to anyone the quality of these relations, Rosen Service bends over backwards to please,with competent service.

    My 2022 Hyundai Santa Fe went in for a warranty repair around February 25th. I was initially told…read morethe repair would take approximately two weeks, and the part had already been ordered before I even brought the vehicle in. Instead, my vehicle remained at Rosen Hyundai for over two months. What frustrated me most was not simply the delay itself, but the repeated communication that implied the vehicle was about to be worked on when it apparently was not. I was later informed that my vehicle had been pulled into the bay FOUR separate times and then removed again due to internal prioritization issues. At one point, even the Service Manager acknowledged in writing that there were "multiple internal issues" contributing to the delay and stated that "that is our problem and not fair to you." Throughout this process, I repeatedly checked in for updates. On one occasion, I called and spoke with the front desk and was told someone would get back to me. I never received a callback. To be fair, once the situation was escalated to the Service Manager, communication did improve. He was polite and eventually ensured the repair, inspection, oil change, wipers, and detail were completed. I do appreciate that effort. However, it should not take escalation to leadership after more than two months for a warranty repair to receive consistent attention and communication. As a single mother of three, being without my actual vehicle for this long created a significant logistical burden. I was ultimately placed in a branded sedan loaner for an extended period while waiting for my SUV to be repaired. The final irony was being reminded to return the loaner with the same amount of gas after my vehicle had been in their possession for over two months -- especially since I had not been asked to do so when swapping out the previous loaner. I understand delays happen. Parts issues happen. Staffing issues happen. What I cannot understand is repeatedly being led to believe my vehicle was actively about to be repaired over the course of months when that does not appear to have been the reality. I genuinely hope Rosen improves its communication and workflow processes because no customer should have to chase updates like this for a warranty repair.

    Huntley Ford - car_dealers - Updated July 2026

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