I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

No stars! NEVER buy from this guy! I spent $600 on tablet…read moreand never able to use. Locked out after creating new Samsung login and signing into google login but then went thru update and locked me out! I took in to him to help me and he told me nothing he can do and wouldn't take it back either reason "it's locked no use to me". Now only choice is to bring to Best Buy see if they can help me or recycle it! Never again buy from this guy!!!! Wasted my money!

great selection and prices are fantastic,very helpful and honest owner…read more he will work with you to get you the computer that you really need.

Joe earned a loyal lifetime customer today when he repaired my laptop (same day) at a very fair…read moreprice. Friendly, knowledgeable, and professional, I will bring any future computer repairs his way and recommend him to friends and yelpers alike.

Helped me build a gaming PC from scratch. Charged a very fair rate for the job. It was also a great…read morelearning experience! Definitely recommend.

I recently had the pleasure of having my phone serviced by the phone guy. I highly recommend him to…read moreanyone who needs help with their phone. He is professional, knowledgeable, and so nice! He had my phone in tip-top shape quickly, at a very fair price. I've found my go to phone guy! Thank you!

Great quality work, great communication with the owner, better pricing than anywhere else I looked…read more I'm sure I will be a repeat customer!

I have been relying on Jim to correct all my computer issues and have purchased my computer from…read morehim. My computer is due for an upgrade but he doesn't push any sales and will suggest what is new when that time comes. He always calls me back and will work on my computer when needed. It is great to have someone close and trustworthy for all my computer issues. I recommend him highly. Christi W.

I found this business off Yelp and with the high star rating I was pretty excited. I contacted the…read moreowner through Yelp, but when I didn't hear from him I called on my way to the store. Turns out the "store" is an office in his home. I needed to have the files transferred from my desktop computer that had burned out its power source to a portable hard drive. The owner, Jim, was able to see me quickly and triage the issue I was having with my ancient desktop. He offered to transfer the data to a flash drive, but I needed to buy a hard drive in the end because there was way more data than I thought. His work was quick, his price was very fair, and I got everything I needed off the original hard drive. Working with him, however, was a very strange experience and he definitely typifies the quintessential "IT" guy. Awkward and not very consistent. I kept seeing signs for "appointment only" at his home and but not on Yelp. When I spoke with Jim he stated that he normally works by appointment. But the hours sign outside his office say M-F 9-5. Ok, strange thing 1. Weird thing #2; every time I tried to actually set an appt., he would simply say "just call me". Even when I tried to REQUEST an appt., he said just call him. So I did and he set an expectation of having the files transferred within an hour. So I took an hour and a half and the files still weren't done. He said it would take another hour and to "just call him". I don't have all day to sit around and keep calling my vendor. That's not what you pay a professional for. Would I use his services again? Sure. Would I expect to have to be the one to set expectations? You bet. Report card: Quality of work: A+ Convenience: B+ Keeping it local: A Professionalism: C-

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

Horrible service. Went in to have my iPhone display repaired due to a small crack, whatever he used…read moreis not recognized by my phone and I can therefore no longer install IOS updates because I get the message " display repair not recognized". I tried to get it resolved but the owner totally dismissed me.

Allison was fantastic, talked to me when I called, ordered the replacement screen and scheduled the…read morevisit at my convenience. Turned my tragedy of a cracked screen into a great experience. Would recommend her to everyone!