Always helpful and willing to share ideas. they are my first go to hardware store.read more

This particular True Value store used to have a good selection of women's work gloves. Not so…read moreanymore. Try the True Value in Chester for a better selection.

This is everything you'd expect from a neighborhood hardware store and more! I can easily spend an…read morehour meandering up and down the aisles. I've been to this store a number of times and always find exactly what I need (and usually other must haves too) on my last visit I came in for paint. I needed just the right shade of yellow to make my original 1950's bathroom tiles pop! The owner herself helped me out. Gotta love these small town businesses I'll be back again and again!

That had a decent enough selection of fishing spinners/lures including some nice Panther Martins…read moreand Rooster Tails. I broke my cheapy fishy pole and bought a nice replacement there. Customer service was friendly...Lady was super nice. Hope her shoulder is better after moving the snowblower out on sidewalk for display!

Great customer service and friendly employees. Helpful and considerate! They help you out with…read morefinding what you need.

What an absolute opitome of customer service! Christine went the extra mile with my watch battery…read moredeliemma! She helped me with a smile and great sense of humor. What a multitasking! She helped two more customers while helping me. She make who hired her look good! YAY for Ayoobs!

This business does "not" stick to their promises or quoted prices…read more After a customer service person quotes a price and orders the product, item arrives, the price is not as quoted. Watch out and buyer be aware

They have a normal standard supply range for an Ace in the mountains…read more Staff is friendly and helpful. However; the owner is abrupt and surly. If you ask him where something is he will point and wave his hand back and forth and say over there. If you ask for specifics he will ignore you. Then there is a woman in her mid-thirties who is a long time employee or co-owner who seems nice but will flip and become hostile in an instant. She interrogated me about what I was going to use cold whether window washer fluid for. It was non of her business, the fluid was for the cars window cleaning system, and when did window washer fluid become a controlled substance?! The last time I went in she asked if I had an Ace Rewards # and I said yes but it doesn't work even though I updated my contact information twice (Third time worked). After I said that, she turned to me with hatred on her face and just stared. I stared back, pushed the unpurchased items back, said I didn't want them and left. When I looked back she was still staring. Creepy! I am a polite person who goes to great length to not be noticed which is hard because I am a big dude. I especially do not want to be seen exhibiting untoward behavior at any time. With this I am certain their responses are not due to me being a jerk. Luckily, they are not the only game in town!

The store really has everything! We had a ton of little small things we needed and ask him for help…read moreand she delivered! Offered some great suggestions and alternative ideas (clamp too small? Try this auto clamp!) and the rest of the team there was super friendly! Sometimes I don't always feel so welcome in small towns, but I did here!

Love having this handy little shop locally! We visit one if not two times every stay and they…read morealways are helpful and have exactly what we need! Plus you can't go wrong with all their fun decor for decorating!

I went in this morning and spent $120 on a new kitchen faucet. Came back this afternoon for two…read moreadapters. I had to ask three employees for assistance who told me to wait in the plumbing aisle and they would send somebody over. I waited 14 minutes before I went looking for yet another employee, how disappointing to find four employees just standing around chatting while I wait in plumbing for nobody to ever show up. As I leave, they notice me and then try and offer me help. No thank you. We are done here. You are clearly too busy socializing to help customers. I'll be taking my business elsewhere. Do better!

Friendly, they always help me out for hours. No kidding, I'm in there for hours trying to get my…read morestuff sometimes. The employees always help me for as long as I need. They are great.

Awesome hardware store with a solid fly selection. In a world where fly shops struggle, I really…read moreappreciate these hybrid models.

Thank you to Cindy! Great essentials!…read more Love my shovel I got here two years back! Got to visit again and grab some detergent! Happy to support good people!

I've been going to the Ace Hardware in California for 10 years now. I would say and in far more…read morethan 100 Inquiries or transactions this Ace Hardware has been filled with the most unfriendly, rude, unhelpful sales people I've dealt with in this area. There used to be to be one nice, extremely helpful lady, Gaby Garcia, but she's long gone. It's hard to get some of them to get off their stool to help you. I'm an old lady and have often wondered what it is I've done to piss their sales people off. The Gra eagle Ace Hardware is exactly the opposite, friendly, helpful and a pleasant experience visiting that store. I do not recommend the Portola Ace Hardware; filled with a bunch of self absorbed grouches.

I shop local as much as possible unless I need gas,go to Reno, today 8/28/25 at ACE Portola, I…read morebought a small box of nails, the shelf price $5.99 register range it as $6.44, pointed it to "clerk", he said that's what the scan says (with major attitude, not customer friendly), don't care, shelf tag says otherwise, small change difference, yes, but how often does this happen there, doing major deck work and bought a lot of products there, so maybe a onetime error but maybe not, but krappy attitude is a not good experience, remember the shelf price and check your recite before leaving,