Always helpful and willing to share ideas. they are my first go to hardware store.read more

This particular True Value store used to have a good selection of women's work gloves. Not so…read moreanymore. Try the True Value in Chester for a better selection.

This is everything you'd expect from a neighborhood hardware store and more! I can easily spend an…read morehour meandering up and down the aisles. I've been to this store a number of times and always find exactly what I need (and usually other must haves too) on my last visit I came in for paint. I needed just the right shade of yellow to make my original 1950's bathroom tiles pop! The owner herself helped me out. Gotta love these small town businesses I'll be back again and again!

That had a decent enough selection of fishing spinners/lures including some nice Panther Martins…read moreand Rooster Tails. I broke my cheapy fishy pole and bought a nice replacement there. Customer service was friendly...Lady was super nice. Hope her shoulder is better after moving the snowblower out on sidewalk for display!

Great customer service and friendly employees. Helpful and considerate! They help you out with…read morefinding what you need.

What an absolute opitome of customer service! Christine went the extra mile with my watch battery…read moredeliemma! She helped me with a smile and great sense of humor. What a multitasking! She helped two more customers while helping me. She make who hired her look good! YAY for Ayoobs!

They have a normal standard supply range for an Ace in the mountains…read more Staff is friendly and helpful. However; the owner is abrupt and surly. If you ask him where something is he will point and wave his hand back and forth and say over there. If you ask for specifics he will ignore you. Then there is a woman in her mid-thirties who is a long time employee or co-owner who seems nice but will flip and become hostile in an instant. She interrogated me about what I was going to use cold whether window washer fluid for. It was non of her business, the fluid was for the cars window cleaning system, and when did window washer fluid become a controlled substance?! The last time I went in she asked if I had an Ace Rewards # and I said yes but it doesn't work even though I updated my contact information twice (Third time worked). After I said that, she turned to me with hatred on her face and just stared. I stared back, pushed the unpurchased items back, said I didn't want them and left. When I looked back she was still staring. Creepy! I am a polite person who goes to great length to not be noticed which is hard because I am a big dude. I especially do not want to be seen exhibiting untoward behavior at any time. With this I am certain their responses are not due to me being a jerk. Luckily, they are not the only game in town!

I've been coming up to our place on the East Shore for 40 years and have always supported the local…read morebusinesses in town. This trip to this Ace Hardware was the last straw. Our business will now go ONLY to Ayoobs or True Value in Westwood. The newer employee, a larger, balding guy, answered some questions yesterday about a sprinkler timer that was a new product. I was unsure of this new one, but purchased it anyway. After reading the bad product reviews, I decided to return it today, unopened. This guy asked me why was wrong with it and I said that nothing was wrong with it, I just wanted different brand and would buy it elsewhere since they didn't carry it any longer. The attitude I received from this POS was absolutely uncalled for. Word in a small town gets around fast. The older lady at the checkstand heard/saw the whole exchange and said absolutely nothing. no apology, nothing. She also has had a bad attitude the past few times I've been in there. I'll never set foot in this place again. I'd rather shop in Westwood True Value, Ayoobs, or actually make the trip to Chico rather than give this place another cent. I'll even do Amazon for next day delivery. I Changed my mind on a product and returned it in the same new condition, unopened. His belittling went on further, but I'll leave things at that. I hope these owners do something about this person, or sell the place. Other Yelp reviews confirm my point. Seniors, or anyone for that matter, shouldn't be spoken to like that, for literally doing nothing wrong other than returning something.

Love having this handy little shop locally! We visit one if not two times every stay and they…read morealways are helpful and have exactly what we need! Plus you can't go wrong with all their fun decor for decorating!

Free popcorn and Coffee in a hardware store ? Well, that is just the beginning of all the fun you…read morecan find in this jam-packed hardware store. Totally reminds me of an old-timer friendly and helpful small town hardware store, they seem to know almost everyone who walks in, except the visitors of the town of course. We always make an effort to stop in when we are in this area to browse through their unique collection besides the yard or kitchen tools !

Friendly, they always help me out for hours. No kidding, I'm in there for hours trying to get my…read morestuff sometimes. The employees always help me for as long as I need. They are great.

I went in needing paint. Alonzo was patient while I picked out my paint and was extremely helpful…read morein getting me 3 different colors.

Awesome hardware store with a solid fly selection. In a world where fly shops struggle, I really…read moreappreciate these hybrid models.

Thank you to Cindy! Great essentials!…read more Love my shovel I got here two years back! Got to visit again and grab some detergent! Happy to support good people!

I've been going to the Ace Hardware in California for 10 years now. I would say and in far more…read morethan 100 Inquiries or transactions this Ace Hardware has been filled with the most unfriendly, rude, unhelpful sales people I've dealt with in this area. There used to be to be one nice, extremely helpful lady, Gaby Garcia, but she's long gone. It's hard to get some of them to get off their stool to help you. I'm an old lady and have often wondered what it is I've done to piss their sales people off. The Gra eagle Ace Hardware is exactly the opposite, friendly, helpful and a pleasant experience visiting that store. I do not recommend the Portola Ace Hardware; filled with a bunch of self absorbed grouches.

Staff is generally not very friendly kind of non personality atmosphere.....prices seem way too…read morehigh for neighborhood. HOME DEPOT...IS 45 Minutes away