Love having this handy little shop locally! We visit one if not two times every stay and they…read morealways are helpful and have exactly what we need! Plus you can't go wrong with all their fun decor for decorating!

Free popcorn and Coffee in a hardware store ? Well, that is just the beginning of all the fun you…read morecan find in this jam-packed hardware store. Totally reminds me of an old-timer friendly and helpful small town hardware store, they seem to know almost everyone who walks in, except the visitors of the town of course. We always make an effort to stop in when we are in this area to browse through their unique collection besides the yard or kitchen tools !

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Sometimes a quick hardware run turns into an unexpected test of patience. On December 5, 2025 at…read morearound 5:15 PM, a friendly cashier called the manager over because two clearance items were incorrectly priced. One item wasn't marked at all, and the other showed a $10 sticker with an additional 50% off. When I scanned the barcode in the Ace Hardware app, the item rang up as $2.99, so I kindly requested a price match based on Ace's own listed pricing. The manager entered the interaction abruptly, avoided eye contact, and loudly exclaimed "What the F***"--a remark heard by several customers in nearby lines. This was both unprofessional and unnecessary. He then insisted the online price was inaccurate and attempted to charge an incorrect amount ($31.99!!), even after I showed the product information. I ultimately ordered the items for in-store pickup at the correct price, but the situation could have been resolved quickly and respectfully in the moment. I've included a photo with the serial number so this can be reviewed by leadership and handled more appropriately going forward. The rest of the staff was excellent; the issue was solely with the manager's conduct. I hope future visits to this location reflect the professionalism Ace is known for.

This is everything you'd expect from a neighborhood hardware store and more! I can easily spend an…read morehour meandering up and down the aisles. I've been to this store a number of times and always find exactly what I need (and usually other must haves too) on my last visit I came in for paint. I needed just the right shade of yellow to make my original 1950's bathroom tiles pop! The owner herself helped me out. Gotta love these small town businesses I'll be back again and again!

That had a decent enough selection of fishing spinners/lures including some nice Panther Martins…read moreand Rooster Tails. I broke my cheapy fishy pole and bought a nice replacement there. Customer service was friendly...Lady was super nice. Hope her shoulder is better after moving the snowblower out on sidewalk for display!

I was moving into a new apartment and was furnishing it with furniture from thrift, ND and…read moreCraigslist. I found a lot of great pieces that needed a little TLC. I was in Ace wondering thru an aisle full of paints, stains, finishes...OMG! I was about to go back to my Cave and read and YouTube for a few days when Nate walked up and asked "What's your Project?" It went on from there. He was genuinely interested in my projects. He walked me through the processes, options, basics and pitfalls. He did a sample stick that I've used routinely in the last few months. Nate is knowledgeable and passionate about his work. I highly recommend him. He's a credit to Ace.

I was visiting Northstar, and my driver side windshield wiper broke. With a big storm coming in I…read morehad to fix it, and I didn't have the right tools, so I came to Mountain hardware. Nate came up with a creative makeshift solution that got me back on the road safely. Excellent customer service!

So I am about to go camping out here again this weekend and that made me remember this place and…read moreour past visit. Picture it, three years ago, during a really wet season even though it was May there was still a lot of snow on the ground. So my dad is driving his tank of a truck and we reach this long path of snow on the road so he decides to cut a path. Ok, no biggie, he is doing it super smart. Nice, slow and easy. Well my friends and his best friend keep calling him names that I cant type here and he finally decides to GUN it to finish off the trail as I decide this is a good time to get out of the truck and film it. https://www.youtube.com/watch?v=cu0DBNroJs0 So he high centers himself with all four tires off the ground. GREAT TIMES! No shovel, no flashlights, no water BUT plenty of beer so we are GOOD TO GO! We start walking back, all five of us, sun goes down, water coming down the hills from the snow, feet wet, getting cold, havent had dinner BUT STILL DRINKING BEER. 6.5 miles later in the pitch dark we arrive at camp and start a roaring fire to warm up. My dad was not a happy camper having to leave his truck out in the middle of no where over night. So first thing in the morning we drive into town with my truck and stop off at this place. This place is AWESOME! I mean not just mom and pop awesome, just down right BAD ASS! Has more things than you can ever imagine. Crazy thing is it is like organized clutter if that makes sense. The owner was super friendly and got a good chuckle out of the story even though my dad wasnt laughing. We bought three shovels and some heavy duty chains. We even mingled for a little bit in this store kind of making a mental list of future needs if we needed them. Anyway, long story not so short, we were able to dig the truck out of the snow after a couple hours of digging and we proceeded to drink MORE BEER as a little quasi celebration. Things were good again and we will never forget the little journey and store that helped us.

I have been traveling to Loyalton, CA for 35 years and I had never stepped foot in this store until…read moretoday. What an amazing adventure I had, and I only shopped in one aisle! This store is packed with all sorts of gems. I would recommend this store to everyone. I could see myself getting a gift for anyone I know. It had everything you could think of. I purchased a set of Zak recycled confetti bowls in red, white, and blue, they are beautiful! Oh, I will be back. :)

I've been working with TTL since 1978, in fact, my account number is 11. Wonder who the ten…read moreaccounts ahead of me are? The Cross Family have served the community with blood and sweat for many years and now include Reno besides their Truckee and No. Lake yards. From the lumber/supply yards to the design center and door shop, they are a one shop stop store. Gotta say, I do miss the days of working with Ruth for my remodel jobs, but she's retired and I don't do remodeling any longer. Keep it going TTL.

I can't really recommend this place if you're not a contractor. You're better off going to Reno for…read morehalf the price. There may not be much customer service at the big box stores, but there is zero here. I waited to post a review after my first few visits to be sure, but after multiple visits now for work and personal use, I have yet to have a good experience here. I will not be returning, I'll just stick with ACE and Home Depot.

Excellent store! Everyone is extremely helpful and if they don't have something will order it and…read moredelivery is free within Incline. Their prices are the same as Home Depot. They have great winter clothing, shoes and decor selection. We will always order through Ace and bypass Home Depot .

I cannot say enough good things about the service here. For over a decade, I've come here in the…read moremiddle of projects and always received excellent help and advice, and sometimes creative solutions when a specific product was unavailable. Yesterday, I started a project with zero planning and preparation (isn't that how it goes?) and midway through, I realized I needed to run to Ace for silicone sealant and to figure out how to modify my plumbing to convert a double-basin, double drain to a single. I was in and out in no time with the right stuff and had the sink installed and water flowing again in no time. I love this place specifically for the friendly faces who are always willing to help and actually know stuff. The Ace Rewards program and app are also great. When I'm not flying by the seat of my pants on DIY projects, I earn airline miles through the AA Shopping site when I order ahead online for pickup. Being in the mountains, things can get pricey, but I appreciate the fairly reasonable prices on the necessities here.

Staff is always helpful with good recommendations. Good selection and reasonable prices…read more Recommended

Friendly staff, an assortment of hardware and snow gear. We were in need of snow boots and my…read morebrother-in-law found a pair for around $50 and the employee said these are usually around $100.