Love having this handy little shop locally! We visit one if not two times every stay and they…read morealways are helpful and have exactly what we need! Plus you can't go wrong with all their fun decor for decorating!

Free popcorn and Coffee in a hardware store ? Well, that is just the beginning of all the fun you…read morecan find in this jam-packed hardware store. Totally reminds me of an old-timer friendly and helpful small town hardware store, they seem to know almost everyone who walks in, except the visitors of the town of course. We always make an effort to stop in when we are in this area to browse through their unique collection besides the yard or kitchen tools !

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Sometimes a quick hardware run turns into an unexpected test of patience. On December 5, 2025 at…read morearound 5:15 PM, a friendly cashier called the manager over because two clearance items were incorrectly priced. One item wasn't marked at all, and the other showed a $10 sticker with an additional 50% off. When I scanned the barcode in the Ace Hardware app, the item rang up as $2.99, so I kindly requested a price match based on Ace's own listed pricing. The manager entered the interaction abruptly, avoided eye contact, and loudly exclaimed "What the F***"--a remark heard by several customers in nearby lines. This was both unprofessional and unnecessary. He then insisted the online price was inaccurate and attempted to charge an incorrect amount ($31.99!!), even after I showed the product information. I ultimately ordered the items for in-store pickup at the correct price, but the situation could have been resolved quickly and respectfully in the moment. I've included a photo with the serial number so this can be reviewed by leadership and handled more appropriately going forward. The rest of the staff was excellent; the issue was solely with the manager's conduct. I hope future visits to this location reflect the professionalism Ace is known for.

I've been going to the Ace Hardware in California for 10 years now. I would say and in far more…read morethan 100 Inquiries or transactions this Ace Hardware has been filled with the most unfriendly, rude, unhelpful sales people I've dealt with in this area. There used to be to be one nice, extremely helpful lady, Gaby Garcia, but she's long gone. It's hard to get some of them to get off their stool to help you. I'm an old lady and have often wondered what it is I've done to piss their sales people off. The Gra eagle Ace Hardware is exactly the opposite, friendly, helpful and a pleasant experience visiting that store. I do not recommend the Portola Ace Hardware; filled with a bunch of self absorbed grouches.

Staff is generally not very friendly kind of non personality atmosphere.....prices seem way too…read morehigh for neighborhood. HOME DEPOT...IS 45 Minutes away

So I am about to go camping out here again this weekend and that made me remember this place and…read moreour past visit. Picture it, three years ago, during a really wet season even though it was May there was still a lot of snow on the ground. So my dad is driving his tank of a truck and we reach this long path of snow on the road so he decides to cut a path. Ok, no biggie, he is doing it super smart. Nice, slow and easy. Well my friends and his best friend keep calling him names that I cant type here and he finally decides to GUN it to finish off the trail as I decide this is a good time to get out of the truck and film it. https://www.youtube.com/watch?v=cu0DBNroJs0 So he high centers himself with all four tires off the ground. GREAT TIMES! No shovel, no flashlights, no water BUT plenty of beer so we are GOOD TO GO! We start walking back, all five of us, sun goes down, water coming down the hills from the snow, feet wet, getting cold, havent had dinner BUT STILL DRINKING BEER. 6.5 miles later in the pitch dark we arrive at camp and start a roaring fire to warm up. My dad was not a happy camper having to leave his truck out in the middle of no where over night. So first thing in the morning we drive into town with my truck and stop off at this place. This place is AWESOME! I mean not just mom and pop awesome, just down right BAD ASS! Has more things than you can ever imagine. Crazy thing is it is like organized clutter if that makes sense. The owner was super friendly and got a good chuckle out of the story even though my dad wasnt laughing. We bought three shovels and some heavy duty chains. We even mingled for a little bit in this store kind of making a mental list of future needs if we needed them. Anyway, long story not so short, we were able to dig the truck out of the snow after a couple hours of digging and we proceeded to drink MORE BEER as a little quasi celebration. Things were good again and we will never forget the little journey and store that helped us.

I have been traveling to Loyalton, CA for 35 years and I had never stepped foot in this store until…read moretoday. What an amazing adventure I had, and I only shopped in one aisle! This store is packed with all sorts of gems. I would recommend this store to everyone. I could see myself getting a gift for anyone I know. It had everything you could think of. I purchased a set of Zak recycled confetti bowls in red, white, and blue, they are beautiful! Oh, I will be back. :)

This is everything you'd expect from a neighborhood hardware store and more! I can easily spend an…read morehour meandering up and down the aisles. I've been to this store a number of times and always find exactly what I need (and usually other must haves too) on my last visit I came in for paint. I needed just the right shade of yellow to make my original 1950's bathroom tiles pop! The owner herself helped me out. Gotta love these small town businesses I'll be back again and again!

That had a decent enough selection of fishing spinners/lures including some nice Panther Martins…read moreand Rooster Tails. I broke my cheapy fishy pole and bought a nice replacement there. Customer service was friendly...Lady was super nice. Hope her shoulder is better after moving the snowblower out on sidewalk for display!

Staff is always helpful with good recommendations. Good selection and reasonable prices…read more Recommended

Friendly staff, an assortment of hardware and snow gear. We were in need of snow boots and my…read morebrother-in-law found a pair for around $50 and the employee said these are usually around $100.

I need to buy more of their Syrup. Dan makes the best manzanita syrup and their Cranberry Apple…read moreCider Vinaigrette.!

The simple act of buying a dresser at a thrift store turned into a big project when the drawer…read morepulls for the fourth drawer came off in my hands! The screws for the replacement pulls didn't clear the width of the drawer. I was finally able to put the way-too-difficult project to rest with help from Linda at A to Z Supply. She took the time not only to find screws the right length, but to notice that the ones that Other Hardware Store sold me were the wrong width as well. Should have shopped local to begin with!

Two Hardware Stores, in our area-- And a Few Thoughts:…read more We're fortunate to have two hardware stores in our area -- convenience matters, and I genuinely try to keep my spending local. The staff is consistently helpful and knowledgeable, and that counts for a lot. Supporting local businesses means keeping our neighbors employed, and I don't take that lightly. But let's talk about the elephant in the room: pricing. I've done the comparisons. Many items here run 2x what you'd pay online -- and increasingly, I'm seeing things priced at 3x the online equivalent. I understand local businesses can't always match the big online retailers, but markups at that level make it genuinely hard to justify shopping here regularly, even when I want to. For my fellow seniors: there's a 10% discount available -- but only one day a week. Here's the thing: we're seniors every single day. To their credit, the other hardware store in our area offers no senior discount at all -- so this place is at least a step ahead there. But a modest everyday discount, even at a lower percentage, would go a long way toward building loyalty with a customer base that shops consistently and values local relationships. It would be worth exploring. I'm not here to organize a boycott -- that's not my style. But I will say this: if the pricing gap keeps widening, more and more of us are drifting to online options, not out of preference, but out of necessity. It's worth noting that seniors are a very different customer base than they were 5 or 10 years ago -- nearly everyone I know has learned to shop online, or has someone who does it for them. For those of us on fixed incomes, finding a better price isn't a luxury, it's a necessity. The goodwill is there. The staff is great. Meet us halfway on the value, and this place could really thrive.

Visited Dec. 23rd..see receipt…read more I always go to this place when I need some gardening supplies or keys. Today I needed extra keys and they are quick to make them (just press the buzzer and they will come over). 4 keys cost 9 bucks which is reasonable even with inflation! This place is huge - lumber.. .paint..lighting fixtures and a whole separate gardening area. Most of the employees are older and have experience in some sort of construction related area. It's a great place to have in Grass Valley! Ps. They also serve pies for about 18 bucks!

I was moving into a new apartment and was furnishing it with furniture from thrift, ND and…read moreCraigslist. I found a lot of great pieces that needed a little TLC. I was in Ace wondering thru an aisle full of paints, stains, finishes...OMG! I was about to go back to my Cave and read and YouTube for a few days when Nate walked up and asked "What's your Project?" It went on from there. He was genuinely interested in my projects. He walked me through the processes, options, basics and pitfalls. He did a sample stick that I've used routinely in the last few months. Nate is knowledgeable and passionate about his work. I highly recommend him. He's a credit to Ace.

I was visiting Northstar, and my driver side windshield wiper broke. With a big storm coming in I…read morehad to fix it, and I didn't have the right tools, so I came to Mountain hardware. Nate came up with a creative makeshift solution that got me back on the road safely. Excellent customer service!

Tanya in the chainsaw dept. was very helpful to me yesterday in helping to troubleshoot an issue…read morewith my brushcutter!

Wide selection even though no one wants to use yeti probably because of Gavin newsom and if you…read moredon't know what I mean look it up educate yourself ! Some of the employees are absolutely wonderful nice garden selection Ken in the paint department is absolutely great and helpful close and local to my house