Mark returned & offered to put in a new drain pump free of charge. He opened up the machine & found…read morethat one of the wires to the existing pump was compromised. After fixing the wiring, he ran full diagnostics on the machine, including several cycles where it would have to fill & drain. The pump performed properly, and the drainage problem was fixed. We appreciate Mark's professionalism in rectifying the problem in such a timely manner.

Came in and left just as fast as he could. I think he thought I didn't have money to pay for the…read morerepair. Before evaluating he told me to get a new washer. It is a brand new washer. Then he back peddled and started talking about Fees.No that's ok we will get someone on the job who actually wants the work!

Great company. Fast quote and installation. Very professional. Pricing was good. I would recommend…read morethem for services.

DO NOT USE!!!! They were great in the beginning. Then a couple weeks later I had an electrical…read moreissue . I ​ necessarily didnt say it was their problem but the response was "we don't think we're a good fit for you anymore." Sounds to me like they're the problem of my electrical issues. DO NOT USE!!!!!!

Amazing FAST customer service!! I called on a Saturday morning in a complete panic for my tenants…read morefreezer that had been leaking water and freezing the door open. Jessica took my call and heard my frustration needing this to be fixed immediately. She dispatched their service rep and he was at my tenants house in an hour and fixed the problem and warranted it for a month while we wait on our new refrigerator. This will be my go to company in a pinch for appliance repair.

Have used Ralph's appliance repair for years with wonderful service. This time was the best ever- I…read morehad a thermador oven's electric circuit board needed replacing. Xavier was awesome, professional and courteous and knowledgeable. Fixed my oven just in time for a great Christmas feast!

I ended up with a rather difficult installation considering we did not know what was behind some…read moredrywall. Steve made extra trips to the store, helped work a solution, and we ended up with an expert in insulation. We were simply moving a plug from floor level to higher up in the middle of a wall, but there was a lot of structure involved and Steve did a great job of solving the problem.

I was in a panic when the outlets in part of my house went out. I called several vendors and…read moresomeone from Tidwell called me back. They were extremely helpful. He took the time to explain the issue when he got here, gave me my options and was able to get me back in business swiftly.

Very satisfied with the service. He was obviously knowledgeable and reasonably priced; came…read morequickly and got my dishwasher up and running again. I will call him again for any of my appliances (he works on them all).

Wow. What a find! Thank you BBB for pointing me Victor's way. He was timely and efficient. He came…read moreout the day I contacted him to identify the problem with my washer. Less than a week later he had the new part needed (who knew there were oil fed springs under the wash tub?) and had it installed. Very pleasant to work with and respectful of time and property. Very highly recommended.... I hope I don't need to anytime soon, but will sure give him a yell whenever needed.

Very grateful for their knowledge and work ethic. I have had my AC replaced and also a mini split…read moreput in. They do not overcharge and respect your property while working. Sometimes you don't realize how good a company is until you experience a bad one.

I was very unhappy with the service and expertise I got today. I was told it was going to be $400…read moreto put in a new motor. He did not have one on the truck so he said it would be $200 to drive and pick it up and then $200 to take out the old one and put the new one in. It literally took the guy 5 minutes to take out the old motor, and I felt this was too much to pay so I called Craig W. Krueger and was told there was a $70 service call and about $150 to put a new motor in. I asked when could they be out, and I was given a 2 hour window. I then asked Avalon if they would match the price and he said: HE DOES NOT HAGGLE PRICES AND THAT IS WHAT HE CHARGES. He then got mad at me and grabbed my motor and put it on the driveway and left!! Ed from Craig W. Krueger was at my door in an hour and a half and did an awesome job of fixing my motor and blown transformer, and DID NOT TRY TO PRICE GOUGE ME!!!! Ed was at my house for 5+ hours. He then serviced my outside unit and now it blows nice ICE COLD AIR! I WILL NOT RECOMMEND AVALON TO ANYONE!!!THIS COMPANY IS A RIPOFF TO ANYONE WHO DOES NOT GET A SECOND OPINION ON PRICES!!!!

Do your research. I went with 1 Mitsubishi 18,000 BTU mini split from Ahoy (Adam, the owner came to…read morethe give me the quotes). Cost $8,500. So many people told me I got robbed with the cost. Ok, shame on me. Then both times that I used my free maintenance (annual) check-ups, the customer service people totally screwed me up with the scheduling. Only good thing with Ahoy Cooling is Service Technician, Nik.

Nik was awesome and provided great customer service for our A/C unit, provided detailed information…read moreabout the work that has been done and things to consider for the future.

Highly honest and efficient. Andy and Emanuel did an excellent job. The replaced a GFI, five…read moreelectrical recepticles, and three ceiling lights for a very reasonable price. I would highly recommend this company.

waited all day yesterday for Patti electric. I had frequent calls saying they would be here soon,…read moreyou're next. At about 3PM I got a call saying he's cleaning up the job and at your place soon. at 4:45 I called and asked where the electrician was and they said they'd get back to me, 20 minutes later I called and they had no idea where he was. I asked to schedule for first thing this morning , they called and said he was at a house with no electricity and I'm still waiting. I called the answering service and they had no idea why I was bumped and they can't tell me when he'll be here. I waited all day yesterday and I'm not waisting another day on this company. I rate them a big zero!