$414.65 for a lid lock !!! Residents move in and the washer still doesn't work ,After tech assured…read moreme he tested it !!! Manager or owner wants to charge me more because something else must be wrong. Something had to happen to it he says... He wants $169.00 more for new for service call and it will be taken off of new repair cost. Lmao !! No thanks I will just buy a new one. I'm surprised they're still in business.

I had an issue with my refrigerator not cooling so I contacted Mr appliance to have them come take…read morea look at it. First the good, they were able to come out the same day. She initially told me that if I use their service, the $119 service call would come off the top of their bill. I thought that was fair so I had them come on out. Now the bad: the gentleman came out and opened the freezer and push the button to turn the light off which also turns the fan on. He said the fan was the problem and it would need to be replaced. Told me the job would cost about $600 and he wasn't sure if that was the only issue. He never checked the fan motor with any tool to see if that was the problem. I then put the refrigerator in diagnostic mold and showed him the fan motor actually did run. But he said that was only on high speed and would not run on low speed. Furthermore he never checked any other item to confirm that the fan motor was the only problem. There was also a little bit of a language barrier as he had a bit of broken English, but we got by that. The end result was I did not feel comfortable with his decision about the fan motor being the only problem. I did however order a fan motor on my own and replaced it myself (just in case his diagnosis was correct) and it took about 45 minutes to do so. It was a very easy fix and why it would have taken him so much longer to do it I have no idea. I will update this post in about a week or so to let everyone know if his diagnosis was correct or not. I don't want to cast any disparaging remarks on a company if it's not accurate. I felt like he was trying to talk me out of having the work done and was just trying to get his $119 service charge. Which now I feel like I was basically cheated out of.

KUDOS TO MR. CHRISTOPHER JOURNET AT C & I APPLIANCE REPAIR INC. (863.999.1044) -- not just…read morecompetent and courteous, but also honest and very helpful in solving our refrigerator problem! Here's why. ~ Our refrigerator didn't seem to function properly, so we went online for a recommended refrigerator repair person. ~ Chris was highly recommended by several respondents -- with no negative comments. ~ So, we called Chris on Saturday, expecting only to leave a message for him to come to our home on Monday. ~ SIGNIFICANTLY, Instead, despite it being the weekend, Chris answered the phone right away. He offered to come to our home on Sunday, the next day! ~ Upon arriving at our home and assessing our refrigerator, he said he could repair it, but, before doing any repair work, HE RECOMMENDED THAT WE BUY A NEW REFRIGERATOR. ~ Why? Because he said that (1) our refrigerator repair would be expensive, (2) would likely not be a long-lasting repair due to the nature of the problem, and (3) he didn't have the specialty part in stock, but he could recommend another, larger (and more expensive!) company which did have the specialty part in stock. ~ So, instead of repair, we decided to follow Chris's recommendation and buy a new refrigerator that same day. ~ SIGNIFICANTLY, Chris recommended several refrigerator brand names with minimal repair problems (and mentioned other brands to potentially avoid due to more frequent repairs). He also advised purchasing an extended warranty for repair. ~ MORE SIGNIFICANTLY, he said that, when we go to Lowe's, we could call him with the brand, model, and serial number to see if the refrigerator that we chose was one that he would recommend. ~ So, after online research, we went to Lowe's in Lake Wales, selected the refrigerator that we wanted, and texted the model info to Chris. ~ SIGNIFICANTLY, within minutes, Chris texted back saying that the model we wanted would be a good buy, as far as repair quality goes. ~ Hooray! ~ And Hooray For Chris's help!

I would give more stars if possible, we have used Chris for several appliance repairs. He is always…read morereliable and does an outstanding job! He has given us guidance to save the lives of our appliances as well as how to care for them. He is such an articulate young man with a wealth of knowledge about all types of home appliances. His fees are reasonable, and work is timely and efficient. I highly recommend Chris and C and I Appliance Repair.

Technician came out and repaired my ac unit on time and with great pricing. Technician was very…read moreknowledgeable and professional. He also repaired to other neighbors ac unit in the area. Great customer service and care. Would highly recommend

This isn't about their service, but there customer service. We were flicked off by an employee on…read morethe street. The employee was very rude. I am no longer considering using their services due to that incident.

They repaired my washer. They were prompt, courteous and did a good job for a reasonable price. I…read morewould go nowhere else.

Highly recommend. Very professional and their word is solid. Fixed our dryer. On time and great…read moreheads up on arrival time.

I called John to fix an older model washing machine that would not drain. H He did such a good…read morejob, that I asked if he could fix the ice machine in my refrigerators. Of course he could! I think he could fix almost anything. He gave me lots of tips about keeping my appliances in top shape. He knows his stuff, and I would not hesitate to call him again.

Mister John came out the same day to look at my refrigerator after a brief telephone call I placed…read moreto him explaining the issue. He called to let me know he was on his way. When he arrived, he identified the problem as a ruptured hose which was causing the leak. He had a brand new replacement hose which he installed at the back of the fridge. It has been a few days now since the installation and there is no more leaking. The cost for his service was reasonable and affordable. It is a good value for the money because he was knowledgeable, courteous, reliable and pleasant. I do recommend this business.

Our washer had a leak in the drain hose. We were able to call and get a same day appointment!…read moreOur stackable washer & dryer are in a really tight spot. Joe was great and found the issue with the washer, along with a bad electrical cord on the dryer. Saved us from a potential fire.

You have to be really lucky to get your money's worth from this company. Joe came out last Friday…read moreto look at our dryer. He had estimated that the $120 trip charge would cover the cost of repair, but when he arrived he told us it wasn't worth fixing. I figured since we were paying for the trip anyway I would ask him to look at our washing machine or refrigerator. He said he charges $50 extra for each appliance he looks at. I had the parts the refrigerator needed, but he said he would only install parts we bought from him. You might be lucky enough to get your money's worth from this company, but I wouldn't count on it.

i would say this guy should NOT be in the appliance repair business, he came to my home, was not…read morecordial, kind of rude. He was there to look at my refrigerator door, after 15 minutes, he asked if I had some WD40, ( I guess he doesn't carry it ?) he sprayed it on the door hinges and started writing the work-order, he charged me $85 for 30 minutes of not fixing anything, the next day I took the door off the fridge, saw what the issues was, bent bracket, I straightened and bought a nylon washer for $12 and fixed myself in 15 minutes, lesson learned, call someone else.

Chris came out to fix my dryer, and I asked if it was worth fixing. He said, "I would tell you…read morehonestly if it wasn't worth fixing." So he fixed it, then a week later it broke again and now he won't answer my calls and has even blocked me. The owner is now personally coming out to see about fixing the issue.

I would recommend Bobby for all your appliance repair needs…read more Bobby has helped me on two occasions - my stove and washer. He was very professional and knowledgeable. He returns your calls in a timely manner. He is definitely a repair person you can trust.

Bobby is awesome. Small business sole proprietor/owner. I am visiting from out of state, taking…read morecare of my mom. Our dryer needed repair. He was honest, reliable, showed up as expected, and very reasonably priced. No surprised. Very professional. Wore a mask for COVID. Respectful of my elderly momma. So glad to have found someone we can trust! I would give him 6 stars if I could.

Sean came on time, repaired my dishwasher in record time and gave me some advice about power…read moresurges. A great experience so far as appliance repair goes. Thank you, Sean.

My ice maker failed and had to be replaced. Shawn (technician) was outstanding, knowledgable and…read moredid an excellent job. He went an extra mile to clean the coils and unfortunately, had to replace a defective water filter. However, it was covered by the company warranty. Highly recommend the company.