We love coming here and so does our pup! Excellent product selection and customer service is…read moreexcellent. It always feels like a personalized experience coming in - can't say enough good things!

The owner of the Lucky Pup is very knowledgeable and friendly. He carries high end treats and…read morefood. If you like to support local businesses, this is one you should try on Mass Ave.

Stumbled upon this wonderful store while passing through Copley Place to Newbury Street and was…read morepleasantly surprised - it's a gem! They have an amazing selection of treats, toys, harnesses, and really anything to spoil your furbaby. We had the joy of meeting Gina, who was so pleasant and gave our little senior dog lots of love and treat samples. Our little dog absolutely LOVED their Cheddar Cheese Soft Bakery Bites. They are a perfect balance of softness, but yet still biscuit like. We purchased a large bag to take home with us (we were visting Boston from out of state) and were relieved to know that these treats as well as many others are available to purchase and ship through their website. Our little dog will be ecstatic that we'll be able to keep her favorite treats of the trip stocked up!

This was a fun store, lots of options and plenty of cute "sugar cookie" decorated options to suit…read moreany occasion. Very big and tons to see. I wouldn't have minded the staff come up to greet us and see if we have any questions etc as we were the only customers in the store the whole time. But they were friendly when checking out. Other than that, nice place to spoil your furry friends.

Popped in while shopping in Beacon Hill. The items are really cute, but slightly over priced. We…read moredid still purchase a few treats and some CBD products for our furry friends.

This pet store is so conveniently located on Charles Street that we had to bring our dog every…read moreweek! He loves the huge pet toy section and the free rubs from the front desk folks. For a few months, we even brought him in for his groomings! The store is everything a pet could want during a nice stroll through the neighborhood!

One of my favorite spots in JP for my pup. Whenever we walk by, my dog always pulls to get inside…read more The shop is incredibly clean, well-organized, and priced well. They make it easy to find what you're looking for, and they carry tons of different food brands. They're very community-oriented which is fantastic. What makes this location stand out is how helpful and kind the employees are. They always welcome us in with a smile, they frequently offer a free treat or two to my dog, and are super helpful overall. The store has different treats constantly rotating through and all dietary needs for dogs are honored. Love this place, highly recommend!

This is a great little shop for dog & cat owners alike! A friend got our chow chow Kiki one of…read moretheir cakes + some other treats for her birthday last year and she loved it. I visited with another friend yesterday and had a great experience. They have a great selection of toys, collars, treats, etc. including bins of loose treats where you can fill a bag up! The workers are extremely kind and even got our shy Kiki to take some treats from their hands. My friend was able to get some cat toys too. Kiki was literally jumping with joy after trying the fish jerky; she loved it after a long walk around the arboretum!

I had been looking for a trustworthy and good groomer for my little anxious Shih Tzu for months. I…read morewanted a place with a groomer that I could trust, in an environment that's not too overwhelming for my already anxious dog. I was so happy with the job that Melissa did. Really fantastic. I dropped him off first thing in the morning and he was ready within an hour which was perfect. I tried Dog Bulter in the past but after 4 hours they called me to say that my dog is being aggressive. That was news to me, but it turned out that they had 25 other dogs roaming around at the same time. That explained the behavior. They were nice but not suitable for my dog. So I'm happy that I can take my dog to D'tails where the grooming is done more on a one on one basis. I found it a little too pricy but my dog seemd to had a better experience so I'm ok with that.

I went into D'Tails to buy a bottle of shampoo for my dog. At checkout they automatically added a…read more5% "service charge."On shampoo I selected and carried to the counter. What service would that be for exactly? It felt icky and deceptive. I walked out without the shampoo and with a certainty I won't be back.

So cute here ! My dog loves going. It's right downtown,…read morefriendly owner! I got gifts for my friends dogs here.

My husband found this boutique when we were searching a place that sold specialized dog food, as…read morewell as well-made dog sweaters approximately 2+ years ago for our first dog. We had visited other stores in the area but were put off by the high prices and the shoddy food/clothing selections. Our puppy really had a hard time the first year with stomach issues, so it was important to find a brand of food our vet recommended. Surprisingly, Gone to the Dogs was exceptional in both food selection(s) and clothing - even the toys are better made than most places offer - and the owner, Gina, and her mother, Kay, were more than helpful in guiding us to finding just what we needed and if they didn't have an item in stock (or didn't carry it in-store) they'd offer to special order and call when it arrived at a reasonable price. I know I'm waxing poetic about GTD (I honestly love this place), but I'd be remiss in not mentioning that the one (and only) time we had an issue with a product Gina gladly offered a discount for another item. (Had to bring this up because of another customer's negative posting) I admit to buying items that didn't work out for our dogs but knew that returning wasn't an option and was okay with this...lesson learned and a bit poorer. HA I As our dog family grew to two, I have to say the last couple of years of visiting more than a few times a month has endeared Gina and Kay to our family and we would be lost without the shop! Sound advice is plentiful, as is a good sample treat with a head rub for our dogs every visit and the doggy bakery (birthday cakes, cookies, etc.) is like no other! Honestly, the bottom line is that there is no other place like this in the Wakefield area. The prices are reasonable, quality & selection of products amazing, customer service outstanding.

We have been so fur-tunate to have the Lynnfield Polkadog location nearby because our spoiled pup…read moreONLY wants treats from here. It has been almost a bi-weekly occurrence for us! Not only is it an absolute joy for us pawrents to visit so often but our furbaby also has a blast getting tons of attention, scritches and treats from the staff. A huge shoutout to the lovely Chloe who has made every visit so wonderful! Thank you Chloe for being so kind to us, so knowledgeable and so sweet to Rari! Some of Rari's favorite Polkadog treats are the cod skins, green monstahs and the chicken littles! She'll literally do anything for Polkadog treats!! The cod chips are also one of her favorites but those only come in the pre-packaged bags. There is a huge selection of Polkadog treats in store available per weight or pre-packaged. We usually opt in for the per weight option because we like to pick and mix treats, control the amount and save a little bit while we're at it! If you do purchase the pre-packaged bags, you can bring back the empty bags to the store to be recycled. The store is decently sized and always very clean. They also carry other brands of pet food, accessories and toys. But we mainly gravitate toward the Polkadog brand treats (because Rari demands so)! We've noticed Polkadog treats are super high in quality with very simple ingredients. It's also a bonus that their treats are made local in Boston! The best dog treats are from Polkadog!! Paw-lease go to Polkadog for all your dog (and cat) needs!! I highly recommend them.

Super helpful staff! Our dog was a bit nervous coming in and they made him feel super comfortable…read more They let us try a bunch of different treat options to see which worked best for him, which was really great as we found a bunch that he loved! We will be going back for sure.

My little guy has been to this establishment a few times, our last experience has been the worst…read more He stayed there for a weekend and came home with a bloody injury under his eye. When I asked them if they can provide any insight on what happened, they mentioned he was playing rough and was relaxing by himself- my dog doesn't relax by himself when he's around other dogs, he's playful and his RELIABLE dog sitter calls him the life of the party. They did however confirm they saw blood on the floor but just assumed it was from another dog's urine-- WHAT! As a dog owner we all know when there's blood in a dog's urine it is watery, it doesn't actually look like blood! My dog had blood under his eye, an open wound and blood reside in his hair. His veterinarian confirmed it wasn't an injury playing with another dog.

TL;DR If you have a large breed that's energetic it's probably not going to work out for you!…read more The staff was super friendly and kind to us, but they had difficulty handling our two 8 month old husky/shepherd mixes with a large group. They're a very energetic breed and at a hyperactive age so we didn't expect them to be super chill, but we take them to the dog park everyday 2x a day and can confirm they just play like huskies do. They were too much for the staff to manage, which is fine, though we were anticipating the staff to be experienced with all types of breeds/etc and were disappointed it didn't work out. I noticed a lot of signs indicating they're short staffed for daycare, so it's possible there's just not enough people right now to take on higher energy pups in the mix of a large group. Our pups had so much fun on their first day with a small group, we were really looking forward to using Elliot's house!! I saw some other reviews that suggest this is a common experience for energetic breeds trying out daycare here, so just leaving a quick FYI for other owners since it's a lot of time and money to find a daycare that's a good fit!!