These guys will bend over backwards to make everything possible. They drove 6 hours to install a…read morenew handicap bathroom for my daughter and us with no hesitation. No one in our area could do it. They got everything and brought it out. Can't say enough about these guys. Great business people.

We have trusted Duncan Heating and Plumbing with our household needs whether it be heating or…read morecooling, for many, many years. We have also gotten friendly service, fast and efficient, too. My parents and other relatives have also trusted Duncan's to do the work needed, properly.

I cannot say enough positive things about my experience with Pritchard Bros. Our boiler went out…read moreand they were able to quickly replace. Mike was extremely patient and explained pros and cons of several different options. The service techs were friendly, efficient, and left a clean work area. They called ahead of time to say they were coming over and followed up after the work was done. The only other time I had such a positive overall experience with anyone in the service industry was with these same people several months back regarding plumbing issues with our rental. They are the only contactor I will now call and they have restored my faith that there are good people /contractors available. I felt the entire team genuinely cared about doing the right thing for our situation rather than just being another service call to tackle that day. That they also cared about keeping the cost to what was affordable speaks volumes to their integrity. Thank you for being such a life saver to us when needed and asset to our community. You are appreciated.

Exceptionally fast, clear, helpful heating service. They arrived on time, diagnosed the issue…read morequickly, explained the repair, retrieved the parts immediately, talked through each step of the repair as they were doing it, and educated me broadly on the care and maintenance of my system while they were working. The price was clear and fair. I couldn't have received better service.

Hands down the best plumbing and heating business I have worked with! Honest, great work, flexible,…read moreaffordable, and professional. I highly recommend to anyone needing a job done big or small.

I asked Nick put some screws in the trim on the side of my house. I told him you could see it from…read morethe south side of the house, but both sides needed attention. He came over and put 2 or 3 screws in it and didn't even do anything to the other side. There are still holes were nails used to be. He charged me 100 dollars for a 2 or 3 screws and didn't even do a good job. When I asked him to come back and finish the job, he wanted to charge me another 40 dollars. He said that I didn't mention both sides in our text messages, and was very arguementive. But I saved our text messages so I have proof. I would stay clear of this guy, he not only does bad work but he'll try to milk as much money as he can from you.

I reached out to see about services and when I politely declined with a simple no thank you, they…read moreresponded with insulting assumptions and proceeded to block me from further contact. Extremely unprofessional. I would have considered using them at a later date, but their behavior is a huge red flag for anyone trying to do business with them.

Mike from Roto-Rooter was the best! He had to snake our main line and cut through the drywall…read more(previous owner drywalled over it), but he was on time, respectful, and helpful, answering all of my questions (and I had many)! Thank you, Mike!

went out of (their way) to fix my kitchen disasters...garbage disposable unit...a clogged up sink…read moreline and poorly installed under sink pipes ..by the previous plumber...were properly installed. the work was done fast in a very friendly atmosphere in bone chilling weather. the charge did not break my bank. love this company and its staff.

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.