Rate my experienc? How about we create a new system?? 0 to…read more+ 10 then on the same scale 0 to - 10. Realistically the minus side DOES NOT go negative enough. Here's My LIST: #1 $10,000 Tiger Wood floor basically destroyed. Brian hires one of his "buddies" who came into my house and sanded 15 coats of Aluminum Oxide off the floor. Yep destroyed the protective layer. All that was required was buffing. MORON. #2 Missing property and items brought back to our home that didn't belong to us. #3 DAMAGED furniture. Brian's response was "we're not furniture movers" ????? Why did you remove absolutely everything from our home then ????????? WTF?

Just awful service. i had a flood in my home and dealing with Servpro was worst than the water…read more They cut numerous holes the ceiling and neglected to patch them all once my home was dry. I had to call them out three times to fix construction issues. There staff ripped up my carpet where it couldn't be repaired and they refused to fix it and finally they place the dehumidifier to close to my fridge and it burned out the motor resulting in me having to buy another one. It was awful dealing with this company. never again

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.

Sam was though with my 2 yr old Schaal installed furnace. Subscribe to maintainence plan. A…read moredifferent technician, same quality work. Changed my humidifier filter too. Thanks Sam!

Super smooth and positive experience. Each person I talked to, from first contact to final…read moreinspection went above and beyond to provide a good customer experience plus great quality and workmanship.

We moved to Des Moines and bought a new home. Our A/C was having trouble cooling our home from the…read morebeginning. It was getting worse so we needed to get a company out to look at our Unit. We liked the name, "Golden Rule". We thought we a name like that they would be a Good company to deal with. We had them to come out and fix our 4 treat old A/C. The builder went cheap and put in a 3.5 ton unit when it should have been a 4 ton. It was being server over worked to cool our house. I knew it needed a Freon charge. That sometimes means you have an A-coil or line leak. I get it. The two tech's that came out said they would not recharge the system because we needed an entire new unit. They said it would run over $7,000.00 and they would work up an exact estimate for me. I asked them how much I owed them right now for the service call. They told me $100. I said I thought that was a might steep for them to come out and not really do anything but tell me I needed to pay approximately $7,000 for a new until. I gave them a check and I told them to get out. I called another company that came out and done what I wanted them to do. Recharge my unit. They did it and my unit ran another 3 years before I had to have it replaced. I called them again when I could afford a new unit. They came out and installed a proper 4.5 ton unit and charged me $4,500. No problems since. Golden Ruke is good at training their tech's at extracting as much money as possible from the clients and not at repairing the problems. I called the company and complained after the giving the two tech's my $100.00 check for basically doing nothing to fix our problem on a very hot day. They apologized and refunded our money. To be fair this was my only experience with this company and it was a number of years ago. They may have changed management or owners since then. All I can recommend is buyer beware. Good luck with any repairs you need and get other opinions and quotes before getting worked done.

Had our drain back up in the basement after having another company come and clear it just a month…read morebefore that I was not very impressed with at all. The plumber that came out from Benjamin Franklin however was super friendly and professional, answered all my questions and the work done was extremely reasonable price wise for the amount of time that was spent working on the issue. Definitely going to be our go to for future plumbing needs.

$500 and three hours to tell me my septic needed to be pumped and I had to clean up all the s***…read morewater they spilled that drained into my basement and onto my electronics work bench area. Should have called my regular plumber, they would have told me over the phone what was up with two questions and been upset I was bothering them with silly stuff. People buy franchises to make money - and apparently they do.