As you enter a pleasant wait- staff welcomes you. Shaquille, was our waiter who delivered excellent service with a smile from an appetizer of crispy pot stickers, a creative menu, and a healthy bowl of fresh rice. The inside is clean with wonderfully trained grill masters to cook your individually selected fresh veggies and protein with your specially created sauce. The total atmosphere is trendy, suitable for any size group -- especially if you wish to socialize over a reasonably priced menu with an upbeat mix of young and old crowd. read more

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I love this place. you can eat so many vegetables. you control your plate, aside from cooking. I love all the variety . staff is always wonderful. read more

Always a solid lunch spot in my opinion. I'm a creature of habit here but that's what makes it's a solid choice. read more

HuHot Mongolian Grill - Mongolian Near Me - West Des Moines, Iowa

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Ahhhh Hu hot Friday I had parts to pick up so lupper was needed That is 1/2 lunch and 1/2 supper! Hu hot sounded good for something hot and fresh Seated fast Not too busy for 5 pm on a Friday Prompt ask for drinks order and request for no rice . Noodles were my quest 2 bowl set for me get it in one trip! Beef was empty and was fast filled And good looking udon noodles Or yellow china noodles for the Iowa bunch. Onions bamboo shoots water chestnuts And 2 teriyaki 2 garlic 2 sesame on the oils and sauces The guys were on the top of the game today! Rockin the food out! A bit of peanuts and a few shakes of sesame seeds and I was set! Wow that hit the spot! lol I could to have licked the plate clean! Just under 20 bucks and 5 bucks for a tip For ttl of 25 out the door For fast custom food it was worth every dime! Well done Hu hot staff! read more

HuHot Mongolian Grill - Xl order of Beef udon for me! - Mongolian Near Me - West Des Moines, Iowa

First time ever at HuHot. We loved the service and self serve all you can eat stir fry. However, it take time to cook it so be patient. Hey, it's worth it for made to order food. There are different meat offerings and lots of vegetables. Great place . read more

Good value for the $$. Went there for dinner and it wasn't too busy. Good sepection of items minus seafood. All you can eat aspect for the money was good value. Will be back when in the area. Ravi Gunasekera read more

Family favorite. We go 1-2x a month. Great value for your dollar. Good, not great, food at a fair price.

Although the food was great! The service from start to finish was awful. The manager Mark was very rude when asked a basic question. I let it pass. Finally the waitress whom I did not get her name, did not give me my change back and was nasty about it when I finally asked her for my change 15 mins after paying. I won't be going here for a long while read more

Restaurant was clean when we walked in. Seated right away, and the waitress took our drink order and said help yourself! You get a bowl, and I would recommend doing a quick walk through just to look at everything, so as to decide what to fill it with. Set the bowl on the counter, and kind of keep an eye out on your food as it's being cooked, pick it up when it comes to the counter. There is also a few more condiments to consider at the end of the counter. There was a bowl of rice waiting on the table with our drinks when we returned. You can return and do the process as many times as you like as it is all you care to eat. I like that I could make the bowl as healthy (or not) as I wanted. read more

HuHot Mongolian Grill - Chef and hot cooking surface - Mongolian Near Me - West Des Moines, Iowa

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I always eat too fast for a photo LOL But what is there not to like here?! You choose what you want and if you don't like it - you can only blame yourself. Servers are always checking drinks to fill and can answer most any question. It's a bigger place, but can fill quick during meal time. I personally make smaller plates, makes me feel like I get my money worth read more

I'm not a huge HuHot fan. I like to be able to yell at someone if my food isn't up to par. Here...there's really no one to blame but yourself. Seriously though if you like stir fry you can't go wrong here. Plentiful choices of proteins, vegetables, and sauces. Check out their to go option. Let the hostess know you're there to do a to go order. They'll send you to the bar for a "big" bowl. After cooking it's loaded into a to go container and you pay there at the bar... Good stuff. Unless you screw it up. Lol read more

Food was fresh and tasty, service was attentive and welcoming! It was our first time there and definitely not our last!

Yea!!!! Mongolian!!! Moved from CA last month....I have been missing my little grill from home, you guys fit the hole in my meal selection! Food is fresh and plentiful, service fast and consistent! So glad I found you! read more

Here right now, amazing service, nice employees. The food tastes amazing, always fresh tasting. My favorite place to go. read more

HuHot Mongolian Grill - Mongolian Near Me - West Des Moines, Iowa

Not a bad place for all you can eat magnolia grill. You fill your bowl with protein, vegetables, sauces, and off you go to have some chefs cook it up for you on a hot circular hot plate thingy. So overall it's nice because you can make things to your liking. Now the bad is their bowls are tiny. You can barely fit any protein and noodles not to mention vegetables. The bowl is like 16oz and you have food falling off and sauces spilling everywhere. The other bad is it's difficult to figure out what sauces to combine as following their instructions creates bland and boring food. So by the time you are done you have an okay dish you created by putting in God knows what sauces. Maybe if there was a chef asking how I want my food it would be nice as I could tell him what flavors I like. But do it yourself is just not that great. So overall I give it 3 stars. The quality of food and freshness of it is great. I just wish there was a better way to put it all together to make a composed dish that is not falling off your bowl. read more

HuHot Mongolian Grill - Cooking area. - Mongolian Near Me - West Des Moines, Iowa

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Very cool place. A lot of great options and flavors. One thing I really liked is their meat options were very cold almost to frozen. So you didn't have a lot of thawed out meat and drippings sitting there next to each other and getting on everything. The bowls seem small but you can put a lot in there and it comes to be a decent amount once it is on your plate. They have multiple sauce options to choose from and you can get a lot of scoops. We also ordered their pot stickers and instead of regular dumpling outside it was as if they had been fried which was nice and the sauce to dip those in was really good. Would definitely like to come back read more

This is the Original Place in WDM, always a great Mongolian Meal extravaganza...Our spot to get together with Co-workers is Here. The Place Still looks good and have added a few new directions...new sign to help people sauce their lives up and the sauces can definitely get interesting, spicy, and being bang boom for sure. Stir fry team was on their game today for sure to get the Friday lunch rush from wrapping around the grill. Veggies and Super sliced meats are what I'm after today...Tried the Turkey first and then the Pork Stapple with Cabbage, Bamboo shoots, Pinapple, and Bean Sprouts with ample amounts of Burn your Village BBQ sauce, Sesame Oil, and Ginger Juice makes my Day. This is a great place to visit with family and friends along with a Nice, Healthy, Scrumptious Meal. Get here or even the Ankeny Location isn't too bad Also...Yum. read more

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Nice little Mongolian grill. Good selections of meats from chicken and pork to beef. Lots of vegetables to add to your dish. Huge selection of flavors to mix and match for your food. Everything is cooked up on a giant wok which is entertaining. read more

Very tasty but too many choices on the sauces. I did love it when I went with what I like use. Great food and vegetable choices! Fresh and delicious! Love it and will go back when visiting West Des Moines, Iowa! Also wait staff was great and attentive! read more

Nothing special, but far from the worst. However, it pales in comparison to other chains (BD's is one) in its lack of choices. The only starch available is steamed white rice and the vegetables and meats are obviously frozen. Although most vegetables are easily identifiable, it would be nice if they were identified with signs. $11 for lunch (no soup or salad) on MLK day seemed a little steep as well. The benefit to Hu-Hot over some (such as Genghis Grill) is you are (as many have noted) offered unlimited portions; therefore if you make a lousy sauce combination, you can simply discard it and try again. read more

One of my favorite lunch spots. Great variety of ingredients and sauces, which allows you to create your own stir fry that is always piping hot fresh off the grill. I like how they now have zucchini "zoodles" when I'm trying to avoid excessive carbs. With that being said, the zoodles are hit and miss and sometimes are more like shredded zucchini instead of the ideal wider and longer spirals, which provide more of a consistency that resembles an actual noodle. Also, my only other issue is when the chefs spray water on people's creations. They should ask first, because some people might prefer a more crispy stir fry and don't want a soggy watered down plate. I do like how they offer a to-go option if you don't want to spend time eating in the restaurant. The bartenders offer better service than the dining room, in my opinion. read more

I'm not sure I'll be able to finish this review without stopping and going again. It's THAT good. Fresh veggies really make this incredible, but the sauces are what really raise the bar for me. There are so many combinations of meat, noodles, veggies, and sauces, that you could have a totally different taste than the previous plate you just inhaled. I love that this is ~somewhat~ healthy. The lunch price is much better than the dinner price, however, with dinner, you receive a soup or salad. If you haven't been here yet, you must go!! read more

HuHot Mongolian Grill - Mongolian Near Me - West Des Moines, Iowa

Update: So I ended up leaving my card there and went the next day to pick it up... and ate there again the very next day. It's obviously good enough to do that. The quality ingredients continue to stand out. If i were to make suggestions to management or really corporate, it would be to encourage/ change the cooking protocol and have less chopping up of the food and avoid overcooking. everything is pre cooked and i trust you. Let me enjoy the texture! Improved rating from 3 to 4 stars. It caters to individual tastes and the experience guarantees freshness. Love the concept but it's also one that's been addressed by competing Chinese buffets. Hence a customer base of less Asian food lovers and more Americans wanting familiar foods cooked hibachi style is what you'll see here. Came during a late Saturday afternoon and ordered what was considered the dinner option which was over $14 per person. Kinda expensive but comes with soup or salad and rice and the options of meats offer more high end choices, mussels and calimari in this case, which I fully took advantage of. I appreciated the server telling me she prefers the ranch over ginger salad dressing bc the ginger is so sweet. Thank you! Always watching my carbs and nothing worse than a server that won't make a recommendation. The salad was good. No iceberg lettuce, good spring greens with one slice of cucumber and a grape tomato. The hot and sour soup is not for everyone. Very tart (vinegary). My dining companion thought it too salty but I finished it. Liked the tart and mushrooms but the julienne bamboo shoots is heavy and no egg or other traditional Chinese restaurant hot and sour features. The bowls are small and the attempt at limiting serving size takes away from the experience. For instance, if I do hibachi elsewhere, I fill up on one trip. Here, the small serving sizes make you do multiple trips which is not conducive to time efficiency or consistency... for better or worse every trip is a new experience. Anyways, they don't seem to say anything if you use 2 bowls per one trip. Which is good. People are going to eat what they're going to eat and trying to make them do it in 2 or 3 trips is better customer experience than forcing them into 3 or 4 trips. Most people only do 1 trip and some do 2. Small percentages do more than that. The sauces don't have nutrition info. That would've been nice. As well as low sugar, gluten free or vegan options. The people doing the grilling are the best. Happy, proud and overall enjoyable. That's definitely something you dont see elsewhere. And consistency... they are tenured. Do tip them! I wonder if the wait staff has to tip them out. I do hope so. The water glasses are too small especially bc the wait staff could not keep them filled. If i were them, i would offer more e.g. i can get you soy sauce, hot sauce or other condiments... to better demonstrate their value or worth. Today was my best visit in regards to food. It wasn't overcooked! See picture. And Somewhat in response to other's comments, your stomach may be gassy after eating here. It is not food poisoning. Like I said, they usually cook the heck out of your food. And you'll see, everything is fresh, temperature controlled with fast turnover. So very unlikely food poisoning. Maybe the sauces or abundance of fiber heavy vegetables? Consistent, reliable and happy staff. Alcohol but not a full bar. read more

HuHot Mongolian Grill - Saturday dinner options - Mongolian Near Me - West Des Moines, Iowa

Poor food quality and poor service. We were traveling from out of town. The instructions were not explained by the waitress. Our kids ate appetizers instead of the bowl but we were charged for the bowls in addition. read more

Good food, decent priced, only issue currently is customers who don't use any PPE while in pandemic. Im sure I'll get hate for saying that.

Altho the staff doing their very best with the covid they're inability to enforce face masks shows. I feel sorry for these poor staff who are all covering they faces having to deal with all the people who refuse to wear one despite all the signs posted. Some customers don't care about others heath... But, the food was good and the staff was informative and friendly. read more

HuHot Mongolian Grill - Left overs.... Tastes great.... I mean I guess I should pat myself on the back since I technically made it - Mongolian Near Me - West Des Moines, Iowa

Great place. Always good. Have been there a lot! Service is always awesome. The food is always great. It's like a buffet, all you can eat around $14. Lunch is cheaper. read more

Food is great but management needs to learn customer service. Manager was very rude and not helpful when a problem arose. Long story short I had to breastfeed standing up. read more

I haven't been here in a few years, but my daughter had asked that we try it, so I obliged. Everything is exactly the same except it's a lot dirtier than I remember. We arrived as a pair at 6:05 and were quoted 25 minutes. At 6:47 we were seated after I pointed out a few empty tables with checks laying on them. The table was wiped down with a cloth that had been lying on the floor by the hostess stand. Everything felt greasy at our table. We sat for quite some time before getting our drink order placed. When we went through the assembly line almost every ingredient was disgustingly mixed with those around it. The sauce area was just covered in oils. While we waited in line my daughter looked at me and said "Dad, can we go? This place is gross." I was relieved. I dropped $40 on our table and we left. read more

The concept is pretty cool but the food is mediocre. The meat is obviously not fresh (you can see it frozen). It had a good variety of sauces and veggies, but again nothing out of this world. read more

Very good food. You make your own and the unlimited makes it so fun to try different combinations. Big variety of veggies, meats, sauces, etc read more

The worst!! Don't ever go here. They have nothing to offer more than cheap frozen food! Tasteless. The restaurant inside looks like an abandoned house. Never gain!!!!! read more

This is my go to Huhot location always good service and food quality is good! I always get a plate of the crap Rangoon's

I haven't been back to DSM in many years but have always loved this place! I was skeptical of a buffet style restaurant in the current pandemic situation and statistical chance that people there would not be vaccinated. Unfortunately, almost no customers wore masks or used the provided gloves. The staff however, even with being noticeably short staffed, did an amazing job with taking appropriate precautions. They were impressive with dealing with what was out of their control. Customers, you clearly didn't even read the directions. You failed the assignment. read more

Love the food, but Jeez the place is disgusting. All the way down to my glass and my silverware.

The server was great. The establishment on the other hand has really disappointed me. I have been going here on Tuesdays for years because the kids eat free. I was informed by the manager that this location no longer participated in the promotion and they were unable to remove the charge from my bill. If they aren't going to participate in a national promotion anymore they should put signage on the door or front desk letting people know they no longer participating in the promotion. At the very least they should have refunded me and said in the future the kids are not free. But nope. All I got was to read the fine print. I looked for the fine print everywhere and it was nowhere to be found. I hope they stop falsely advertising a promotion to get customers and then claiming that they don't have to honor it. read more

I stumbled across here late night on a road trip. They were closing soon and the staff all kindly welcomed us in. The food was perfect. Allergy friendly! We're leaving sad that we don't have this back home! read more

Nice relaxing casual environment, love the buffet, and crab rangoon. The prices are kinda of high though. A meal for 3 with drinks and appetizers runs $70-80 total. They do have a rewards clubs but we really can't afford to go often enough to make it worth it. read more

We ordered to go from the website for the first time and was very unhappy with the meal so we decided to call and let them know. The staff was so incredible and understanding! They definitely fixed our complaint and turned it into a great experience. We really appreciate the good customer service!! The gentleman at the front desk who we spoke to on the phone was so kind!! read more

I think my food was not cooked all the way tonight. I'm having the worst stomach ache.