I have been ripped off before in California and in Baja so this is just that, a situation where I got ripped off. This is one of the most blatant however. I dropped off a couch for reupholstery and a chair for just some minor reinforcement along the bottom. The agreement was two week turnaround and I paid him $250 up front which was way more than I should have but I was being generous. Hugo's was recommended by someone so I trusted this was a professional business. After a month went by and multiple calls to Hugo's I decided to stop by and found that my furniture was literally soaked to the frame wood with water (left in the rain), totally damaged wood delaminated and ruined paint, and nothing had been done on them despite Hugo's lying for weeks that they were "working" on the furniture. The lies were continuous, the furniture was destroyed, and they never paid me my money back. I have never been lied to so many times by one business before. Go to them at your own risk. See the pics below. The before and after pics. Despite what Hugo's will tell you or me or anyone, the photos do not lie. read more