Hugo Boss

I don't usually write reviews, but this one is long overdue. Therapy Stores on Valencia Street is,…read morewithout question, one of the most special places in San Francisco. It's more than just a boutique... it's a warm, welcoming little pocket of joy in the middle of the Mission. One of the reasons I keep coming back (beyond the incredible gift selection and stylish, inclusive clothing) is because of the owner. She's owned this family-run business for over twenty years, and you can feel the love and intention behind everything in the store. She's one of the kindest, most humble people I've ever met, and every interaction with her reminds me why supporting small businesses matters so much. What really blows me away is that she always remembers me. Every time I walk in whether it's been a month or six she greets me by name and asks about my family. She remembers the little things: that my best friend I normally shop with here got engaged, that my dad fell ill last year, even what kinds of gifts I usually gravitate toward. It's such a rare and genuine connection, and it makes shopping there feel personal in a way that big stores could never replicate. Beyond the amazing people, the store itself is beautifully curated. You can find gifts for everyone !! From toddlers to grandparents, quirky coworkers to stylish best friends. Every item feels handpicked, and the range is both thoughtful and playful: hilarious greeting cards, cozy home goods, funky socks, beautiful clothes in all sizes, and unique accessories you won't find anywhere else. It's also incredibly inclusive and community-minded, with products that celebrate all identities, orientations, and body types. In a city that sometimes feels like it's losing its soul to chain stores and tech monotony, Therapy on Valencia is a refreshing reminder of what small business can and should be. A place with character. A place with heart. A place that feels like home.

They have a rude no drinks allowed policy, forcing people to leave them by the front of the store…read more As if a covered drink with a top on it is going to somehow spill on merchandise... perhaps its a hint that I should take my business elsewhere

Glasses for screens

NSFW

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Cheeky coasters

Button Down

4.3(64 reviews)

2.4 mi•Presidio Heights

•$$$$

46 years in business

Locally owned & operated

Modern Luxury Magazine recently named Button Down the Best Boutique for Men's Clothing, and after…read morevisiting, I understand why. A careful walk through the store reminded me of the legendary Wilkes Bashford on Sutter Street, back in the 1980s. Like the original Wilkes, Button Down offers beautiful Italian and European styles, along with famous brands and their own private label. They also carry luxurious accessories for men and women. Greg, who had also worked at Wilkes in its heyday, helped me put together an entire ensemble. It was like a trip back in time, with the same quality, personal attention and service that is nearly impossible to find anymore. Button Down is located on Sacramento Street in Presidio Heights, and it is well worth the visit.

Great selection of mid-tier Italian brands at this cozy little shop! I absolutely loved the colors…read morethat they put together for their spring/summer collection. Will be back in fall to check out the men's fall/winter collections which are generally more suited to my personal palette preferences. I bought a fun pair of houndstooth patterned socks with a HOT PINK toe! Highly recommend swinging on by and seeing if there's anything that suits your fancy.

Men's shirts

Men's Outerwear

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Women's Tops

Wild Feather

4.7(42 reviews)

1.7 mi•Lower Haight

Everything is this boutique is quality unique and fun designs. What brought me in was wanting a…read moreclassic Tamo coat of my own https://tamodesign.com/collections/coats All of tamo's curated selections and accessories are WANT to buy now. Fascinators, blingy purses and wild outrageous clothes. Delightful stuff and gift ideas.

A friend and I came here and he got gold lamé and I got some great shades. They have a great…read moreassortment of unique items that you never find anywhere else. #shoplocal

Rocking this jacket

Wild Feather

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Ruru Boutique

4.5(2 reviews)

2.7 mi•The Haight

Wow, finally a Sanrio in the Haight/Ashbury. Been waiting forever. Thought it was another women…read moreboutique store but they added a section for Sanrio products. Not bad.

I finally had the chance to stop by here today. What attracted me the most was all of the hello…read morekitty merchandise looking at me through the doorway! Anyways this is a cute boutique. While the boutique has an emphasis on Hello Kitty products (including clothes, undies, and the usual store you'd see at a Sanrio store), they also carry a variety of young women's clothing. I saw alot of tops that I thought were very cute as well as some nice dresses. I wasn't too familar with many of the clothing brands but I imagine its similar to the brands sold at other Haight St stores like XGeneration. The prices are also not too pricey. I also got to chat briefly with Sarah (who Im assuming is the owner) who is very cute and friendly! We we talking about Hello Kitty most of the time but she definitely has love for her boutique. While leaving the store I also noticed that they carry a small collection of Harajuku lovers up at the register. I will definitely make Ruru one of my regular boutiques I visit when I visit Haight St in the near future.

Gravel & Gold

4.6(40 reviews)

2.0 mi•Mission

The store was pretty cool very cute. Has a lot of very interesting gift items if you're coming to…read moreSan Francisco and you visit the Embarcadero this would be a great place to visit because they have so many cool little things that you can buy the service. I didn't see much service here at all there was nobody walking around to attend any of the guests that come into the store, but their items are very cool and variable which I really enjoyed very artsy. I wish I bought their hats that they have but I made the unfortunate decision not to I promise to come back and buy their custom hats.

Very nice service. I went to buy an item and on that one day it was 30% to my surprise. People were…read morevery nice. it wasn't an advertised sale and it was worth $80.

Opening night

Treasures!

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Gravel and Gold shop interior

Oak + Fort

2.2(29 reviews)

1.2 mi•Hayes Valley

I could give 0 star if I can't! I bought the skort online and found it defective and unclean when I…read morereceived the product! The client experience team even pretended that they didn't see the big stain and the dusts from my pics! I literally just received it and contacted them right away! Can't believe I paid usd$66 included shipping fee for a defective and probably used product and the seller refused to even let me return with no charge. Worst online shopping experience ever!! Avoid this shop!

I overheard one of the employees, someone who claims that "they're the store manager", I think…read moretheir name is Olivie? make an extremely racist comment about a specific group of people and how they "smell." Completely unacceptable. She was also incredibly pushy, pressuring me into buying something and making the whole experience very uncomfortable. Do not shop here if you're against racism, overpriced fast fashion, or being harassed while trying to shop. This store is not worth your money or your values.

0.3 mi•Union Square, Financial District

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Zara

3.0(483 reviews)

When every I need a few items to update the next season. Zara has it all. You can mix and match…read moreto create so many different looks. The associates are so friendly and helpful. Great service and prices when ont on sale. Very large selection of items to choose from. A must stop in.

We stopped into this store because mom wanted to see it. Anyway, I've never set foot in a Zara…read morebefore today, and let's just say that it is unlikely that I would ever return to this Zara or any other one. This is a large multi-level store, and maybe at times it provides a pleasant shopping experience, but today was not it. I hardly saw any employees working & I did not interact with anyone. It seems like there is an end-of-season sale going on or something because the store was a total and complete mess. Many items were 70% off, but there were slim pickings for sure. Clothes and shoes were strewn all over the place and there was very little rhyme or reason for the way items were displayed or organized. Full priced items were set out in the midst of the sale stuff and it was just chaos and mayhem galore. I found a skirt that I liked, but I was so grossed out by the fitting room with clothes everywhere and the disarray in the store that we just bounced and got the heck out of there. Yikes! Do better for your customers, Zara!!

0.1 mi•Union Square, SoMa

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Aritzia

3.2(200 reviews)

PROS: The sales staff have been very kind and helpful every time I've approached them. It's nice to…read morehave a reliable trendy luxury retailer downtown that isn't CRAZY expensive (ahem....Bloomingdales and Neiman Marcus...). They have a great selection of quality versions of on-trend items. I've purchased several TNA-brand athleisure items and was very impressed by how warm, comfy and durable they remain over time. CONS: Reading all the negative reviews about certain customers being ignored by staff- now I wonder whether the excellent customer service I receive is not the norm but rather due to my "look". I also wouldn't recommend purchasing their premium knitwear as it's very soft but pills badly for a $100+ sweater. AND THE BIGGEST CON is Aritzia's limited return policy of only offering store credit for returns after 10 days. Aritzia is one of the only luxury retailers with SUCH an inflexible return policy. This absurd policy has discouraged me from buying pricier items. And I'm not the only one because I constantly hear people complaining about how dumb only giving people 10-days to return $200 jeans is!

I order online all the time, and packaging can really be hit or miss depending on who's packing it…read more That said, I was truly impressed with how my order arrived. I initially ordered the gray sweatfleece set (top and bottom), and the packaging was beautiful, neat, and thoughtful. I had to return it because it was too big, but when I reordered, the second package was just as nicely done. Five stars for consistency and care. As for the sweatfleece itself, I love it. The material is thick, warm, and absolutely worth the price. It feels well made and durable, and I can already tell this is something I'll be wearing for years. I know quality when I see it, and this definitely delivers.

SPREADD THE WORDS!!! :)

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Siren Boutique

4.3(40 reviews)

4.7 mi•West Portal

Sorry for the long review…read more Been living in the sunset district for 3 years. After Nordstrom closed, I found myself shopping at a local boutique in the sunset, routinely. I found a couple of items I can't wait to wear. the pajama sets they have are top quality. They are very similar to the sets I've found in high end bed/linen company's in town.I've also purchased a cute top that gets me many compliments and a leather purse that transforms into a backpack. They have many items including jewelry and beach items. I'm telling you, come and find your next item you can't live without.

Cutest shop with a ton of stock and everything is cute and reasonably priced but well made. Lots of…read morelocal stuff that isn't specifically a souvenir but can be a gift for people visiting. Love their jewelry selection. Lots of hand made things.

Perfect for gifting.

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Great jewelry.

Ambiance -San Francisco

3.6(117 reviews)

3.6 mi•Inner Sunset

I've been shopping at Ambiance for some time now and love every piece I've bought from there. I…read moreswitch between the Marina and Sunset shop and have noted the great service at both of them. Most recently, Dani (sp?) helped me with a return -- she was an absolute gem. I found her to be super patient and helpful, which led me to write this review. She didn't rush through the transaction just to get it done, but rather she talked to me throughout it making it a pretty positive experience. I also recently attended the "Queen" party here and I had a blast. My friend who had never been to Ambiance had a great time as well - I loved that they had the mini-massages, charcuterie and champagne for us! Honestly a 10/10 experience.

HORRIBLE EXPERIENCE !!! I came to the city to the museum, saw the store and decided to stop in…read moreremembering my years in SF and how this store had so many unique things. I found a candle that proceeds go to a food organization and I was sold. However, attempting to pay for it, both sales ppl ignored me, they helped the 2 white customers next to me engaging in customer service, but not me. The sales associates, white themselves never acknowledged me. Went to pay didn't even say anything. The other sales person came over trying to hand over a sales to her to ring out and try to bypass me who I was in line to pay. She saw me, twice, bc I had said excuse me to her to let her know I was ready to pay. BIGGEST MISTAKE TO COME IN.

Ambiance boutique has nice apparel & accessories 12/21/23

Nice ensembles 12/21/23 Winter Walk

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Holiday attire 12/21/23 - Winter Walk

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William V.

12 years ago

This Boss store has a really elegant interior and a helpful staff. I worked with a nice guy named Ben who was super patient with me. Every single item in here is tempting - which is a good thing, but also a bad thing in the sense that you don't know where the heck to start! That's where a good stylist comes into play. After filtering a lot of options with Ben for the look I wanted, I narrowed it down to one particular jacket, but wasn't comfortable with the fit overall. Ben offered to order over a jacket in a more suitable size from another store, "and call me when it comes in." Sure enough a week later he called - I LOVED IT! It still required some hemming, but was well worth the wait. TL;DR: Latest and greatest from Hugo Boss, with service to match. read more

Steven G.

16 years ago

My wife loves when I wear the Hugo Boss cologne, I always get it at this one. This place is put together very nice and the people working there are very helpful and friendly. Some of the prices are a little steep but it is very good quality clothing. read more

Jeff R.

Elite 8

130

254

19 years ago

I love Hugo Boss the best shoes too great shirts. If you like too like like a movie star this is a good place too start. I'm going today :) read more

Teddy G.

11 years ago

Terrific store with out of this world personnel. I was treated like a king!

Zeping L.

8 years ago

Got the first suit from Hugo, so beauty. Thanks Terry for helping me.

Hugo Boss - menscloth - Updated October 2026

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Todd Snyder

3.4

Had a fantastic shopping experience here earlier this week with Stephanie and the rest of the team…read more I had a free day to wander around San Francisco and happened to stumble upon Todd Snyder across the street from where I parked. I spent a few minutes browsing before chatting with the staff, who asked thoughtful questions about my style and what I was looking for. That conversation naturally led to trying on several pieces before ultimately walking out with a knit polo. The clothes definitely aren't cheap, but every piece I tried on felt exceptionally well made and thoughtfully designed with unique colors. Throughout the entire visit, I never felt rushed or pressured to buy anything, even as the store became busier. The level of attentiveness and professionalism was akin to a suit fitting in the sense where it was personalized, relaxed, and genuinely enjoyable. Thank you again to the staff. It was a great introduction to the brand, and I'll absolutely be stopping by again the next time I'm in San Francisco.

I really love Todd Snyder clothes, and the brand in general, but this location isn't it. The staff…read morewas honestly so friendly, but they didn't have much selection, and didn't have multiple shirts in large. The wait for a dressing room was maybe... 15 minutes. Maybe don't go on a weekend if at all possible.

rag & bone

3.2

(31 reviews)

This store: 1 star Corporate: 5 stars…read more I bought a pair of their jeans from Bloomingdale's and they developed a small hole. I thought it wouldn't be a big deal at all to take them into the store for repair since Bloomingdale's closed. The guy who waited on me with complete disdain told me that he couldn't get them repaired because they were "too old" after I handed him a copy of my receipt. I said that I had reviewed their website and there was no time limit. The jeans were about 2.5 years old. He refused to take them and said I'd have to contact corporate for assistance because those were the "guidelines received from corporate." Honestly, how big of a deal is it to repair a hole that is the size of a dime? These jeans are not cheap. He was just being obstinate. I did contact corporate, send them photos as per their request, and they promptly gave me a store credit equaling the price I paid. I sent the jeans back to them. I wasted so much time and effort trying to get the store to assist me. Never again. My brand new jeans arrived from corporate and they are perfect.

My friend and I were doing a little shopping on Fillmore on Monday and decided to stop into Rag &…read moreBone. I've always liked their style--it's so similar with a lot of the other shops in Pacific Heights, but Monday was really disappointing. The moment we walked in, a salesperson immediately asked if we were looking for something specific. Fair enough, but then he proceeded to shadow us through the store, commenting on nearly everything we glanced at--"Oh, the Miramar collection is to die for," and so on. It felt less like helpful attention and more like being watched. As we were about to leave, yet another salesperson asked if we needed anything. There were about five employees in this relatively small space on a quiet Monday, and the overly intense presence honestly made us uncomfortable. It felt like overkill. We left without buying or trying on anything, and to be honest, I'd rather shop online than deal with that kind of pressure again.

Levi’s Store

3.6

(185 reviews)

Great denim store, very helpful and friendly employees. Join their Red Tab loyalty program for…read morerewards you can use online and in store. I was surprised they provide in store tailoring for all denim -- it doesn't matter where it was purchased. It doesn't even have to be Levi's denim! See the attached photos for list of services and prices.

Honestly I had a great experience here this morning. Everyone that was working at the time were so…read morenice and helpful. They had a full stock in every size of Jean which is what I went in for and I was not expecting to find my size in the jeans I wanted but I did! I would have bought like 5 pairs but I'll have to wait for next pay day.

Faherty San Francisco

3.6

(8 reviews)

Five stars for the store window display K9 marketing director (video included!). Paws down the best…read morecustomer attraction and retention strategy in Hayes Valley!

The staff is extremely incompetent and the clothes are very poor quality for the price. Stay away…read morefrom the Faherty brand; it is a sustainability marketing ploy for selling cheap quality clothes with horrible customer service both in store and online.

ANINE BING

3.9

DO NOT SHOP ONLINE!!! False advertising of FREE RETURNS and GASLIGHTING by customer service aka…read more"concierge"! They included a letter stating free returns with my order and their website automated chat also stated that returns are free, but when I contacted customer service they said that was last year's policy and refused to honor. This is what the "concierge" wrote to me when I sent them a photo of the letter included with my order. "To clarify, the free return mentioned applies when you choose an exchange option. For returns processed as a refund to the original payment method, an $8 return fee is deducted, in line with our current returns policy. We understand how the wording may have caused confusion, and we truly appreciate you bringing this to our attention." Thanks for victim blaming and calling it my confusion, but free return is what the letter states. This is what their website AI agent states.. "US domestic customers: Use this portal to initiate a return and receive a free USPS label: https://aninebing.myshopify.com/apps/returns https://aninebing.myshopify.com/apps/returns. Simply click "Drop off at Post Office". Free returns and exchanges are offered for full-price purchases within 14 days of receiving your order, provided the merchandise is unworn and unwashed. " Even after emailing back and forth 5-6 times, the concierge wouldn't honor their advertised free return. Never again Anine Bing!!!

Service is snooty here, the young girl today you can tell her demeanor is full of crap. I'll buy my…read moresweatshirt online, same price from them and no glaring eyes!

AETHER Apparel

4.2

(23 reviews)

If you got dollars they got coats. Now it's not the most expensive coat shot in the city by…read morefar...but it's not cheap here. I was looking for motorcycle gear which they have a strong selection of in textile and one leather jacket. Here's the thing: this stuff is high quality no doubt but the armor in Moto gear is this kinda non-newtonian solid. So its flexly until impact where it hardens to a shell then relaxes post impact. I don't know how to explain what kinda space polymer that is but it beats hard shelled armor hands down. Plus the coats look normal so you won't look like a storm trooper walking into that fancy spot for dinner. Solid yo. Couple that with friendly staff and its a win win even if it costs a few more Benjamins.

Such a cool place to check out. Great location and vibes. We spoke with Jordan and he was so…read morewonderful and informative. I tried on a couple things and loved the designs, I just gotta source my sizes. If you are in the area, I highly advise stopping in either before or after a couple drinks at one of the many bars surrounding this location. Also, shout out to Jordan for helping us navigate which drinking establishments to visit in the city. He really made the experience so much more.

Alys Grace

4.6

So many fun and unique pieces in here! customer service is always spot on and the experience…read moreenjoyable.

Love the selection of designers! They always have something I want to buy. Also, very helpful and…read moreknowledgeable service!

Ruti

3.6

(16 reviews)

•$$$$

Amazing service at Ruti on Fillmore st in SF. Unique, modern styles. Natalia was warm and…read moreattentive. I left thrilled--definitely coming back.

Ruti is an amazing store. The clothing is beautifully made. The fabrics are soft and…read moreexceptionally good quality. This was my first time shopping there. I've never heard of Ruti before and now it's my "go to" the store. Angelica helped me and she was kind, friendly and professional- the perfect sales person. You knew she was there if you needed any help at all, but she was never pushy. I bought two dresses and a skirt. Along with being well-made, the pieces are timeless. I know I will use them and love them, for a very long time. Two days after I purchased my clothing, one of the dresses went on sale. I called the store and talked to Natalia. Again, another great sales person. She was so efficient. On the phone, she returned the dress, charged me for the same dress at the sale price and gave me an instant credit for the difference. Amazing. If I could, I would give the store, the clothing and the sales people a 10 star rating.

Maison Margiela

4.0

(27 reviews)

The Maison Margiela brand in my opinion has always been synonymous with decent service but this…read moreparticular location felt short of that expectation. Before being let into the store, a gentleman with chunky Tom Ford glasses told us we had to wait to be let in. There was at least 4 client advisors on staff and the store was near empty-- I didn't quite understand this delay. Upon being let in, a curt and cold woman named (Milan, mirage, iman?) with a tight bun, and brown flats let us into the store. She immediately looked my friend and I up and down, assessing whether or not she was willing to service us. She decided we were not worth her time, and passed us off to the gentleman in the tom ford glasses. He was nice enough, and very enthusiastic, though I hesitated to make a purchase from him for two reasons. He didn't seem to understand his product well, in this case their new fragrances, nor did he take the opportunity to engage the friend I was traveling with. I think in retail, especially luxury retail engaging the entire party, allowing for the customer to volley with you, and having adequate knowledge about your product is key to making a sale. I appreciate his kindness, however this key detail didn't make me feel confident in making a purchase. Additionally his colleague greatly soured the experience and certainly should be moved away from a client facing role, if her immediate instinct is to judge.

Honestly I am very disappointed in this store. This was my first and now last time coming to this…read moreMargiela. First, the security guard wouldn't let us in and made us wait outside in the hot sun for 45 minutes with nowhere to sit. When we were finally allowed inside, no salesperson helped us, we were just expected to stand and wait for another 45 minutes. I came in knowing exactly what I wanted, but they didn't have it in stock. When I asked a male salesperson about ordering it online, he just glared at me and said something like "Well, you shouldn't do that because you can't prove anything is authentic." Which makes sense from a salesperson's POV, they want to make the same from their company, but being totally rude and completely Disregarding my point and giving me no alternatives felt unnessecary and impolite. Meanwhile, another customer was trying on countless pairs of the same shoe in different colors, leaving them scattered all over the floor, and no one seemed to be managing the situation. Despite having several employees and a security guard, the store was completely disorganized. At one point, customers couldn't even leave because the security guard had disappeared, and the only saleswoman available downstairs was too busy helping the other customer. Not only did we have to wait to get IN, but we had to wait to get OUT Overall, the store was chaotic, unhelpful, and unprofessional. I will definitely not be returning.

Polo Ralph Lauren

3.4