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    Hughes Net Satellite

    1.0 (9 reviews)
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    Spectrum - Inside

    Spectrum

    (232 reviews)

    So Long Spectrum. Originally Time Warner Cable. After literally decades of increasingly bizarre…read moreprice increases based on untenable " bundle pricing" there is finally an option to this former monopoly. After switching to the new kid in town,I took my old equipment to drop off and cancel. They relentlessly kept offering lower and lower monthly pricing each time I said no. Finally they offered a lifetime set price at 1/2 what I was paying. The offer included an increase in speed higher than the new guy and beating the price. So, I capitulated( briefly) taking the new equipment home. Turns out the entire drama would take more effort than it's worth and I told the rep," you should have offered this a year ago instead of an unannounced 30% price increase" Feels good to get rid of these guys

    Worst servicing ever. We just needed to return our internet equipment an it took us almost 2 hours!…read moreThere were clearly others who were there to do that as well. Part of the issue is that they keep reservations am their walk in sign in sheet separate and don't tell people it's easier to reserve online as they prioritized people that reserved. We were the top of their list for 30 minutes and when I asked someone when that had reserved and just got serviced by an attendant, he said they reserved an hour beforehand... By the time we got up there, it took less than a minute for them to take our equipment back and then said we have to cancel the service ourselves which is why we came in to do in person. Absolutely unorganized, chaotic, and poorly managed. I will say, I've had better luck with coming in late in the evening on a weekday before, so maybe that's the way to go.

    Frontier Internet

    Frontier Internet

    (27 reviews)

    We were originally with Verizon FIOS until Frontier took over. It's been a hassle dealing with…read moreFrontier. Their online platform has bug after bug and it's a wonder they even know about it until we actually report it. Why are we doing the job that their test engineers should've caught? This is assuming they have a testing plan in place of course. Customer service lacks.. customer service. Being with VzW FIOS for 20+ years doesn't garner any loyalty. They have us paying twice as much for fraction of the internet speed a new customer pays for. How is that for customer loyalty. And the few times I've reported issues, they cannot resolve. I've had to take things into my own hands and do their job for them at times. It's frustrating and takes me away from my family time. Do better. It's a small thing to ask.

    The representative for Frontier Communications says I can ONLY cancel my service at the end of my…read morebilling cycle. The billing cycle ends May 10th , today is the 29th. She said they don't give refunds. she asked for a Customer service identification. I asked should I have it... long pause... I'm sending it via the postal service. you should receive it within 3 to 5 business days. Once you receive it you can give us a call so we can cancel your service.(MUTE POINT) DUH... I questioned her again, she said I already told you that. Also, almost every communication and notification is via email even my payment. MY PAYMENT HAS NEVER BEEN REJECTED!!! WHY CAN'T MY SERVICE CANCELLATION BE AS EASILY CANCELLED AS IT WAS TO START? I'M REQUESTING A REASONABLE RESOLUTION FROM FRONTIER. The service i'm REQUESTING is to terminate my service RESONABLE. My monthly payment is $99.99 for just internet!

    Hughes Net Satellite - televisionserviceproviders - Updated May 2026

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