Employ more compassionate "coaches" who actually enjoy children...dont traumatize children or…read moreparents. UPDATE: The manager worked through the incident with my granddaughter and seems to have the kids success and experiences as the priority.. so I changed my rating to a 4 in hopes that my granddaughter will be successful there.

My 2-year-old daughter previously took swim lessons at Goldfish and LOVED her experience there. We…read moregot a gift card from a friend to Aqua Tots and decided to give it a shot. We took one class here and it completely traumatized her. It was not explained to us that Aqua Tots uses a "pro submersion" technique. On her first class, a stranger held her under water for 5 seconds. She screamed and cried. (Wouldn't you if a stranger held you under water?!) She told us for days that she didn't want to swim anymore. We returned to Goldfish and, after 3 weeks of warming up to it, she is back to loving the water (and goes under of her own free will.) She still tells us to this day that she doesn't want to see the "mean" teachers at Aqua Tots again. We reached out to Aqua Tots to see if this is their normal practice. They explained that it is. That's fine- we obviously do better with the teaching methods used at Goldfish. BUT they refused to issue a refund for the remaining months that I had pre-paid as all sales are final. Lesson learned: DO not pre-pay in advance until you give it a try. And (in my opinion) go to Goldfish instead.

This is a great place for kids to learn how to swim. They use a building block approach to making…read morekids feel at ease and to gain confidence. Very nice and clean facility. Indoor pools are heated. Plenty of parking and place for parents (and grandparents) to sit while the kids swim. Don't forget dollar bills for the $1 vending machine. Next door is a very well stocked swim store in case you forget something.

I can't say enough good things about Quest! Especially Coach Kelly.. My son refused to put his head…read moreunderwater for MONTHS while doing lessons at another place. She had him diving under in 2 lessons. I am blown away with her patience, consistency and skill. She also makes it fun for my boys. Their favorite day of the week is Tuesdays because it is swim night. She has given my boys so much confidence, in the water and outside the water because they know they can conquer something difficult that they were once scared of. Highly recommend!

Those outside the sport of swimming may have never given thought to what became of the Myrtha Pool…read moreused in the 2008 Olympic Swimming Trials in Omaha NE. This is a pool that garnered 9 world records just a head of the Bejing Olympics, where Michael Phelps got his historic 8 gold medals. Those outside the sport possibly never gave a thought that a pool could even be disassembled, trucked across the country and put back together again for competition. Let me assure you that community leaders in the Richmond area had a plan for this historic tub. A plan that would end up having an incredible price tag of 22 million. This facility would host world class swimming competitions and bring awareness to water safety in the Greater Richmond area. The pool's physical location would be in Chesterfield Co. in Ukrops Park. The naming rights would go to Collegiate School, a private school in Richmond acquired major funding for the venture. However, it is the Ukrop family who provided the major funding, and land that the CSAC would eventually set on to make this all a reality. The USA club team Poseidon Swimming host meets and practices out of the aquatic center. Poseidon with it's significant fund raising was considered serious player in making this dream come true for not only for Richmond, but for Virginia. The plan that had been agonized over a four year time frame became a reality March 13, 2012. This spectacular swimming facility boost an eight lane 50 meter pool which is the olympic trials structure. Not to be left out an 8 lane 25 yd warm up/cool down pool for competition and a warm therapy pool. Spectators are not left out in the 7,000 sq ft mezzanine that can hold up to 700 fans. Parking is plentiful all around the building. Even new exit ramps off the highway were installed to make it easy to access the CSAC. This aquatic facility is a shining example of a dream one community had to bring not only world class competition to Virginia, but also the awareness and importance of water safety. The presence and prestige of a pool of this stature is a tremendous economic boom for the Richmond area too. The GRAP Greater Richmond Aquatic Partnership manages the pool. Memberships are available to those in the community. Check out the pics of construction of this awesome pool at: http://www.poseidonswimming.com/SubTabGeneric.jsp?team=vsps&_stabid_=44645 If you are ever in this area and want to pop in to check it out a special tour can be provided, however calling ahead would be a recommended.

They allow children to drown in their facility. Never trust them with your children. If you value…read moretheir life, chose another swim facility.

fantastic program!! my daughter loved the instructors & learned so much. definitely a must for…read morechildren interested in swimming

Ive been bringing my toddler here since before he could walk…read more We have just moved up from the parent and me classes to the swim with the instructor class and these people are literal angels. How they got my nervous, crying toddler to calm down and smile and swim in such a short amount of time should be studied. Some people are born to work with kids, and that's everyone we've met at Goldfish. They offer a free trial class. Definitely check it out if you want to have your child learn to enjoy swimming. Note: this is not ISR swimming. They do not just toss your kid into the pool and see what happens. A lot more acclamation to water vs immediate immersion..

This club is top notch with 2 full size pools and a nice pool for small young children. There are…read moreseveral tennis courts and there is snack bar and an outside area with tables and rooftop to eat there. The upper pool has an area for adult swim and a diving board for everyone to use at deep end. The other pool is open and has a slide. If looking to join please get in touch and am sure you will be happy you did. The manager and her staff did an outstanding job in 2020 dealing with Covid 19.

We have been members for several years. This is a great pool for families as well as couples or…read moresingles. Snacks and drinks can be brought in via coolers. There are multiple pools that support babies, children, mixed use, and adult only. It is always clean and well tended by lifeguards. There is a snack bar and free ice water to keep you cool!! Lots of fun events on holidays. Very family/couple friendly!

We loved our experience with Coach Fennec at our neighborhood pool. Coach was beyond encouraging…read moreand helped my kids feel confident in the water in just a few lessons!

Got a great swimming instructor---a little pricy since we're going through a middle man, but saw…read moregreat results for my daughter.

I decided to leave my gym because their spin bikes were broken and never serviced, the floors in…read morethe group exercise room were never swept, and they allowed the kids to sit and watch movies while in the kids' club. I am so happy that I joined American Family instead. I like group fitness classes because I am too lazy to push myself on my own. I need to know that I have to stay for an entire hour and have someone there to motivate and push me. American Family's class schedule is amazing. You simply can't use the excuse that the class you want isn't offered enough or isn't at a convenient time. Their classes run all morning/afternoon/evening. Their equipment is well-maintained. I love that every fourth Saturday, they do a Parents' Night Out from 6-11 p.m. You can drop off your child and they feed them dinner, engage them in activities and show a movie at the end of the night. I am so impressed by their kids' area. While I'm exercising, my child is doing yoga, or playing on scooters, or swimming in the pool (with supervision). I am so glad I joined this gym.

1 star for the staff,specifically Sasha. 5 stars for the other members,and facilities. The place is…read moreamazing the facilities have everything you need and it's incredibly clean. However, the staff there is absolutely horrendous. However, the nicest person in the world works there and her name is Ginger. Honestly, she is a genuine saint and the sweetest person you will ever meet. Ginger should be taking that place over as the head manager, I bet that place would be the best gym in the state. the way she treats everyone and is always on top of everything like the head manager should be. everyone else there is as mean and two-faced and rude as can be my had an accident in the pool and we had just become members that week after that we were never treated the same again by anyone except Ginger if you have children don't go here because they will ostracize you and make you want to leave every single time you bring your children there if you don't drop them off in the kids zone. Maybe American family should read their reviews here and their memberships would go up if they listen to their our membership was canceled after 27 days because my wife was texting me while our two toddlers were in the pool with our and they said that we were not watching our children, even though we were both sitting on the edge of the pool with our feet in the water while 15 year-old was in the one and a half foot side playing with our kids. They have three nice staff members out of maybe 20 that's it. The elderly man at the front desk is as nice as can be and the young blonde haired was very nice & helpful as well. all the other kids,especially the curly haired guy with freckles are rude inconsiderate & snotty, because they are aware my family and I live in our 2 cars. Since day one after my 2 year old son had an accident in the pool,they've treated us different.

Staff is super friendly!! Always attentive and welcome me aloud and say goodbye regardless if I…read morehave headphones in or not!! Locker rooms are always clean and on multiple occasions I have gone in and someone is in the process of cleaning. You get what you pay for. It's never too crowded, plenty of equipment, and they just added new equipment this week! However, if you're not a gym rat or don't need fancy equipment, I would opt for a cheaper membership somewhere else! Also, this location is NOT 24/7 hours and they close earlier on the weekends!!!

Many new classes, enthusiastic instructors and excellent equipment. The staff is always cleaning. A…read moregreat club!