Ive been bringing my toddler here since before he could walk…read more We have just moved up from the parent and me classes to the swim with the instructor class and these people are literal angels. How they got my nervous, crying toddler to calm down and smile and swim in such a short amount of time should be studied. Some people are born to work with kids, and that's everyone we've met at Goldfish. They offer a free trial class. Definitely check it out if you want to have your child learn to enjoy swimming. Note: this is not ISR swimming. They do not just toss your kid into the pool and see what happens. A lot more acclamation to water vs immediate immersion..

fantastic program!! my daughter loved the instructors & learned so much. definitely a must for…read morechildren interested in swimming

We loved our experience with Coach Fennec at our neighborhood pool. Coach was beyond encouraging…read moreand helped my kids feel confident in the water in just a few lessons!

Got a great swimming instructor---a little pricy since we're going through a middle man, but saw…read moregreat results for my daughter.

It's convenient and the (instructional) pool is consistently warm w available lap lane s…read moreThe lockers are relatively colder than most. Training pool is deep and cool. Lifeguards and staff are friendly. Pools and common areas super clean. Overall it's a vast improvement over my NY Y. I'd have given 5 starts for the lack of interest in my complaint: Request the therapy pool (jets treadmill) guests wear headphones or buds instead of blasting their music. People yesterday all wore earplugs because one entitled woman insisted on playing her music. "We've gotten a lot of complaints about her" the desk said. Yet nothing is done. Just a simple request! I've never experienced such complete selfishness - yet they don't care and allow the space to be dominated by loud inconsiderate guests. Headphones are cheap. This person isn't autistic just a creep.

I actually loved this place until the pandemic hit. I needed to do water walking and with the…read morelength of the instructional pool that was one depth, it was perfect for me to complete this 3-4 times a week in the evening. Then the pandemic hit and all of that stopped. When they did open back up it was only for lap swimming which was in the part of the pool that was too deep for me to walk and whenever I asked about open swim and walking lanes, they never had an answer. Now they only have about two days from 8:00-8:30 pm which is a small window to make sure I can get there and be ready to go in the pool. I am really disappointed because I have yet to find another pool facility in the area that comes close to offering what I need and I can really tell the difference in my pain levels.

We rented the Little Fish Swimming Pool in Fredericksburg (Central Park) location. I must say, I…read morewas very impressed with the location and the space. The children had a great time. Little Fishers provided 2 pizzas and some drinks from The local pizza place. We weren't sure if it would be enough, so we ordered more. Little Fish provided more than enough pizza for all the kids, the parents and probably some random people in the street. Everything for my son'3rd party was great except the TV's in the party areas did not work. It is hard to left 2-4year old attentive when they are finished swimming. We wanted to show Mickey's Fun House on the TV's. We talked to the staff on numerous occasion and still didn't get any assistance or even a discount for lack of TV. Other than that, I enjoyed the party, but would caution people to verify the everything works. On a good note all the kids were provided with floaties and splash splashed until they could splurge splash anymore

My three year old had his first lesson today at the St. Michael High School location and it was…read moreabsolutely fantastic! He's normally terrified to get in the water but with the help of his coaches he was begging for more pool time! I couldn't believe it! The team was very helpful in explaining all the rules and how kid's progress to the next levels. His coach was extremely patient and fun! My only "complaint " was the pool entrance wasn't clearly marked , only the back side door was unlocked so we were scrambling for 10 minutes trying to figure out how to get inside.

This club is top notch with 2 full size pools and a nice pool for small young children. There are…read moreseveral tennis courts and there is snack bar and an outside area with tables and rooftop to eat there. The upper pool has an area for adult swim and a diving board for everyone to use at deep end. The other pool is open and has a slide. If looking to join please get in touch and am sure you will be happy you did. The manager and her staff did an outstanding job in 2020 dealing with Covid 19.

We have been members for several years. This is a great pool for families as well as couples or…read moresingles. Snacks and drinks can be brought in via coolers. There are multiple pools that support babies, children, mixed use, and adult only. It is always clean and well tended by lifeguards. There is a snack bar and free ice water to keep you cool!! Lots of fun events on holidays. Very family/couple friendly!

Employ more compassionate "coaches" who actually enjoy children...dont traumatize children or…read moreparents. UPDATE: The manager worked through the incident with my granddaughter and seems to have the kids success and experiences as the priority.. so I changed my rating to a 4 in hopes that my granddaughter will be successful there.

My 2-year-old daughter previously took swim lessons at Goldfish and LOVED her experience there. We…read moregot a gift card from a friend to Aqua Tots and decided to give it a shot. We took one class here and it completely traumatized her. It was not explained to us that Aqua Tots uses a "pro submersion" technique. On her first class, a stranger held her under water for 5 seconds. She screamed and cried. (Wouldn't you if a stranger held you under water?!) She told us for days that she didn't want to swim anymore. We returned to Goldfish and, after 3 weeks of warming up to it, she is back to loving the water (and goes under of her own free will.) She still tells us to this day that she doesn't want to see the "mean" teachers at Aqua Tots again. We reached out to Aqua Tots to see if this is their normal practice. They explained that it is. That's fine- we obviously do better with the teaching methods used at Goldfish. BUT they refused to issue a refund for the remaining months that I had pre-paid as all sales are final. Lesson learned: DO not pre-pay in advance until you give it a try. And (in my opinion) go to Goldfish instead.

I don't usually leave reviews, especially negative ones, but I can't let this slide. We had a…read morereservation on a Saturday from 12-2pm. We paid for the reservation in person 12 days before the scheduled day. We never reserved here, so it was the first. On the scheduled day, for my daughter's 16th birthday celebration, we showed up with our party supplies and her group of friends. We were met with a "closed until further notice, due to maintenance". No phone call, no message left on our voice-mail. Thank you for nothing, and thank you for a very upset 16 year old. This is inexcusable. I HAD to select a star to post review..if it were my choice, NO STAR DESERVED.

This place is the best. Recently had a hiatus run at another pool and it wasn't nearly as much fun;…read morealso there was an altercation --- yes, a crazy swimming patron and because I'm deaf already and had earplugs in for water exclusion I missed the great parts of the lifeguard then manager trying to reason with Ms. Superfit. Alas, this just couldn't happen at the Great Mills Pool. Great lifeguards, great managers, and super fun swim mates! Thanks for making my mornings to much fun and safe!

This company is amazing!!! Excellent customer service and very informational. They answered every…read morequestion we had as new pool owners and showed us step-by-step on how to close/open our pool in the future (if we choose to). I highly recommend them to anyone for their price, honesty, and customer service.

Great service. The couple arrived ahead of time, called first to make sure it was OK, quickly…read moreidentified problem and corrected the problem. They educated us about why the problem occurred. Really nice people and they know what they are doing

1 star for the staff,specifically Sasha. 5 stars for the other members,and facilities. The place is…read moreamazing the facilities have everything you need and it's incredibly clean. However, the staff there is absolutely horrendous. However, the nicest person in the world works there and her name is Ginger. Honestly, she is a genuine saint and the sweetest person you will ever meet. Ginger should be taking that place over as the head manager, I bet that place would be the best gym in the state. the way she treats everyone and is always on top of everything like the head manager should be. everyone else there is as mean and two-faced and rude as can be my had an accident in the pool and we had just become members that week after that we were never treated the same again by anyone except Ginger if you have children don't go here because they will ostracize you and make you want to leave every single time you bring your children there if you don't drop them off in the kids zone. Maybe American family should read their reviews here and their memberships would go up if they listen to their our membership was canceled after 27 days because my wife was texting me while our two toddlers were in the pool with our and they said that we were not watching our children, even though we were both sitting on the edge of the pool with our feet in the water while 15 year-old was in the one and a half foot side playing with our kids. They have three nice staff members out of maybe 20 that's it. The elderly man at the front desk is as nice as can be and the young blonde haired was very nice & helpful as well. all the other kids,especially the curly haired guy with freckles are rude inconsiderate & snotty, because they are aware my family and I live in our 2 cars. Since day one after my 2 year old son had an accident in the pool,they've treated us different.

Beware of Janet! I had two interactions with this person and both were negative. After the second…read moreI immediately asked to cancel my membership. One of the other staff members asked me to wait and to speak with the GM Sasha. Later in the evening I asked to speak to her but she was gone for the day so I asked for another manager, who happened to be Janet! She was eager to have another staff member cancel it for me without even making an attempt to apologize or ask me to reconsider. Before leaving the gym, I asked for Sasha to reach out to me the next day, but when 3:30 pm rolled around I had not heard from her so I called her. She didn't even make an attempt to ask what had happened or why I was so angry that I asked to cancel my membership so quickly. She also knew exactly who I was because she never even asked for my name which means she had gotten the message about reaching out and chose to ignore it. I don't want to bash all the staff as most are very nice and welcoming, but I would have expected more from the club leadership. I would also note that if your considering joining the men's locker room Sauna has not worked for years now and the club leadership doesn't seem to have any plan or intention on fixing it.