Dr. Curtis Phillipi, Dr. Paul Phillipi, and Dr. David Kwon are excellent dentists. Their fees are…read morefair. The office staff is professional.

I was late due to traffic and the policy is 10 minutes which I completely understabd. However the…read morefront secretary was very rude and blew me off and barely wanted to even reschedule me. I didn't even want to start a conversation on the matter so I paid my fee and left.

Dr. Bradley and her staff have been nothing but amazing from the day I became a patient! From…read moregeneral cleanings(best I've ever had), imaging, chipped tooth repair and finally straight teeth with Invisalign. They are never trying to rush through their care for you and you will see and feel this from day one. Locally owned and operated is another bonus!!

I love this office. Everyone is so kind and thorough. You are not just a number here. They value…read morequality and honest work and the atmosphere is the cherry on top.

I've been coming here every four weeks due to my Invisalign and the staff is just absolutely…read morewonderful ! They treat you like family and are so friendly. Love the ladies at the front desk! They are awesome !

The team I had today for my first visit back since 2018 were amazing. It was the same team I had…read morethen as I had today they were kind very very very patient with me as I have a lot of health problems. I would recommend this dentistry to anyone in the area or surrounding areas that would travel there.

I have been a customer since 2 year and service is exceptional. One thing I like it is the…read morereminder facility, the email and SMS notifications are great. The service is great as well ...although I had some bad experience from the last visit I had the crown and its bothered me a lot. Working with the team to get it fixed ... hopefully it gets better soon...

I am writing to share my deep disappointment with the customer service I recently received at this…read moredental office. My first experience with **Dr. Cabana** was excellent--she did beautiful work placing two caps on my front teeth. My insurance covered one, and I paid cash for the second, leaving me with a remaining balance of **$325**. Over the next several months, I made consistent payments toward that balance. I paid **$100** earlier, and a few days before my scheduled periodontal cleaning, I went to the office to pay another **$100**. During that visit, the front desk assistant--whose name I believe is **Raquel**--was extremely cold and dismissive. She abruptly told me they do not accept checks, with no courtesy, explanation, or attempt to help. On the day of my appointment, I returned with a **cashier's check** for $100, bringing my remaining balance to **$125**. At that point, the front desk representative on the doctor's side informed me that I would **not** be seen because I still had a balance. I was shocked. After paying more than **$1,500 out of pocket**, in addition to my insurance coverage, I could not believe they would refuse service over a remaining $125--especially when I had just made another payment that same day. When I asked to reschedule so I could pay the rest, I was told the next available appointment was in **May**. Then suddenly it changed to **two weeks**, and when I explained I needed a little more time, it changed again to **June**. The inconsistency and attitude felt unprofessional and punitive. Going to the dentist is already stressful for many people, and being met with rudeness, inflexibility, and a complete lack of empathy only makes it worse. This experience was unacceptable and does not reflect the quality of care I initially received from Dr. Cabana. This office would greatly benefit from **professional customer service training** for their front desk staff. The way patients are treated at check‑in sets the tone for the entire visit, and unfortunately, this interaction left a very negative impression of the practice.

Dr. Gorelik and her team are compassionate, welcoming, thorough, and trauma informed. I cannot even…read moresee or feel the filling she placed in a front tooth -- exceptionally gorgeous work that looks 100% natural. I am amazed. Dr. Gorelik and her team were able to identify problems (infections) that another dental office missed and then they came up with a comprehensive plan to address what was causing my pain. They were also able to get me through the work that was needed without my blood pressure spiking from PTSD as it had done at the other dental office. A combination of CBD oil, their pampering salt room, nitrous oxide, the adorable office puppy, their open layout with windows in each room, clear communication, calming decor, and kind staff made all the difference. Their office offers a relaxing and spa-like environment and it felt like my body and mind had plenty of time to unwind before the work began. As someone who is high risk, I also appreciate that they wear masks, provide natural hand sanitizer, and everything feels super clean in the office. It's clear that they have paid attention to detail in their office design and that they truly care about their patients, as well as making it as easy as possible to have the needed work completed.

Beware of this dental office. I just received a text message telling me that I had an outstanding…read morebalance when I haven't been seen there in three years. No explanation, just a link to put in your credit card information. I called them and was told insurance didn't cover the amount they expected them to and that I owed $359 for a service from 3 years ago. No phone call, email or any communication in the last three years to let me know that insurance is denying this portion of the claim so that I could be aware and budget for an additional payment. I've asked for an invoice with a breakdown of services provided, dates of services, and payments made by me as well as insurance multiple times. I still have not received that and was told if this payment is not made within two weeks, it will be sent to collections.

While I did not end up going to the office due to them being out of network for my insurance, Angie…read moreat the front desk was so incredibly kind. This office upholds integrity, clearly, because she wanted to make sure I knew what my insurance was going to cover before I even came in for service. She could have easily just had a "well that sucks for her" mindset, but Angie went above and beyond to make sure I was taken care of before I even walked in the door. If I switch insurance and they are in network, I will be booking with this office.

Terrible day due to hygenist attitude. Im 4 minutes away & they want to reschedule despite no one…read morethere because she gets off at 1 & a funeral prossession is preventing me from turning. I have always gotten excellent cate from Dr Brown but the lack of empathy flabbergasted me today. Until I hear ftom Dr. BROWN who i was told was out of office, I will decided if severing 30 yr patient history at tjis office

I have been going to Randolph Dental Care since 2012 when it was owned by Dr. Booth. Dr. Phade…read moreand the entire staff are excellent in all respects. I have had fillings, cleanings, and crowns performed there and all have been perfect. Additionally, I find their prices to be reasonable and lower than other dentists I have priced in Charlotte. Highly recommend this practice.

I know when you move it's so hard to find a good dentist. That's why I was very disappointed to go…read moreto this one. First, a basic cleaning took 2 hours. I have never been to the dentist for that long. I wasn't waiting long, it took that long in the back. The hygienist was trying, but it seemed like she wasn't skilled. The x-rays HURT so badly and she kept saying she couldn't get what she needed. I left in the middle of the flossing b/c it was so bad. It hurt so badly and again she kept saying that my teeth are tight so she couldn't do it. Ok, my teeth are tight, but I have never had a professional tell me they can't floss..Luckily, I found a GREAT dentist who didn't have any of these issues. So it can be done. But, do not go here. Also, I have NEVER thought a dental cleaning hurt before in my life, so this is unusual.

Hands down the best dentist office I have ever visited! I got my smile back and finally feel…read morecomfortable taking pictures showing teeth! Dr. K and his team are outstanding! First time in my adult life that I have completed all of my suggested treatments and it feels so good! No pressure just professional and expert recommendations! I am grateful for every single person in this office!

Please do not value the other review for this practice. The reviewers are fake and don't live in…read morethis area. I have visited Dr K at Monroe Family Dentistry looking to have a filling replaced and general cleaning care. They ask for payment when you walk in and I paid $99 for bite wing X-rays and an exam. The receptionist tried to sell me a program for treatment which works only in their office for another $300 even before I met the Dentist. I declined the offer. I waited about 30 minutes before I was called back to my appointment. Lots of staff on lunch break and I could smell the microwave odors heating up what smelled like fish teriyaki. The hygienist was friendly but did not have much to experience and while thorough, refused to clean my teeth on this visit. I am still unsure why as I had scheduled an appointment. The dental equipment did not function well and she had a tough time doing some of the diagnostics. After about an hour in the exam chair, my god, the Dentist came in. His scrubs were tight fitting, I guess to show his muscles off, but it felt uncomfortable me as he barely touched my mouth mostly looking at X-rays. Even though I had answered a questionnaire about being a non smoker, he asked me 4 times if I chewed tobacco. Very unusual. I kept asking about what I could do about my filling being replaced and he would not reply. I began to feel very uncomfortable. Without looking at my mouth he rolled his chair away from me and stated, " YOU HAVE SEVERE PERIODONTAL DISEASE AND NEED MUCH WORK". I held back laughter as I knew something was up. This was a real conman at work. I have regularly had dental cleanings and have no disease of teeth or gums. DO YOU HAVE Any QUESTIONS HE SAID? I peeled off about 10 to him and then he told me I needed a $1000 dollar bit plate claiming I grind my teeth and was breaking them apart. Wow! Then he told me I should consider having my jaw expanded surgically. Now this visit just became malpractice. I kept my peace and allowed the Dentist to leave the room. The front desk gave me a detailed treatment plan for a cool $3200. Needless to say I am not going back and I have found a wonderful dentist who cleaned my teeth and is filling my lost filling back and doing one other filling for me. That's all I had. The new dentist said I didn't even have tartar and my gums are wonderful. Said he wished all his patients took as good of care of their teeth as I do. I also noticed many families with children at a Dr K's office. It worries me that he is doing unnecessary work on children. This is outright fraud. Please stay away