I would not give Waverly Dental (11840 Southmore Dr, Ste 150, Charlotte, NC 28277) a second chance…read more From my very first interaction, the telephone receptionist was shockingly rude -- not exactly the warm welcome you'd hope for from a healthcare provider. When I escalated my concerns, the office manager was no better. The unprofessional attitude appears to run straight through the organization. Beyond the poor customer service, this place feels less like a dental practice and more like a dental mill -- one that seems far more interested in extracting money from your wallet than in providing quality care. I strongly suggest looking elsewhere for your dental needs. There are plenty of practices in the Charlotte area that will treat you with the respect and attentiveness you deserve.

I called the office to help translate for my mom and didn't have the best experience. The…read morereceptionist went over our insurance twice and told us it wasn't eligible, but when we contacted the insurance company ourselves, we found out that it actually was. We were also texting the office and the responses suddenly stopped. When we called around 2 PM during business hours, we were told they were about to close even though the website says they close at 5. Overall, it was a frustrating experience. Front desk staff are usually the first point of contact, so clear communication and professionalism really matter.

Dr. Shirman is simply on another level! The kind of dentist…read moreyou find once and stay with for good. His work is precise, smooth, and consistently flawless -- the results speak for themselves. No upselling, no guessing: he sees the problem instantly, explains it clearly, and fixes it perfectly. The whole experience feels calm, controlled, and genuinely professional. If you're in Charlotte and want the top dentist -- this is him.

Everyone front the front desk to the dentist were very welcoming and understanding. They listened…read moreand took care of my dental needs. Highly recommend!

Very nice staff and have always been satisfied with the quality of the dental care…read more I would recommend them ...

Going back to my childhood in the 1970s, I had some questionable dental work done…read more Cut to ten plus years ago, when I met with Dr. Betancourt. He has painlessly brought my teeth into the 21st century! The office is immaculate and everyone is very friendly! They do great work!

Dr Brady is fantastic - fav dentist of all time. Thorough, thoughtful, and listen to your ideas on…read moretreatment options.

I had a filling & a crown done, and couldnt be happier with the service. Everyone was super helpful…read more& friendly. Very Professional. The work went as planned & the crown fit perfectly. Glenn P.

We love this dentist office! From when you walk in the door until you leave, professional, kind and…read moreexcellent dentistry. Dr. Irvine is accomplished and exudes only positivity. My husband and I have been 100% satisfied.

We lived in Waxhaw NC from 2013 to 2023. Dr Tori Irvine was at a practice in Waxhaw and when she…read moreopened up her own practice my family followed her due to her professionalism honesty and good humor, I had ptsd from a previous dentist and just had anxiety about going in general for even a cleaning I had some issues that she was able to do that other dentists wanted to take the easy way out. I mentioned 2023 was when we moved out of state and yes she is still our dentist because we feel that confident in her abilities that we will travel the 500 plus miles now twice a year to see her! Her staff are very warm and accomodate us and are looking forward to our next appt in February.

This dentist does not work with you in getting a predetermination with your insurance.read more

I cannot say enough good things about Dr. Wells and his staff. It is so hard to find an honest…read moredentist nowadays. Dr. Wells never does more then he needs to, his staff is always so friendly and nice and I am always taken back on time for my appointment. What a breath of fresh air this place is!!! Thank you so much Dr. Wells!!!

This is a great dental service same as care they always ask you if it's hurts! I'm the person who…read moreis scared of dentist very very much and it's better than paediatric dentist the office is very kind and comfy and they're doing it really fast everything's clean the Office Experience was very good. Dr.Ghorshi is very kind and very professional! I recommend this office:)

Great place ! They take care of my entire family and my parents! Susannah is awesome and Dr…read moreGhorshi goes above and beyond.

My front tooth broke off. Dr. Leon Banchik did an amazing emergency, same day, job. He restored…read moreeverything to a better-than-before state. The office and staff are fantastic. The technology (materials, equipment, techniques, etc.) is beyond comprehension. Most impressive, though, were doctor's skills, professionalism, and personality. Thank you, Dr. Leon!

(8/6/19) I was lucky to get an appointment today having called the day before. My new dental…read moreinsurance finally kicked in so I'm getting a cleaning that I had to put off for a couple months. I had a hygienist that I hadn't met before. Everything went well and I scheduled another appointment for 8/14/19, which happens to be today. (2/26/20) Today I'm having a crown installed and some cavities filled as well. I gave the receptionists my remaining stash of Lindt truffles. I guess that business is picking up as there is another patient waiting here with me. I got some laser treatments on the cavities and some admonishments about my brushing technique. I think that having 4 cavities filled and the crown fitted lasted about 2.5 hours. One more crown to go to exhaust the insurance for this year.

Amazing! My child has had braces when she was 6 due to the way her teeth were growing in. We knew…read morewhen she got to be older that we would be in for a second round. We moved and unfortunately it was too far to see our old orthodontist. However, we lucked out. Dr. Brittany and Dr. Culp have both been amazing. Dr. Culp is a little too far from our regular office in Waverly .otherwise , I think we would be going to his office regularly to see him. My daughter has white coat and he just made her feel comfortable plus the office is larger. I will post an update when we are farther along in her treatment.

As the orthodontist there I get to work along side the pediatric dentist that allows us to make it…read morenot only convenient for the patient but have real in time interaction with the doctor to make the best decision for the patient!

Dr Tang and Kirsty have been taking care of me and my family since they opened. They are excellent…read moreand efficient always. They respect my time and aim to guide my health the right way. We trust them and that is because they have earned it through great care and genuine concern. I highly recommend this group and because they are well trained is what separates them from the masses!

Incredibly well appointed facility. No concept of how to maintain a calendar…read more Each room has TVs and all of the equipment that you could imagine. The staff have always been very friendly once you are being worked on, but don't count on your appointment being on time. On one occasion I was sitting in a chair waiting for a cleaning and one dentist saw that I was there and for some reason insisted that I was their patient and removed me from the calendar of the other dentist. So I got to sit and wait for the dentist to finish with someone else rather than who I was scheduled to see. Today I was there 10 minutes early for my appointment, an appointment that they confirmed 4 times via text, so I know they knew the time. 20 minutes after the scheduled start of the cleaning, they let me know they were ready for me. I had already left 5 minutes prior. So if you want all the bells and whistles and don't care about a schedule, these folks are a great fit. Otherwise, use a dentist that actually respects your time.