This office is A++ from top to bottom. Before I even arrived the billing/estimate through my…read moreinsurance was already figured out and everything complete with a very easy to understand explanation. They were able to see me the same day as I was having an emergency. When I arrived the staff was not only professional but very nice and welcoming. Which I feel important for such a dreaded procedure (root canal). And believe it or not the best part about my visit was the Dr. and procedure. He was absolutely awesome. I mean so awesome that I wouldn't mind having another root canal. Ok maybe I don't really want another but I would drive from the other side of NC to go to this guy. Like I said before I had a bad infection and they got me in same day; however, once he began the procedure he was mostly concerned with how I was doing and if I felt ANYTHING! He didn't want me to be in any pain. Zero. So given that my tooth was so bad he wanted me to come back to finish and let my antibiotics do some more work in the meantime. Didn't charge me extra and didn't rush anything. This guy is a perfectionist and if you want your mouth taken care or properly then there is no where else to go. I have to say the root canal experience everyone warns you about was actually as enjoyable as a root canal could possibly be. I would give this practice 20 stars if possible.

Thank you Dr. Kleitches and staff for the excellent customer service. Painless root canal in record…read moretime. I would recommend Dr. Kleitches' practice to anyone in need. Blessings! Ms. C. Lynch

I had an emergency visit the experience was amazing from the front desk check-in to the text…read moreconformations were outstanding. The assistant and the doctor were very professional even my prescriptions were called in ready and a letter was sent to my primary dentist . Overall Great Experience

No Informed Consent - Left Paying for Their Mistake…read more... I recently had a root canal at Snow Endodontics and was surprised to find a silver (amalgam) filling placed in my tooth without any discussion or consent. I have no other silver fillings, and I would have absolutely chosen a tooth-colored composite, even if it meant paying extra. Unfortunately, because this was never discussed, I had to pay my regular dentist $165 to replace it. When I contacted Snow Endodontics, they refunded only $33, which they stated was their cost for the filling, but refused to cover the actual expense I incurred to correct the situation-even though the lack of informed consent was the root cause. Their response made me feel that patient satisfaction was less important than money. If you value clear communication, transparency, and the ability to make choices about your own dental care, I recommend asking very detailed questions before treatment-or consider going elsewhere.

Hands down the best dentist office I have ever visited! I got my smile back and finally feel…read morecomfortable taking pictures showing teeth! Dr. K and his team are outstanding! First time in my adult life that I have completed all of my suggested treatments and it feels so good! No pressure just professional and expert recommendations! I am grateful for every single person in this office!

Please do not value the other review for this practice. The reviewers are fake and don't live in…read morethis area. I have visited Dr K at Monroe Family Dentistry looking to have a filling replaced and general cleaning care. They ask for payment when you walk in and I paid $99 for bite wing X-rays and an exam. The receptionist tried to sell me a program for treatment which works only in their office for another $300 even before I met the Dentist. I declined the offer. I waited about 30 minutes before I was called back to my appointment. Lots of staff on lunch break and I could smell the microwave odors heating up what smelled like fish teriyaki. The hygienist was friendly but did not have much to experience and while thorough, refused to clean my teeth on this visit. I am still unsure why as I had scheduled an appointment. The dental equipment did not function well and she had a tough time doing some of the diagnostics. After about an hour in the exam chair, my god, the Dentist came in. His scrubs were tight fitting, I guess to show his muscles off, but it felt uncomfortable me as he barely touched my mouth mostly looking at X-rays. Even though I had answered a questionnaire about being a non smoker, he asked me 4 times if I chewed tobacco. Very unusual. I kept asking about what I could do about my filling being replaced and he would not reply. I began to feel very uncomfortable. Without looking at my mouth he rolled his chair away from me and stated, " YOU HAVE SEVERE PERIODONTAL DISEASE AND NEED MUCH WORK". I held back laughter as I knew something was up. This was a real conman at work. I have regularly had dental cleanings and have no disease of teeth or gums. DO YOU HAVE Any QUESTIONS HE SAID? I peeled off about 10 to him and then he told me I needed a $1000 dollar bit plate claiming I grind my teeth and was breaking them apart. Wow! Then he told me I should consider having my jaw expanded surgically. Now this visit just became malpractice. I kept my peace and allowed the Dentist to leave the room. The front desk gave me a detailed treatment plan for a cool $3200. Needless to say I am not going back and I have found a wonderful dentist who cleaned my teeth and is filling my lost filling back and doing one other filling for me. That's all I had. The new dentist said I didn't even have tartar and my gums are wonderful. Said he wished all his patients took as good of care of their teeth as I do. I also noticed many families with children at a Dr K's office. It worries me that he is doing unnecessary work on children. This is outright fraud. Please stay away

Dr. Tadrissi with Hayley as his assistant did an expert job on my root canal. Not one time did I…read morefeel any pain during or after the procedure. Going in I was uncertain if a root canal could be done and the tooth would then have to be pulled. They saved it and I am so grateful. Great job!

I called them to make an appointment and luckily was able to get in same day due to a cancellation…read more However, 10 minutes after making the appointment my wife said we have an issue with our dental insurance and asked me to reschedule. When I called to reschedule, they told me I owed them a $50 cancellation fee due to the same day cancellation. I tried to explain that it was a same day cancellation because it was a same day appointment that I made 10 minutes earlier. They didn't care - they REALLY wanted that $50 cancellation fee! Terrible customer service!

Just had my second root canal done by Dr.Henson and his staff. I don't think my experiences could…read morehave been any better. Was treated well by all. Did not have to take pain relief medications. They really cared that I was doing well during the procedure. Highly recommend these folks.

From my point of view, these folks are the best in the business. They are friendly, professional…read moreand I would recommend them for anyone in need of a root canal. Hats off to Brett Henson! This was the first root canal I've had done and my mouth wasn't sore the next morning.

Dr Alderman is very impersonable. She does not listen to the client and you often have to repeat…read moreyourself different ways. Do not ask for a professional opinion, you will not get it. Instead you will get a roundabout answer to your question when seeking professional advice. Bedside manners are also non-existent. There was a change in ownership during my time as a patient, they did not mention that I fell out of network. This means that I had lower coverage through my insurance causing me to pay more out of pocket as well.

The entire staff at Wingate Dental Care made me feel welcome and at home - which is saying a lot…read moresince I have a lifelong aversion to dental offices. Ryan, Sonya and Amie had me smiling and laughing while I was there. Dr. Allen prepped my tooth for a crown without even the slightest twinge of pain. I am so thankful I chose Wingate Dental Care! Thank you all so very much for catering to this coward! You're the best! :)

Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

Dr. Yoo did a root canal on my molar. They're more expensive but if you want it done right the…read morefirst time.....

I cannot praise Pinehurst Endodontics and Dr Jim and assistant Ashley were fantastic…read more I had to have a root canal and the infection was worse than expected. I never felt the anesthesia shots and the procedure took almost an hour. But the atmosphere was calm and Dr Jim kept me updated. If you need serious dental work, go here. The whole office staff was pleasant and professional.

The staff was very welcoming and made me feel at ease. The doctor explained all of the work I…read moreneeded and answered all of my questions. The hygienist was very thorough with her exam and explained the severity of my gum condition. They were able to get all of my needed appointments scheduled and I left feeling like I was heard and taken care of.

This place is absolutely a joke!!! Stay far away from here , they are nothing but a money hungry…read morecompany. So just a recap of what I have been through. I had my first appointment at this location, about 3 months ago now, I needed a place where I could be seen asap, as I was having some tooth pain, so to start off they made me a treatment plan , and told me what the price of everything would be, with my insurance. I ended up getting quoted about 20,000 dollars, which I was like what the actual fuck. I ended up applying through a finance program, which the manager Jennifer , I felt like I was being pressured, and she was like"this is your mouth, and you only get one of them. After I applied, it was around 5,000 dollars. After I was approved, they were able to see me, I got a couple of fillings, and was told I needed a crown , so I was able to get a temp crown put in, and since this aspen is bit of a drive , I decided to stick with the location in Rockingham. After my crown came in, I had to return back to Monroe to have it put on, the day they did it, I told the dr. It felt a bit odd and a bit high , I then went on about my day. Then two weeks had an appointment at Rockingham, to get some fillings done , and a cleaning. I told them about tooth number 31 that had a crown on it, and how I was still having pain , hot and cold sensitivity , which they told me over and over was normal, couple of weeks went by, and I was still having pain, so I went back to have it looked at again , and was told it still looked fine. Finally I called them and told them this isn't normal , and I should not have to take ibuprofen every day just to ease the pain, they told me I had a balance of 1000 dollars , I needed to pay before being seen again, which obviously they care more about money than anything, they told me my insurance didn't cover the cleaning I had done , and something else, which i thought that was the reason I applied for the finance program, but whatever I finally got to see an endodontist , and he said it looks like the nerves under the crown is deteriorating, which aspen should 100 percent be , at fault for , there is no way in three months , that nerves would deteriorate like that , they should have recommended a root canal and then crown... and now all that money spent , just to now have it extracted... I will be talking to someone higher up. SAVE YOUR MONEY!! AND DON'T GO HERE!!!!!