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    Hudson Bay Storage

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

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    MI-BOX Mobile Storage

    MI-BOX Mobile Storage

    3.0
    (6 reviews)

    Update: BS Get Lost Offer…read more After I reported the damage, and dealt with horrible customer service and being ghosted several times, MI-BOX Tri-State offered me a $507.99 "customer courtesy refund," representing the delivery fee and two months' rent. I had requested $1,500, less than half of what I paid, simply as a fair resolution for renting a defective unit. Despite repeated polite attempts to resolve this matter, they refused. I'm filing complaints with the Better Business Bureau, the New York Attorney General's Consumer Frauds Bureau, and the Federal Trade Commission, and I am preparing to file a small-claims court case. I also discovered that other customers have reported similar issues with MI-BOX containers and moisture damage, which tells me this is not an isolated case. MI-BOX cannot continue renting out units that often fail to protect customer property while hiding behind legal disclaimers. I'm sharing my experience so other consumers can make an informed decision before trusting MI-BOX Tri-State in West Haverstraw with their belongings. If the company chooses to resolve this matter fairly and in writing, I will update this review accordingly.

    Not sure why there are such negative reviews. I dealt with Janet, who was able to find a container…read morefor me when everyone else was sold out and it was delivered by Joe, who was courteous and professional. Arrived on time and set the container exactly where I wanted it. Also, picked up and moved to my new location in New Jersey, where it will be until I am finished with it. I thought they were very helpful and would definitely recommend and use them again.

    Hudson Bay Storage - selfstorage - Updated July 2026

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