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    Hudson Bay Storage

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Hudson Bay Storage

    Self storage

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    3 years ago

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    MI-BOX Mobile Storage - Just a few photos to show that everything was covered in mold

    MI-BOX Mobile Storage

    (6 reviews)

    Update: BS Get Lost Offer…read more After I reported the damage, and dealt with horrible customer service and being ghosted several times, MI-BOX Tri-State offered me a $507.99 "customer courtesy refund," representing the delivery fee and two months' rent. I had requested $1,500, less than half of what I paid, simply as a fair resolution for renting a defective unit. Despite repeated polite attempts to resolve this matter, they refused. I'm filing complaints with the Better Business Bureau, the New York Attorney General's Consumer Frauds Bureau, and the Federal Trade Commission, and I am preparing to file a small-claims court case. I also discovered that other customers have reported similar issues with MI-BOX containers and moisture damage, which tells me this is not an isolated case. MI-BOX cannot continue renting out units that often fail to protect customer property while hiding behind legal disclaimers. I'm sharing my experience so other consumers can make an informed decision before trusting MI-BOX Tri-State in West Haverstraw with their belongings. If the company chooses to resolve this matter fairly and in writing, I will update this review accordingly.

    Not sure why there are such negative reviews. I dealt with Janet, who was able to find a container…read morefor me when everyone else was sold out and it was delivered by Joe, who was courteous and professional. Arrived on time and set the container exactly where I wanted it. Also, picked up and moved to my new location in New Jersey, where it will be until I am finished with it. I thought they were very helpful and would definitely recommend and use them again.

    MoveOurStuff.com

    MoveOurStuff.com

    (14 reviews)

    Do NOT make a big mistake. Pay more and get a real company. Don't ask these scam artists to even…read morelook at your stuff because you will never see it again. You would be better off carrying your stuff across country on a bicycle than using this scammy place. Joe Cerbone, the owner, will lie to you. He's very slippery. Moving from New York to San Francisco - it's over a month and no sign of our stuff. The phone doesn't answer. The "tracking" function simply sends me an empty email or else the following: "I would like to inform you that your shipment is still in our warehouse and we will contact you as soon as it will be released." I have no way of getting of finding my stuff. I paid the whole amount up front, and I guess that was my mistake. I suppose that my stuff is lost, but I have no way of finding out.

    DO NOT TRUST THIS MOVING COMPANY…read more What a horrible experience we had moving with this rip off company. They have us in writing a written quote as we moved our life and all our belongings to California. They originally guarantee a 7 day notice window to deliver your stuff, then I get a call on Saturday night that they are coming Sunday with no notice, and that was the beginning of the worst to come. They would not accommodate coming on Monday unless I paid an additional $1,000.00 after 19 plus text messages from the so called owner they agreed to deliver on Monday and sent me a final balance so I can have a certified check ready. When the truck arrived on Monday they changed the balance again and threatened to not give us our belongings unless we paid another $500.00 Under distress I agreed to pay the $500.00 on credit card which the owner swore hen would refund but never did. They clearly take advantage of people during a stressful time in our life as we have so many things to handle your not prepared to be ripped off by people who are holding your life belongings hostage. I took the time to write this review so other don't go through the same experience.

    Hudson Bay Storage - selfstorage - Updated May 2026

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