I've been a customer of Gateway Auto Care in Hudson, WI, for perhaps three years now…read more Among many reasons, they've demonstrated knowledge of older "breed" cars, meaning BMWs. In addition, Nate and company welcome you knowing your car will be well cared for. The place is spotless and clean. Have you seen other places that call themselves auto repair shops? I'll leave it to you to find them, and you'll see that GAC is the best. Responsible, authentic, and reliable. Until next time.

Great service as always. Trustworthy people that help your vehicle run as it should... and help…read moreyou plan to keep it that way. Been going here for 5 years and tell everyone that needs a local, great mechanic for all vehicles to call them.

Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.

Don't go there! Poor workmanship! Management will lie to you and send you out the door, only to…read morebreak down. They will suck your bank account dry stay away!!!! They blew up my motor took over $7000 from me and now im sueing them what a headache.

I recently brought my diesel truck in to have service work done based on a recommendation from a…read morefriend. I can't begin to say how much I appreciated all the work and effort that was done by the staff to address my issue on my vehicle. My truck certainly presented a big challenge and they were able to deliver and get it running again. I would definitely recommend them! Thank you again for the great service.

Let me start here so you know I'm not a an unreasonable person or some "Karen". Myself and the…read morecompany I've been with (down the street) had used RMF for 9-10 years for services. Now, with their new management (Mr. K.) and the front desk Service Manager (Mrs. L.) they have lost our business and I would recommend anyone wanting a quote from them to run. They are what you fear most, being upsold every chance they can. You will work with 3-4 different people/mechanics all telling you something different. Here are the facts: I came in for my thermostat fan not turning off + noise in the front left of my truck. After "diagnosis" they "found" I needed a new oil pump, then it turned into they "found" I needed a new fuel pump. Once the work was completed, I realized my warranty was still active. Upon review of their diagnosis and old parts, the warranty company denied my claim. I then was told "Don't share pricing with them as I charged them more, to save money if covered" (Picture attached). This is fraud and is illegal. Their GM (Mr. K.) openly told me "we only added about $800 to the invoice we submitted to the warranty company". When meeting with (Mr. K.) I asked him what my invoice was at. He said "Well you don't need that differential tear down anymore, the mechanic was wrong, I drove it and it should just need front breaks and a wheel bearing." That would've been another $2300-$3k in work THAT I DID NOT NEED. All in all, new management does not put their customers first. They sell you on everything they can. As long as the front desk gal (L.) is there and the new GM is there (K.) good luck. They told me "we will be doing training so things like this don't happen again."

Amazing customer service, very helpful and responsive. Helped my husband diagnose and troubleshoot…read moreour furnace failing in the dead of night, -16F. Couldn't ask for more! 10/10 recommend! I wouldn't hesitate to call this company again.

I needed a temporary tailpipe repair. They could have put a…read moresleeve over the existing tailpipe and muffler rear pipe. Or cut out the pipe ahead of the muffler and install a new piece of pipe to the new muffler, install any muffler on hand and re connect the tailpipe. But NO. They said no "original type muffler was available anywhere. So they refused to weld a sleeve behind the muffler and make a temporary repair as I'm leaving for several weeks. They also suggested removing the catalytic converter and installing a straight pipe . Not acceptable to me, as I'd have all kinds of warning lights on the dashboard. I returned to the house where I'm leaving my truck, my friend's neighbor has a welder and some exhaust pipe. I cut a piece of pipe to make a sleeve cut it length wise to expand it slipped it in my exhaust pipe and welded it up. 30 minutes later a superb repair. It'll be good until the muffler goes bad

Gary and his team got right to work, fixing the issue in no time when compared to the competitors…read moreestimate of time. We were stuck in a slight pinch with a flat tire, they got us in right away, took a look at the vehicle and made a determination of what we should do. A short while later we were back on the road! Huge thanks to this place!

I cant thank the guys enough at Alwins for getting me back on the road after some bad tires. They…read moreturned it around quickly and did it all with kindess and respect. HIGHLY RECOMMEND any automotive need you have, give Dave Alwin a call!! Thank you Chris N.

Alwin's has been frustrating. Communication is lacking. No longer trustworthy. Very disappointing…read more Do your research before you bring your car here.

Steve and his team are an absolute class act. I've been taking my car there for about 5 years. They…read morealways treat you and your vehicle with the utmost respect. Their prices are fair, their work is great, and they absolutely stand by the parts they sell and their work. I wouldn't even consider taking my Audi to another business. 5/5!!!

They always take great care of us, at a very reasonable price. Steve even went so far as to remove…read morethe tape glue from my window as part of the repair. Talk about service that goes above & beyond!

Very knowledgeable staff. Didn't try to oversell me on what my vehicle needed or talk down to me as…read morea female. I will be bringing my vehicle back for repeat service and tire needs. I just recommended them to a friend who was looking for new tires!

We will NEVER go back to Tire Pros and we feel totally LIED to in order to make another unneeded…read moresale. We stopped in to switch the 6 month old tires from the front to the rear and to get 2 new tires for the front. Service staff "refused to use the front tires at all because they were too badly worn" so we were faced with buying 4 tires. Because the front tires were only 6 months old we held off on the appointment and drove back to Firestone figuring they must have a warranty for those "bad" 6 month old tires. Firestone examined them and said there was NOTHING wrong with the front tires! We only needed the 2 back tires replaced that were few years older. How many other unnecessary "repairs" do they scam people with?! We have lost all trust in dealing with Tire Pros service personnel.

buyer Beware! Do not bring your vehicle to TMS (The Muffler Shop) in Hudson WI. Lying, scamming…read morethieves! They were supposed to replace my entire exhaust at agreed price. I made mistake of trusting them when picked up car. Month later got under car to change oil and seen they only replaced 1 foot section. I called them & asked what they were going to do to make right & they told me to pound sand. This was in 2025. Also I shared my experience with a service manager at a local tire shop & he had a very similar experience. TMS = Scammers

My car was towed in to get looked at after it stopped starting on day's below freezing. A new…read morebattery was recently put in from Bobbie and Steves and since has had a hard time starting. I took it in to get looked at and they called me and said they were finished and the car could be picked up. When I arrived on the bill it said electrical problem 150.00 It was all under labor. I asked if they put any parts in and they said no. I went home and the next morning it wouldn't start. I called and the front desk didn't seem to know what they had done to the car, but said they would take another look at it if I got it towed in. I decided to take it to somewhere else. I want to know what code came up if they did a diagnostic or any info they had on "what" they did to the car. The guy on the phone cound'nt help me or figure out what they had done and they said the mechanic wasn't in and was not picking up the phone when they called him. He also told me the owner told him to charge me 150.00 for bringing it in. I still don't have any answers as to what they did and why I was charged 150.00!! Other places I have been have the ability to look up what was serviced, and it felt very unprofessional that no one at the shop could tell me what service was done to my car. As of now they are going to "call me back". when ever they get ahold of the mechanic or he calls back. So in any attempt I have not gotten any answers from this place and 150.00 in the hole.