I've been buying my leather journals here for years, and it has always been my go-to. The quality…read moreis beautiful, the service is consistently wonderful, and I honestly wouldn't go anywhere else for my leather journals.
But today's experience deserves a special shoutout to Ye and Trey, who were absolutely lovely!
I went in to buy my first refillable leather journal and officially joined what I'm calling the "refillable journal club." Ye and Trey spent so much time showing me all the ways I could customize it and really make it my own. I added cute charms and clips, had my nickname embossed on the front, and they even took the time to teach me about pens and fountain pens. I left with my very first fountain pen!
What stood out most was how genuinely passionate they both are about what they do. They were so excited for me to start my first little collection book and even welcomed me "to the club." It made the whole experience feel so personal and fun.
I probably spent an hour in the store, and the customer service was exceptional. As a business owner myself, I kept thinking that I would LOVE to have Ye and Trey on my team. They were knowledgeable, patient, kind, enthusiastic, and incredibly generous with their time.
I've loved this store for years, but they made today's visit especially memorable. I'm already looking forward to coming back, seeing them again, and adding more to my journal.
Five stars for the store, and an extra special thank you to Ye and Trey for making my first refillable journal experience such a great one!
Best investment and value you could ask for when purchasing for yourself or others!!