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    Hubway Bike Share

    1.5 (26 reviews)

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    New Balance Hubway

    New Balance Hubway

    2.5(80 reviews)
    0.3 miDowntown

    So far so good. Despite living in Cambridge and not having any stations the $60 introductory annual…read morerate and a free helmet tempted me into becoming an early adopter. I'm not a bike rider and my previous attempts at starting have not been pretty but these bikes were extremely easy for me to pick up and ride. The system works great. Occasionally you'll run into a bike that it won't let you take (probably because someone hit the broken bike button) but all you do is just try another and it will usually give it to you. Other people have complained about being timed out for 5 minutes after returning a bike. This does happen but only for the original bike you took out. My suggestion is to just grab a different bike. My only complaint is that some of the stations aren't marked accurately on the maps however Hubway was quick to fix the ones I pointed out to them so kudos to them for listening. Can't wait until they come to Cambridge either this fall or next spring.

    I love the idea of a bicycle sharing program in Boston but I must admit that it has left room for…read moreimprovement. It's not cheap. You must pay to be a member ($85/year, $12/3days, $5/day), then you must pay for rides longer than 30 min. When you return a bike, you have to wait just under two minutes to check another out again (whether its the same bike or another bike), making it slightly inconvenient to station hop for 'free' rides. The fee scale increases sharply for rides over the 30 min mark - an hour costs $2, two hours is $20, and a full day is $100. For comparison, most bike shops rent bicycles for $30/day. For the price of a year membership you could buy a cheap bike at Target or a decent bike off Craigslist. If a Hubway bike is not returned in a day your credit card gets charged $1,000. Ive encountered a few people having difficulty buying a membership with a credit card, and one kiosk with a frozen screen. Priced as such, its clear that the system is designed for quick trips - commuting or running errands instead of recreation or sightseeing. Unfortunately, less stations were installed than planned (there are about 45 as of 8/13/11), and they are not well-placed. There are clusters of stations instead of an even spread across the city. The residential section of the Back Bay is completely left out, as is Beacon Hill, most of the North End, and a huge piece of the South End. I believe they were placed based on where they could find sponsors, not out of convenience. They have plans to expand into Cambridge and Somerville in the future. There's a cool app that tells you where the stations are, and how many bikes are available at each one (in real time, but I get a lot of 'server errors'). I have already run into docks completely out of bikes when I've needed one, and docks completely filled when I've needed to return one. In the latter case it can give you 15 extra minutes to find another, but its a big inconvenience. Hopefully they will be better at redistributing the bikes or place more stations. The bikes themselves are utilitarian, durable and very slow. Most noticeably there is no top tube, making getting on and off easy. They have an internal 3-speed rear hub controlled by a grip-shifter. The brakes, controlled by normal brake levers, are built into the hubs. The wide, hard, and slippery seat is easily raised or lowered, and cannot be completely pulled out of the frame. A generator in the front hub powers a built in white headlight and red taillights. Parts are secured to the frame with specialty bolts. There is a pseudo basket (no sides) in the front with a bungee - I'm not sure why it isn't a real basket. When a bicycle breaks you place it in a dock and press a repair button, which will prevent it from being checked out again. It would be nice if the bikes had an indicator for how long they have been checked out for, instead of having to racing an invisible clock to get to the next station in under 30 min. I think my biggest complaint is how low the bikes are geared, making it impossible to go fast on flat ground. I'm not about to count chainring teeth but at about 10mph in 3rd gear my pedals are spinning too quickly to keep up with. I'm sure this is a safety feature. Locking the bikes is actually a bit difficult; it takes a some skill to get the mechanism to properly engage the bike on the first try. A guy next to me heard the noise and walked away assuming his had locked. Luckily I noticed the tiny light flash red and re-locked it for him. I think there needs to be more of a warning when lock failed. I foresee a lot of good people getting charged 1k for a bike they thought they had returned. *Update, I have heard stories of people getting large charges after they had taken a sub-30 minute trip. At least the next guy who took it out didn't keep it! Always triple check to make sure it was returned properly, the locks are far from perfect. Within minutes of returning a bike to a station, I saw a teenager try to yank it out of the dock. He gave up pretty quickly. I'm sure drunk college kids, especially tool-wielding MechEs, will give the system a better test. Already I've encountered a few bikes with broken bells, out of true wheels, and one with a broken fender. I've also encountered two broken dock mechanisms. I hope these were lemons and the system wont fall apart this quickly. Helmets are required by the terms of the Hubway, and are sold for $8 at vendors across Boston (shown on the station map). Out of all the Hubway riders I've seen so far, I've seen one, only one, person wearing a helmets. It's also apparent that the police are not ticketing riders for violations - plenty of running red lights, sidewalk riding, and lack of signaling. This was expected. I really hope this program will expand next season. Until then, its very limited in its practicality. Please keep in mind that the program is still new; I'll try to keep this updated.

    Photos
    New Balance Hubway
    New Balance Hubway - Typical bicycle station

    Typical bicycle station

    New Balance Hubway - Inconvenient placement of a station in the corner of a parking lot

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    Inconvenient placement of a station in the corner of a parking lot

    Hubway - Explore Boston on two wheels

    Hubway

    1.7(13 reviews)
    0.9 miBack Bay

    The bikes are fun, but we had to go to five locations to find an empty bay to which we could return…read moreit. The app tells you which locations have empty bays, but not accurately. Frustrating!

    I've rented bikes all over the place, and this one has a lot of room for improvement…read more With Hubway, you pay for a daylong membership @ $6 for the day. Then, you get all the 30 minute or less rides you can handle. If you ride for longer than 30 min, you get charged up the wazoo, so be careful! I was disappointed that there wasn't an app for the bikes, like many other civic bike rental companies have. An app that shows you how long you have until your time runs out, where the next kiosk to return the bikes is at, and how many bikes are available would be nice. Since there's such a penalty for riding for more than 30 minutes, it'd be nice to know when you're getting close. I did a total of three rides. On each ride, each bike was messed up. Usually it was the derailleur for the gears, making it difficult to shift. On another bike, the brakes were stuck in the 'on' position, making it difficult to ride. They could use more maintenance on these bikes. But I still had fun, there are 3rd party apps that are unofficial Hubway apps that tell you where the next place to return the bike is. However, there needs to be a LOT more places to rent/return bikes before this becomes a reliable way to get around the city. Why aren't there more hubs in places where they need them?!

    Photos
    Hubway - Explore Boston on two wheels

    Explore Boston on two wheels

    Hubway - Faneuil Hall/Quincy Market is a great area to explore the history of the city as well as get some great food!

    Faneuil Hall/Quincy Market is a great area to explore the history of the city as well as get some great food!

    Hubway - Bike along the scenic Charles River, you'll get great views of the city as well as MIT!

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    Bike along the scenic Charles River, you'll get great views of the city as well as MIT!

    Dynamic Bicycles

    Dynamic Bicycles

    5.0(1 review)
    37.3 mi

    My experience with Dynamic Bicycles was absolutely great. I purchased the Sidekick model. With my…read morenew job I quickly realized to keep my sanity I was going need to lessen some of my 2 + hours commute (each way) by not driving the entire way, and instead use the local train and bike the remainder to the office. When the shipment arrived I found the workmanship to be very good, a solid bike for sure...although a bit on the heavy side at around 30 lbs..... But it was well made for sure.... Sadly, there was some cosmetic damages that happened in the shipment, but the folks at Dynamic went beyond what I was expecting and rushed new parts to me and even offered to pay for any labor should I want to take it to a local bike repair shop and have them do the installs. As it turned out my job relocated me to our other facility right across from the train station. So all I have to do now is drive to where I get on the train and then walk across the street at the other end.... No need for the bike now.... Thankfully since this change took place within the 30-day allowable return period I was able to return the entire bike, replacement parts and all......The credit was handled within a few days after it arrived back to Dynamic...Patrick and his crew were GREAT to work with and were understanding and helpful with everything.... EXCELLENT customer service!!!

    From the owner: Dynamic Bicycles provides bicycle fleets and bike sharing systems to residential and commercial…read moreproperty developers, corporate campuses, and university campuses. Our bike share system provides automated bike checkout and return using an App. Our electronic locking system secures the bikes to the racks, and riders use the App to unlock the bikes using their phone's Bluetooth. Bike share systems provide healthy, sustainable recreation and transportation.

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    Dynamic Bicycles

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    Derek's Bike Repair

    Derek's Bike Repair

    3.0(2 reviews)
    21.4 mi

    Derek is An honest. And knowledgeable. Mechanic. You can trust him. He did my brakes and they work…read moreperfectly. And he's a nice guy. Robert. S. Keller.

    Yelp obviously erased my original text here but I posted it in the pictures. Derek Jackson is a…read morethief and steals bike parts and even had a whole junk pile of them in the garage he probably got from stealing bikes. I brought Derek my brand new Heybike ranger s 1000w ebike to switch out a faulty caliper with a new one I got him. I got the bike back with hydraulic fluid all over the bike,velcro case missing and wires hanging every where and multiple parts missing from the bike. I got the velcro case back to cover up wires but other parts he said he lost them after first saying i didn't bring them which was a lie and i even have pictures of the new bike before I brought it to him. In the pictures below you can see the handle grip plug i originally had on the bike and he replaced it with one of his old beat up crappie ones I took a Pic of with my fingers holding it. I didn't post all the pictures of before and after he had the bike but I have them. The Guy is not honest and a thief working out of his mommy and daddy's garage in Easton, Massachusetts. Derek works for D.O.T. I didn't even realize parts missing off the handlebar until spring because when I got the bike back from him last December and I just put it away for the winter. Check the pictures below, two of them are my original text/post.My bike was new and under warranty but he kept pushing to want to replace things that didn't need replacing and he said the bike had cheap breakable parts on it,yeah, thats why he stoaled them and broke my speed controller to make it look like the bike came that way. The Guy told me it was a nice bike but when I got home and called him,it went from a nice bike to not a nice bike and I should return it. The Guy is a slime bag and obviously saw me as a push over. He took advantage of an elderly 60+ disabled guy and obviously takes advantage of his parents living there while in his 30s. I hope this post helps someone in making the right choice not to go to him. I should of went to a legit business. I learned the hard way that I would have been better off going to a real repair place because now I have a bike with multiple missing parts that are hard to replace and costly,especially the lcd screen that has the speed controller attached and bracket. Stay away from this guy unless you want to get screwed over,unless you want to buy one of his stolen bike parts bike. The Guy doesn't even deserve the one star. Fake mofo

    Photos
    Derek's Bike Repair - My bike, my transportation. Brought back to life by Derek.

    My bike, my transportation. Brought back to life by Derek.

    Derek's Bike Repair
    Derek's Bike Repair - The truth

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    The truth

    Hubway Bike Share - bikesharing - Updated May 2026

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