Can I give 0 starts?!
Terrible experience!!
I went in on Sunday to have my phone unlocked, the guy told me that they would be doing it within 2 days. I said that it was ok and said that would be expecting the issue to be solved between Tuesday and Wednesday then (so even allowed an extra day just in case).
The guy never called me to let me know what was happening, I had to call to ask for updates on Wednesday afternoon and by the time, the same guy told me he wasn't able to do the unlock. However he said would try once again. I told him that I was going to travel and this was time sensitive. I told the guy I would allow another day for him to solve the problem and was expecting him to call me on Thursday.
Once again he didn't call me and I had to go to the shop to ask what was happening (on Friday).
He then said that he couldn't do it and simply refunded me, as if nothing happened and simply didn't care for the situation.
THIS SHOP CUSTOMER SERVICE IS RUBBISH, NEVER GO THERE IF YOU NEED THINGS DONE ON TIME. read more