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Maplin Electronics

3.0 (3 reviews)
ModerateElectronics

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13 years ago

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16 years ago

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Harvey Norman

Harvey Norman

(17 reviews)

€€

Lied to me to get a sale, not to be trusted. Promised me that they could deliver in the evening,…read morewhen the delivery guys called me to arrange delivery he said he didn't know what they were talking about, they could only deliver between 11 and 12 in my area. This is after taking my money, then threw up every roadblock possible to try and swindle me out of my money for an appliance I had no way of taking deliver of.

I am extremely unsatisfied. A friend of mine purchased an iPhone 15 pro in June 2024 from Harvey…read moreNorman (Sligo branch). While purchasing this iPhone which is already a very large sum of money she was encouraged to take out the partnered insurance plan (which was not cheap) should the phone suffer from mechanical, electrical or physical damage. After only a few weeks she already noticed how bad the battery life was for a new iPhone, she immediately went back to the store where she purchased the phone for assistance. The employees there were extremely rude making it clear it was "not their problem" although she had purchased the phone there. She worked separately with Apple and figured out that it was an issue with a rear camera which drained the battery. She also double checked this with an in store diagnostic. Apple suggested to go to the place of purchase (Harvey Norman Sligo) to get the phone replaced (EU consumer law and protection). My friend done that and was once again refused service. This year (May 2025), she returned to Harvey Norman Sligo with the same issue only this time the phone was entirely broken (it would not turn on). Harvey Norman Sligo refused to help stating they needed a case id to ensure she had actually had a diagnostic. However my friend accepted this and found the case id they were looking for, returning to Harvey Norman Sligo with the number they claimed would make it possible from her to be compensated a new phone as well as a lot of other evidence that proved her case. She was not compensated and they made her factory reset her phone causing her to loose all photos, memories, texts, social media platforms and important emails. She was told to wait up to 21 days which breaks EU law which states it must not take longer than 7-14 days to replace/fix a mobile device. As well as this she was refused by an employee to make a claim on her insurance. She has followed up with an email asking to be contacted by a Harvey Norman Sligo employee within 24 hours and she has been entirely ignored. Not only was Harvey Norman Sligo's employees extremely rude and unhelpful, they are also breaking numerous EU laws in this case. I would never recommend to anyone to purchase from Harvey Norman after witnessing what my friend did/is going through.

Harvey Norman Flagship Tallaght

Harvey Norman Flagship Tallaght

(2 reviews)

Tallaght

Went here yesterday to buy a phone was waiting ten minutes for guy to finish with another customer…read morewhen he was finished he vanished I asked another staff member was there nobody else to serve me she said I'm braindead about phones and other server was on a break it was 15 45 pm and no staff to serve customers bet I'm not the only one to walk out of that shop what a joke flagship store and no one to take a grand off me

Stick with the smaller companies…read more Stick with the smaller companies. At least if they screw you,a bad review might actually make a difference. Bought 2 electric recliner sofas €1000 each + their guardsman cover they force feed you saying how amazing it is and they cover everything imaginable.(never received any information about the plan from them) One of the sofas has been fine and the other nothing but trouble, broken motor which took about 6months to fix,waiting on the part from China. Then about a month after that the arm fell off. Havery Norman said excessive force would have been needed to break(not the case, but it's my word against their surveyer) they won't cover it,I should go through guardsman. Who also won't cover it because they don't include the frame in there cover. So now I'm stuck with €1000 piece of crap. that I've owned for 12 months and it has been broken for 9mths. Absolute nightmare of a company. Stay clear. Once you hand over the money they don't care about you anymore.

Maplin Electronics - electronics - Updated May 2026

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