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    Harvey Norman

    2.4 (17 reviews)
    Closed 9:30 am - 6:00 pm

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    7 years ago

    Worst store ever bought a danny sofa leg broke within 7days after delivery. And poor service refusing to refund.

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    dfs

    dfs

    1.5(14 reviews)
    0.2 km
    €€€

    I visited DFS Carrickmines with my aunt to purchase two tables for around €1,700 and experienced…read moreone of the most shocking cases of poor service and discrimination I have ever seen. The price clearly displayed on the shop floor did not match the price on the website, and the salesperson then quoted yet another, different price. We were ready to pay in full in cash and had already begun providing our details when staff suddenly refused to honour the displayed price. When we asked to speak to a manager, we were told no manager was available, even by phone, and that someone would call us the next day. This is unacceptable and appears to breach Irish consumer law. Under the Consumer Protection Act 2007 (Section 57), a trader must not supply goods at a price higher than the one displayed, and the European Communities (Requirements to Indicate Product Prices) Regulations require that selling prices are clearly visible and inclusive of all charges. This kind of pricing confusion and refusal to honour the displayed price undermines consumer rights and trust. Far more disturbing, however, was the behaviour of another staff member named Sinead. While I explained the situation to my aunt in Spanish--because she does not speak English--Sinead approached us and, without even introducing herself, insisted that we should not be speaking Spanish because the salesperson was present. She said we "had to speak English" so that staff would know what we were discussing, even though we had communicated perfectly in English with the salesperson. This was humiliating and xenophobic. No business has the right to dictate what language customers speak to each other, especially when one person cannot speak English. Such behaviour appears to violate the Equal Status Acts 2000-2018, which prohibit discrimination in the provision of goods and services on the grounds of race, nationality or ethnic origin, and which explicitly ban harassment that creates a hostile or offensive environment. This experience was not only frustrating but deeply offensive. Acts of xenophobia and discrimination have no place in Irish society or in any business operating here. We will be asking for a full investigation of this incident by the appropriate authorities, including the Competition and Consumer Protection Commission and the Irish Human Rights and Equality Commission. DFS must immediately review its pricing practices to comply with consumer law and must provide urgent staff training on equality, respect and anti-discrimination standards. Until this matter is properly addressed and corrective action is taken, I cannot recommend DFS Carrickmines to anyone. This incident should serve as a serious warning to all customers and a call for accountability from the company.

    SHOCKING CUSTOMER SUPPORT. I wish I had read the online reviews before I spent several thousand €s…read morewith DFS. Genuinely the worst customer support experience imaginable. After 9 months of waiting for repair resolution which included 3 failed repair attempts (wrong part 3 times) and numerous missed dates - DFS is an appalling furniture retail operation. I am still trying for my repair but am at end of patience. I agree with other reviews - AVOID AT ALL COSTS and stay away from this company - you will be glad you did.

    Gas & Electric Centre Ltd

    Gas & Electric Centre Ltd

    4.5(4 reviews)
    10.7 kmHarcourt
    €€

    Gas Electric Gas Electric is jam-packed with appliances of all sorts. Whether you need a large item…read morelike a stove, fridge or washing machine or something small such as a hair dryer or, in my case, a coffee maker, Gas Electric probably has it. It is worth while to stop in if you need anything appliance-related and it is especially beneficial if you ask the person working if they have other items that aren't on the floor. Chances are they do have more options, but the space is too small to accommodate all models. They try their best to get them all out there (as seen by the narrow footpath). The prices are great and they always seem to have a bunch of stuff for reduced prices. It is conveniently located on the strip of Richmond/Camden Streets where lots of other bargains are to be found so why not peek in if your hot pot is on the fritz?

    I just had a very pleasing shopping experience here at Gas & Electrical Centre Ltd…read more My friends spotted a Remington styling wand in the window for 39.95 EUR and said that it was a good price for a good product (she has the exact same one). As I had been thinking about getting a stying wand, I decided to get that one, there and then. The sales lady establish that the wand in the window was the only one left and that I could have it for 35 EUR. Result! It's very easy to go to retail parks or shopping centres to buy electrical goods. But I think I will be checking out local small businesses like Gas & Electrical Centre Ltd first before I make a trip to the bigger chains.

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    Gas & Electric Centre Ltd
    Gas & Electric Centre Ltd
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    Harvey Norman - appliances - Updated May 2026

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