Had exactly what I needed and great price. Good service, and I was in and out in one minute. Recommended.

Never go in these store ,I was going to buy a iPad Air 13 256gb for my study but they say they don't have it in the store only online and delivered at home 'but I feel not safe to be delivered at my address because we live in the apartment complex,I did ordered before but got stolen.so I said is it ok to order in the store and they told me it take months. Same happened to my 15 pro max but Compu b ordered for me in there store for 3 days only ,compu b in dun drum is the best very helpful,so I will definitely go there it was a mistake to trust these store . read more

This is the best place to repair your apple devices in Dublin. The guys there are very knowledgeable and ready to help. The environment is very neat. read more

They are kind of clueless here. I came in two months ago and spoke to a "knowledgable" fellow about iPhones. He said, "No we do not carry those at the moment but we will be soon. Probably in two months, if you come back." So fine, I came back two months later. Here I am, standing in the middle of the shop next to a 1 meter tall poster advertising "The NEW iPhone 4S". A girl walked up to me and said, "Are you all right?" I said, "Hi, do you sell the iPhone 4S?" "NO. We don't sell that. We're never going to sell that," she replied rather curtly. Seriously, I'm standing next to a giant poster urging me to buy the iPhone and here they are saying they will never carry that. I said, "I was in two months ago and a clerk told me you'd have them in stock in 2 months." She looked at me with a pedantic stare, as if I were a 4 year old who needed something simple explained. "We're not a PHONE store. If you want a phone, you'll have to go to a PHONE store. We don't have the facilities to repair them so we're never going to sell them." The response was a little more rude than I expected, especially since I was willing to hand over 500 euro to this shop. There are so many other places in town that sell Apple products. Try: D.I.D Electrical, Arnott's or PC World to name a few. read more

Compu B - The gaping maw of the thing that is Compoo Bee - Computers Near Me - Dublin, D

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Basically, this shop is mediocre. Talking about staff knowledge. In other words, if you are IT "person" and know few things about computers and their software and hardware, then you won't find much help here. Only frustration, unless you're super patient person, which I hope you are ;p If you are simple person not interested in gadgets and computing, you'll be pleasantly served as staff are nice, just their knowledge is mediocre or less than then, but you won't notice that and will think that staff knows everything. Staff rotation (I believe) is quite often, maybe that's why you hardly find great staff with great knowledge base. ---- Went to buy smart cover. I says: "give me read plastic one", "sorry, we don't have them...", but it appears to be dozen of them in the shelf. What a hell, boy!? Oh, I'm sorry, it probably was your first hour on the floor... Put a DON'T SPEAK TO ME label on your forehead. Forgot to say, please :) Almost every time in that shop I get some stupid unprofessional experience. Even when called to check, if they have smart covers for new iPad Air. They said they have (I asked for color red) three of them, but wait, there are two types - plastic and leather (€39 and €79). So, again, unprofessional service. read more

Compu B - Computers Near Me - Dublin, D

Meh, ok it has the finish of an Apple Store but it's not... Let's all remember that plus it shows, popped in for an airport express, asked assistant who was nearby a display of them (they were under lock and key) he just replied, grab one at the till & pointing around to the till area... Ok, cheers for your help. Stood at till area and only 1 person serving who was going through 101 Q's with person buying a Mac so accessories, insurance, etc... Jezz, can someone just serve me! Finally assistant from earlier, re appears and said here's your airport, before I knew it he dropped it on the floor and just looked at me, before I knew it I'm down picking it up... How did this happen, he half heartedly passed it to me, let it drop and I'm left scrabbling on the floor! Considering I knew exactly what I wanted, didn't flaff around... It took me 15mins to get served and finally leave. read more

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This is the Apple shop in Dublin and I really dig it. They have worked so well with the space and it is bright and airy even though the floor space is still quite limited. I went there to get a case for my phone and the selection was fantastic. The member of staff that helped me was terrific and a great laugh. His help and advice was wonderful - very happy customer here! read more

Compu B - Computers Near Me - Dublin, D

I read several reviews from dissatisfied customers. They say there's a high turnover and staff and lack of knowledge. I just ran in to buy a cable. They have quite a good selection of product. Same price as everywhere else in Ireland. No complaints with my little five-minute jaunt into the store. I would return to buy accessories. read more

My experience at this store was nothing short of scandalous. I was traveling from San Francisco and leaving in a couple of days. My touchscreen had stopped working, the phone was able to charge and messages and notifications were being received, so the only problem was the touchscreen. I had neither dropped the phone recently nor gotten it wet. Yes, there was a slight dent in the back of the phone and a very mild crack in the interior of the camera lens as was mentioned. However neither of these issues were remotely connected to what was going on with the touchscreen. I was told to come back 4 hours later after I dropped off the phone. I was then informed that there was no way to fix the phone and it had to be replaced. For a whopping €412. I contacted my brother who lives in Dublin and he recommended a phone repair shop. I went the next day, and guess what? The technician fixed my phone in about 30 seconds saying there was only a need for a minor software reboot. Imagine my amazement! And he didn't charge me, saying my smile of awe was payment enough. Needless to say I'm appalled at the lack of service at your store, given I had an amazing experience at another store. There seemed to be little to no effort in assisting me with my phone issue... just a need to try to scam money from me. I have been a valued guest at Apple in San Francisco for years and will be happy to relate my miserable experience at your store. And to add insult to injury, you charged me €39 to tell me there was nothing to be done to fix the phone, yet another store happily resolved my issue in seconds AND free of charge. Your business model is atrocious and I will happily never refer anyone, either in Dublin or California to do business with you. I would also like to be refunded the €39 I was scammed out of. I paid at the time because I couldn't get out of your store quick enough. In hindsight, I believe it's ridiculous to be charged for bad and unrewarding service. read more

I've never wrote a Yelp review before I experienced this store. If you're having troubles with your Apple product, buy a plane ticket from RyanAir to the nearest official Apple Store location, fly there, deal with your problem, and that would be less of a burden than dealing with this store. Let me preface this by saying there are a couple people there that were truly kind and helpful, and I appreciate their work. I came into this store two weeks ago with a stuck "A" key on my two month old MacBook Air, expecting a quick fix. The people there told me that they would need the laptop overnight to diagnose and fix the issue. I was a bit wary of them needing my laptop overnight, as I had figured a stuck key was easily fixed, but I went with it. The next morning, I receive a call that my "A" key is not stuck, but three of my other keys aren't depressing properly and they would order me a new topcase, which was surprising to me. I went into the store that day to assess the problem, my "A" key was still stuck, and the other keys depressed fine, but I have AppleCare so I let them buy the topcase as it would be of no cost to me. They said it would take two days for the part to come in and to install it. This was annoying to me, as I'm a student and my laptop is integral for day to day schoolwork, but again, I let it slide. Two days pass and I don't receive a phone call, so I call them to figure out what's going on. They tell me that they need a new I/O (input/output) cable for my laptop as there is no power going to my keyboard. If you guys remember, this is a two month old MacBook Air with a presenting complaint of a stuck key, and now there's no power to my keyboard... They said it would take a week to fix, which was the last straw for me. I was headed to Greece the following week and I needed my laptop for the vacation. So I called Apple HQ to figure out why they were having so much trouble. The people at Apple contacted Compu B, and suddenly, my laptop was going to be fixed within ten minutes. Rather fishy stuff, but I was grateful to Apple for putting a fire under their asses to get my laptop fixed. I receive my laptop that day, and the key is fixed, and my laptop feels great! However, the trackpad was sunk in in the bottom left corner, which was not a problem I had before. I figured it would fix itself, and went on my vacation to Greece, emailing Compu B while I was there that the trackpad was a bit sunk. They said that the fix should take no time at all, but when I entered the store today, the manager basically told me that the trackpad was fine and that they can't do anything for me. My trackpad is still not depressing correctly in the bottom left corner, and the guy basically embarrassed me in the middle of the store, not believing that my laptop had any issue. The customer service, bar a couple of kind fellows, was horrendous. The service was terrible. I'm just so upset with how this store went about my issue that I literally had to write it all out on here so no one has to go through what I did. I will not be going to this store any longer, and I'll wait to head back to the US this December so my problem is effectively fixed by an actual Apple Store, as opposed to dealing with back and forth bullshit for a week. Go here if you have zero alternative options, but don't say I didn't warn you. Some other solutions for fixing your Apple product I'd recommend over going to this place are lighting your computer on fire, hiring a homeless person to diagnose your problem, throwing your laptop at a wall, the list goes on. read more

! AVOID AVOID AVOID AVOID AVOID AVOID AVOID ! I wish I could give no stars because they aren't worthy of one. Some of the staff members shouldn't be working there. They have No level of customer service WHAT SO EVER ! Little or no product knowledge and a rotten attitude. I was spoken to by one of them as if I was born yesterday. And I build computers in my spare time. I bet the recruitment standard in that joke of an enterprise is " Employ your mates and forget about genuine mac enthusiasts ". This company needs a kick up the ass for the caliber of staff they seem to employ. I Handed in my 13 " Mac book Pro ( UNDER WARRANTY ) last week. With a defective keyboard. I was forced to argue with an incompetent sales assistant who looks around 15 years old with goofy looking black hair ( You know who you are and you shouldn't be working there ). Typically after being fobbed off . Then I had to ask for the manager in order to have my faulty mac book even looked at. He took his time of course. Over 30 minutes moping around the shop floor. They take it in and come back to me a week later demanding close to 200 euro for a repair. For a mac book which is only 6 months old. And under Warranty. Had to demand my mac book back . And brought it to a decent " Authorized Service Provider " with a lot more experience and customer service than these clowns. ' EVAD It Solutions ' on the quays dealt with me as soon as I walked in the door. Friendly assistant. Explained the problem in one sentence. No questions asked and 3 days later they had fixed my problem. They even replaced the whole top case when only one key was defective. Compu B shouldn't hold the right to stick an Apple logo on their window. Having said that they shouldn't hold the right to stick their joke of an enterprise on the end of the country's most renowned shopping location with their standards. They just don't cut it. Disgusting customer service compared to EVAD It solutions. NEVER AGAIN will I step foot inside there again ! Every time I walked past that pitiful excuse of an enterprise I'm gona have a disgusted look on my face. Hopefully those clowns wont be around much longer as soon as a genuine Apple Store is established in " Baile Atha Cliath ". May I suggest the CHQ Building in the IFSC ! If Apple are reading this. ! Ideal location for a " Real Apple Store " ------------------------------------------------------------------------------------------------------------------- Response to Anthony S of Compu B PS : Anthony, I would to point out that there was no liquid damage. From your inspection of my machine you might of found " Traces " of coffee stains under the keyboard as I can remember a dab of coffee spilling over my top-case months ago. But you guys deemed it " Liquid Damage " Tell me how could this be classed as damage if the machine is still fully operational with no defects ? You used this as an excuse to save yourselves time and money by not repairing my machine and risked your arm trying to make me pay for something I shouldn't. Furthermore EVAD IT Solutions didn't notice any traces of "liquid Damage " and if they weren't " Thorough ' enough in their inspection I find it hard to believe how they could miss spotting a liquid damaged machine. They found nothing wrong with it. I would also like to quote from your response just to show you how indecent you guys are ... " It is unfortunate for both ourselves and Apple that Evad were not a thorough as ourselves and did not spot the liquid damage." It seems like you were more concerned in my machine remaining un-repaired and had no intentions of helping me, unless I handed if I can remember 245 euros for a repair for a machine that is 6 months old and UNDER WARRANTY. I find it hard to understand why you guys have the authority to act on behalf of apple as a service provider. Because you are doing nothing but tarnishing their image in customer service. This will not prevent me from purchasing Apple products in the future. I just know it wont be coming out of your doors, or ever brought back there for repair ever again. Regards Robert. read more

Every time I've gone in there, I've left frustrated. They keep you waiting and the staff don't seem to have full knowledge of products or how things work. The guy I spoke to the last time I was in about a replacement for one of my macbook accessories wasn't even listening to my explanation, he was very curt and borderline rude. Very frustrating encounter and certainly not the first time it's happened. I go past the shop nearly everyday, and I assure you I will not be stopping there or recommending it to any of my friends. As an aside, I agree with Robert J, as I have equally found the guys at Evad much more helpful than the staff at Compub. read more

If you value your devices, NEVER engage with this AWFUL service provider. They ruined my computer. I'm sharing this here after spending another hour on hold and deciding I'm not going to waste another hour of my life standing in their queue just to have them take my laptop back and ruin it further. Seriously, take a trip to Belfast before using these scam artists. I dropped off the computer for a simple free battery replacement under an official Apple program. After nearly a month, Compu B finally returned my previously functional MacBook Pro COMPLETELY BROKEN. It is unusable. The battery they supposedly replaced TWICE shows an X through it, and it dies immediately when unplugged. They replaced the keyboard with an entirely different keyboard layout than the original without asking. It now takes 10 minutes to turn on, the graphics skip, the fan is running loud, and it can't even open a word processor without freezing. NONE of these issues existed until they started "repairing" it. It was a perfectly functional 1,500eu MacBook Pro that was not even 2 years old. So, from the start- They didn't even touch the computer for nearly 10 days. When they finally ran diagnostic tests, all they found was a battery problem and some sticking keys- both known issues, free replacement, no big deal. I was quoted 1-2 more days to receive parts and fit them. When I went to pick up my computer, I was told that the battery they received from Apple was bad, so they needed to order another one. Another 1-2 days. Annoying because it had already been 2 weeks, but fine. I go in to pick up my laptop again. It's not there, maybe tomorrow. I call the next day, still nothing. I'm told that it's fixed now but it's too late for a Friday shipment, so it'll be back in store on Monday. I go in after the weekend. Still no computer. It'll be tomorrow, Tuesday. Now it's getting ridiculous. Then I get a call on Tuesday afternoon- suddenly the logic board is broken and they want 600 EUROS. I tell them no and to please immediately return the laptop to me as is. He says I'll be able to pick it up tomorrow (Wednesday). Wednesday comes- it STILL hasn't been returned. He calls back and tells me he's going to apply for a free logic board replacement according to EU law. Why wasn't this option mentioned yesterday? And why haven't they returned the computer as I requested? I start to think they broke it in the workshop and are trying to cover their tracks. I continue to try to figure out what they're doing with my computer for another 2 days. On Thursday, I finally tell them I don't want to work with them anymore and will pursue this with Apple directly. They say it's now too late to pick it up that day so I'll get it back on Friday. I go in to collect it Friday- IT'S STILL NOT THERE. I wait through the whole weekend again and finally get it back on Monday night, after 25 days of their unbelievably unprofessional evasiveness and poor work. I tried to boot up my computer last night and it's completely unusable. Apple is now providing me with a brand new laptop for free. Again, never use this company. read more

They had my MacBook for 4 days, got it back and not fixed. I explained the issue in detail and what I had attempted myself to fix (wiping hard drive, reinstalling os, hardware diagnostics etc). None of that was noted. Repair technician rang me to tell me they were looking at it and when they told me what they were doing I advised I had done all that already. They said they'd try again. Get the text to collect the next day which I do, wait over half an hour for the service desk to be told to collect it downstairs. Bring it home and still broken. I'm not sure what I've just paid 70 quid for as nothing has been resolved. Worst customer service I've had in years. Hope that feedback survey comes through from apple also, how can these guys be affiliated in any way at all?! read more

AVOID AVOID AVOID got my iPhone "fixed " under warranty to be given back a phone still damaged. I went back into report this to be told that my phone was no longer covered and that I had to pay them to fix it ??? I was told repeatedly I had no consumer rights by a technical staff member (Keith ) and that I was entitled to nothing. I contacted Apple directly and THEY fixed the issue and apologies and gave me credit to my apple account for my horrible experience in compu b. They are all clueless and don't communicate with each other read more

Avoid them if you want to save quids.. ---Dont fix it if it ain't broken--- ---Exploitation of gullible customers... read more

I was advised by Apple Customer Care to call Compu B Grafton Street and ask if they stocked the Apple Sim for iPad. I made the phone call and was greeted by an unenthusiastic, sleepy sounding young man. The sleepy man said they "don't do sim cards". Again, I stressed that I was looking for an "Apple Sim". He said he hadn't heard of it and asked if I wanted to explain it. I said I didn't want to have to explain Apple Sim to an Apple Retail assistant and he just hung up on me! The line could have coincidentally cut off but I doubt it. Waste of time. If you want official Apple assistance, got to the official Apple store in Belfast. read more

My latest experience with compu b was very frustrating. The saga began when my mother dropped her iphone in the toilet. I took it to a repair place who unsurprisingly pronounced it dead, dead, totally dead. So I explored the option of a trade in. After contacting Apple I was told that the trade in price is about half and any apple reseller could do it. I called compu b to see if they would, and then went to drop the phone in. They needed to check it had all its original parts, and said they would call me. I got a call the next day saying it had failed the test and could not be traded in, and they were very vague about why. I went back to the repair shop, who were really helpful and said they'd take another look, but could not imagine what the problem with Compu B was. So I went to collect the handset and get the exact details as to what the problem was. Every time I was in with the technical staff I had to explain several times why I was there. Including one "helpful" incident where I got told the problem was it had water damage - facepalm. In the end a technician talked me through why he thought it had failed the check. I asked to be email all the photos they had taken with the micro camera and exact description of what the problem was, because my next stop was going to be the consumer protection agency. That was met with genuine shock. He offered to go through the phone again in more detail and have a chat with Apple about specifics, and then send that on to me. The next call I got was one telling me they would trade in the phone and a day later I was able to pick up a new handset for the trade in price. If I hadn't pushed it, or if my mother had gone in herself, the price would have ended up being several hundred euro higher than it should have been. It only worked out in the end because I persisted. read more

Not enough staff members in the repairs area. Their customer service number takes ages to get through to someone and it usually rings out. Bo read more

Went in to get help with backing up my pictures to icloud - should be simple enough . The tech guy took my phone and turned it off. He then said it wouldn't turn back on and that i would have to send it away and then pay for this to happen. I was really angry as i never ever had any trouble with my phone before. All i wanted my my photos backed up and now suddenly my phone was broken and i have to send it away ???????? After requesting to speak with his manager i got my phone back into my hands an was able to turn it on straight away. Never had a problem with my phone before and found the tech guy extremely rude,unhelpful, and unprofessional. I fear that they often do this to their customers to try get €€€ out every customer. The manager in fairness was a bit better in helping me but nothing to rave about. They need some serious customer service training in there. *** Also found out that the chargers that they sell in in their store are not apple certified. The charge around 20 euro for them and there not even the genuine thing. I will avoid this shop at all costs. read more

Ok I suppose, we don't have an apple store yet and we probably won't have one for a few years, but until then this fills the gap. Its like an apple store, bright airy and very little stock on display, but it's nothing compared to the apple stores in new York or hong kong, it's a bit like the one in Belfast. As for prices, the products are the same as in an apple store, but €24 is a bit expensive for an iPod restore that only takes 2 minutes. Staff are very friendly and helpful. read more

Booked a time slot to get an iphone battery changed. Arrived at appointment to be told it would take 2-3 weeks. Complete waste of time. Why not advise that on the website when people are making a booking. Will never use Compu B again read more

Avoid Avoid Avoid!! I went in to enquire about fixing my water damaged iPhone and the woman at the repairs desk told me that it couldn't be fixed after barely even examining it. She then launched into a long sales pitch about why I should invest in the new iPhone coming out soon which I said was out of my price range. As soon as I said that she immediately lost interest in talking to me and moved on to do something else. This consultation left me less than confident in the diagnosis they had given my poor phone so I went to another competitors store, who were able to fix my phone within a matter of hours. The staff there seem to be only interested in making the largest amount of commission possible rather than carrying out any repairs. To add insult to injury, when I emailed their customer service about my poor experience I received no reply. read more

Could be worse. Staff don't know their product well is my experience. Plus, it's NO faster than ordering from Apple online for anything major. I'd rather order online than educate their staff. Browse here, order online. read more

Wouldn't repair an iPhone battery. I had called in advance and been told to bring it in. Wasted my short, valuable time while visiting the city. read more

Unless you really need an item you can just pick off the shelf don't bother with this lot. My company has a fairly large number of Macs and after waiting over a month for two minor repairs (calling several time a week to be lied to) I won't deal these guys anymore. I just bundle anything needing repair into my car and head for the real Apple store in Belfast who usually get everything fixed or replaced inside an hour or two. Not much point buying anything new from these guys in CompuB either. The staff lack training and the store has very few hardware configurations available. Again it's better to either order from the online Apple store or head for Belfast. read more

Very shoddy experience. Charged €79 for having a problem diagnosed with my IMac, a problem that originated in Compu B's workshop the last time I had my machine repaired. Under no circumstances will I be recommending these shafters to anyone EVER! read more

Dont go there unless it was your last option! I cant believe I spent 300€ to fix my macbook and it came worse than ever!!! i took it there because i had issue with windows popping out and now i received it back with the same issue but Updated!! and guess what so slow i cant open a page without waiting for at least a full minute. This is ridicules read more

Great shop for Apple products. Always busy and staff are always helpful. I have bought most of my Apple products here.

it's weird this place isn't in yelp yet - at least not this particular retail location. the others are computer repair shops from what i can tell... i'll write a longer review when i'm not on my way off to the airport but for now i'll just say it's like the apple store lite, the staff are very nice and friendly but the selection leaves a bit to be desired. but for lack of a proper apple store, it somewhat fills the gap. read more

Best Apple store in Dublin. Well - it really is the only one that matters. Anyway, a big shout out to Steve in the Support area who repaired my Apple MBP. He kept at it until the issues were resolved to my 100 per cent satisfaction. These guys live up to Apple standards. Steve would be proud of yiz! read more

Great knowledge shared with customers. Just enjoyed learning about video editing with iMovie and now Final Cut Pro x

I've been to Compu B in Grafton street a couple of times. Most often I was met with most pleasant response from the staff - very helpful people, willing to discuss joys and problems with all things Apple. But from time to time their prices of non-Apple goods (speakers, iPad/iPhone 3rd party cables, etc.) are a bit higher (not by much!) compared to the official Apple online store (I always believed that all APR's sell at the same prices as Apple original stores). read more

Absolutely great place for all your Apple needs. Very friendly and helpful staff. Nice layout and gives you great opportunities to test items before you buy! Only negative is that all accessories are expensive! read more

Leaving one star because I have to not by choice. Avoid this store like the plague. Staff rude and thick haven't a clue. No customer service at all. Worst after care ever. AVOID AVOID AVOID read more

Maybe I was lucky. There was only one person in the store. I was sent upstairs to the service dept. great, knowledgeable service. Fixed the problem right away on my iPad, and explained what went wrong. read more

Ridiculously bad service. I have given my iphone in twice in the last 6 months and I won't be going again. Both times they have told me I need a full new unit for €364. Their diagnosis was vague and when I asked for further details I wasn't given any. On both occasions my phone has been fine. Once without any work and the second time it cost €25 to have the charging port replaced. Their affiliation with Apple is misleading. Avoid read more

I have dealt with CompuB in both Dundrum and Cork and their staff is atrocious - unhelpful, rude and useless. I initially thought it was just individual staff members and I was unlucky in who I was dealing with it but it is consistently bad - almost like it is company culture. I have had a Mac for 8 years and have dealt with Apple in London for most of that time as I was living there and while they are extremely busy, they are very helpful and very professional. The only reason I go to CompuB is because they are a recognised Mac dealer. It is actually turning me off Macs as I have to deal with them anytime there is an issue. It is just constantly a frustrating issue. I am actually fascinated at how bad they are. read more

Had an ip[hone problem went in and they had a long line waiting to talk to a very young person ,terrible service..go direct to apple

Such a unprofessional store. Apple are only sold in a handful of places in Ireland but this place should not be one. I went in to buy a new apple mac pro 15 inch around 2000 euro plus and not one person would serve me until i went to ask for help( 20 odd minutes standing around). The sales assistant could not tell me what the vat rate was or the student discount. I found out myself student discount here is 6% apples online is 8% makes a difference though when its a lot of money. I ended up buying online as handing over that much money to these bafoons would of sicked me. My laptop arrived in 2 days from apple with my 8% discount and free delivery. save your time money parking bus fare and stress levels and do not go here. read more