We found Hardwood Floors by Jonathan Gayer the old fashioned way--reviews online, just like the one…read moreI'm posting and you're reading right now! Originally, we wanted to have wood flooring refinished and the rest carpeted, but then changed our minds a few times. Finally, we decided to put LPV throughout our entire condo in Walnut Creek, even the bathrooms. We're SO glad we did. Eva, Jonathan's partner, invited us to their showroom in Concord and that visit made all the difference. She made us feel so comfortable and confident. AND she made is SO easy when she offered to have us take a large sample home to place it in the center of the rooms. BAM! LOVED dealing with the Gayer team. AND, let's not forget Mariano and his team of installers. SO grateful we chose Jonathan Gayer. Feel free to reach out to us for more details. We're so very satisfied with the choice we made.

Adding hardwood to your home is no small undertaking, but done right, it can be one of the most…read morebeautiful home improvement decisions you can make. Not to mention it will make your floors easier to clean, your home feel fresher, and increase its value. The lower half of our home has hardwood, and we'd been considering hardwood to replace our gross carpeted stairs and second level bedrooms for years. We took our time in shopping around getting several bids. Jonathan Gayer provided our first bid and was ultimately who we decided upon. There were a couple other contenders, but something about Jonathan just felt right. It was one of the best home improvement decisions we have ever made. I'll give it to you in bullet point sequence as Jonathan checked all the boxes for us in this respect: * The proposal process with Jonathan was patient, comprehensive, professional, with no-pressure at all. * We were trying to match our 12-year-old 1st floor hardwood with new hardwood on the stairs, landings, and office. Jonathan did a lot of legwork and delivered us several samples with no pressure whatsoever. * We decided to wait several months before pulling the trigger, and when we were finally ready, we went right back to Jonathan. He didn't skip a beat, helping us with another home walkthrough, answering final questions, and deciding on the wood choice. * The installation was punctual, professional, and precise. His team, led by Mariano and Jose, were respectful and communicative throughout the entire process. They prepped and cleaned each day to minimize the intrusion of such a major home undertaking. And they were all great with our dogs and 7-year-old. They were also consultative, giving me a few choices and suggestions along the way that ultimately made a big, positive difference to the outcome. Our floors, stairs, and banisters look stunning thanks to Jonathan, Eva, Mariano, Jose and team, and as their proposal came right in the middle of the bids we were getting, I feel we make the right financial choice as well. I wouldn't think twice about using Johnathan Gayer for our next hardwood floor project. Trust me, they are craftsmen and will beautify your home in the most friendly and professional way.

We recently hired Santos and his crew from Duran flooring to replace all of the old carpet in our…read morehome with hardwood floors (about 2,500 sq ft), and the results are nothing short of perfect! From start to finish, the entire process was smooth, professional, and stress-free. The crew was extremely prompt every single day--arriving right on time and getting straight to work. They were very respectful of our home, cleaning up thoroughly at the end of each day so the space never felt messy or overwhelming. The project took about a week to complete, exactly as promised. The craftsmanship is outstanding--the attention to detail around edges, transitions, and finish work shows how much pride they take in what they do. The final result is absolutely beautiful, and we are completely in love with our new hardwood floors. I highly recommend Duran flooring to anyone looking for flooring or general contracting work. Professional, reliable, and truly masters at their craft!

Wow! I am in the construction industry and manage contractors for a living. We reached out to Duran…read moreflooring to replace our existing carpet with luxury vinyl to address dust allergies. Duran was personable and FAST! We did everything from providing estimate, picking materials, and completing the work all within a week! That's 3 bedrooms, 3 closets, hallway, and stairs worth of replacement! Duran and his team is top tier. They are professional and do QUALITY work. They also are very considerate, punctual, and clean the area as they go. Our floors are leveled and no longer squeaky. Thank you so much Santos, Antonio and team!

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

Diablo Flooring has installed hardwood or laminate in 4 of my homes. I have always been pleased…read more The installers were great and I've always been happy with the finished product. I highly recommend.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

willie is a really friendly guy!!! we were pleased with…read morereception we got when we first entered the concord store! and we are quite pleased with the carpet we now have! the installation crew was fantastic, especially angel...all three of them were excellent.

The Floor Store in Concord exceeded my expectations. The entire process, from initial sale to…read moreinstallation, was smooth and well executed. Daniel D., my initial sales consultant, was fantastic at guiding me through the options, and Lorna Y. did a wonderful job coming to my home to take precise measurements. When it came time for the installation, Ruben H. and his crew were absolute pros. They were fast and efficient, and they even spotted specific areas that needed to be leveled before the floor could be successfully installed. While the installation process is always a bit messy, they communicated well and were always mindful that they were working in my home. Their craftsmanship and attention to detail were top-notch. The new floors look stunning and have totally transformed my home. I highly recommend The Floor Store and this team for their seamless, professional service!

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

Easy to communicate with, did a great job talking through options, and it looks fantasticread more

Shawn and his team were super professional, polite and friendly. They stayed late to get the job…read moredone and are coming back to complete a minor detail. I'm very happy with the work and the pricing! Best purchase I've made in a while! I'm a very satisfied customer.

I was once a Yelp Elite and wrote some very good and honest reviews. Trouble is Yelp is not fond of…read morehonest bad reviews. So I resigned. But I truly love to write the truth. I just relocated to Walnut Creek and purchased a great condo that needed bedroom carpet. To my surprise every call I made to flooring stores was answered by poor attitude sales persons along with the earliest install would be 2 or 3 weeks if lucky. Then I called Lamorinda Floors on Mt. Diablo in Lafayette. First phone call was welcoming and encouraging. Drive to the store and 25 minutes later found a top quality carpet at a fair price. "We can do the install in 2 days. Wait, it gets better. Two great guys show up and did the perfect install. Made my $750,000 condo look like s million. The best flooring store in the Bay Area.

The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing…read moreCoretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix.

We love our new carpet from Diablo Flooring. Roy Sanger displayed a lot of patience and explained…read morethe difference between brands, quality, and pricing. They have a great selection and Roy worked with us to get the best quality for the price. The whole team was fantastic from start to finish. Installation was installed earlier than the scheduled time frame. Highly recommend Diablo Flooring and ask for Roy Sanger as he's extremely knowledgeable with all types of flooring within your budget. M. Blatz

Unacceptable customer service, they old guy acted very annoyed, and like he's doing me a huge favor…read moreanswering my questions, with specific final quote being: "I'm not gonna do it". This was in response to showing the photo of my living room stair case. Giving no explanations as to why , and what are my options.. Good luck selling anything with this attitude..