Steven at the bookEase was a huge help when I was getting my new small business set up in Arizona…read more He walked me through the Arizona TPT (Transaction Privilege Tax) process, answered all my questions clearly, and made sure I understood exactly what to do to stay compliant. Even though my franchise requires mandated bookkeeping services right now, Steven still took the time to help and added real value. He also connected me with a trusted local small business attorney for corporate bylaws and other legal needs, which saved me a ton of time and stress. If you're starting a business and need help with taxes, bookkeeping, or getting set up the right way from day one, I highly recommend the bookEase.

I sent in my information for my 2023 taxes to be taken care of and they never got filed. 2022 was…read moresmooth with no issues but I don't know what happened last year. This CPA was recommended to me by a family member but I do not recommend this business to anyone. They are currently ignoring my emails and phone calls. This has caused a huge stress for me and my family with there being no solution. Maybe they'll reach out and stop ignoring me once they see this!

Would give a 0 if I could…read more I used this firm on a recommendation from a friend and it's done nothing but cause me stress, anxiety and $3,000 + in IRS fees due to gross negligence and malpractice. It's been a month and this firm has not done anything to reconcile my issue or paid the $3,000 in IRS fees for never filing my returns in 2021 but taking my money for doing my personal and business taxes( which they didn't even ask 1 question on). They claim they will try to fight the IRS fees but it's been a month and they've done nothing while my IRS account accrues more fees. They also totally messed up a year of QuickBooks costing me personally over 30 hours of work. Yes they want to put blame on a main player in the company , who recently died in 2022 but these things were done in early 2021. There is no excuse for this negligent work. Run away fast....their reduced fees must be due to their inexperience, minimal time working on your account records, and totally not worth this huge amount of stress!!! Waiting for my money to be returned and my fees paid by May 1 before escalating this to the next step....HORRIBLE EXPERIENCE!!!

Cindy is beyond amazing. She is always there when we have questions and offers solutions to…read moreproblems that help our business succeed. I've worked in both small businesses and large organizations for over 35 years, and I have never met an individual who is as dedicated to serving their customer as Cindy is. Her leadership is clearly reflected in the responsiveness and professionalism of her entire team. I highly recommend Pivot Solutions for your accounting needs.

Really excellent service and work product. Enjoyed my experience and will definitely reach out…read moreagain. Location is a little hectic, but don't let that stop you. The services are fantastic.

I have used Tom for the past two years and I highly recommend him if you are looking for a new CPA…read more The first time I went in for a consultation to meet him and go over exactly what I was needing and expecting from him for my taxes for that year. It was good to meet somebody in person and it did not take too long either. I really love the way that they handle business, they provide a checklist on what exactly you will need to provide as well as they have a secure online portal where you are able to upload all of your documents therefore you do not have to go in in order to drop off any information that is needed to do your taxes. This makes it very convenient as you just scan everything in and upload it if they need anything else they will let you know. He is very on top of things and they provide a full breakdown on what they did with a copy of your tax return. They have fair pricing and I look forward to confirming to do business with him.

I have had a wonderful experience working with Mark Brooks at Johnson CPA. He is approachable,…read moredependable, and extremely knowledgeable. What I appreciate most is that Mark takes the time to understand my business, patiently answers my questions, and explains everything in a way that is easy to understand. I always feel confident that he is looking out for my best interests and helping me make informed decisions. Mark provides the kind of personal service that is difficult to find, and I would gladly recommend him to other business owners.

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!

I spoke with someone by the name Ashley. She quoted me $1,000 a month for bookkeeping service even…read morewe only have 50 transactions a month. She also told me that they can't work with spas, wellness, or healthcare field. This place is definitely not for small business owners. Look elsewhere!

Tina and Katrina were so incredibly helpful, what a blessing this company was! I just started in…read moreaccounting/bookkeeping this past April, and have absolutely no technical background. When my company decided to switch accounting software, I knew trying to integrate QuickBooks Pro 2014 with XERO would be nearly impossible for me to do by myself. Xero has a support page online that will walk you through it, but I couldn't even grasp the first step. I can't tell you how amazing their guidance has been. Tina integrated everything for us and fixed all of the past accounting mistakes so we could start with a clean slate, and Katrina conducted an online meeting with us to show us how to use Xero. You have forever costumers in us!

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Called and received their answering machine. Left a message for a return call and never received a…read morecall back.

I met with Barbara. She listened. She understood and she offered great advise. I've come to…read moretrust her ...and although I won't be doing business with them right now, I certainly will in the future. Thanks for your time. You are a great asset to your company and have earned a future client.

Don't come here if you want your taxes done quickly! This company has had my tax documents for over…read morea month and still haven't been completed. When I call they hang up on me .