Terrible service . The experience of working with this company has been very frustrating. From the…read moreowner to his employees, they never return calls. They do not even have the courtesy to answer your email. The owner would set up phone appointments and then never show up. But they had no problem bragging about working with a billion dollar company. I find it very concerning providing my company information to a company that is so unprofessional. I do not recommend them. ------------------------------------------------------------------------------------------------- Pésimo servicio. La experiencia de trabajar con esta empresa ha sido muy frustrante. Desde el propietario hasta sus empleados, nunca devuelven las llamadas. Ni siquiera tienen la cortesía de contestar tu correo electrónico. El propietario concertaba citas telefónicas y luego nunca aparecía. Pero no tuvieron ningún problema en presumir de trabajar con una empresa de mil millones de dólares. Me parece muy preocupante proporcionar la información de mi empresa a una empresa que no es profesional. No los recomiendo.

I made an online appointment to get our taxes done virtually, which is very convenient because we…read morehave a new baby. I received two text and email verifications and confirmed them and my husband, baby and I sat around waiting for them to call at the time we were given. They never called, so my husband called them and the receptionist informed us that they were too busy to take on new clients. No one gave us a call or let us know and we wasted our time. Extremely rude. I'm a business owner myself and a simple phone call goes a long way.

Greg is fantastic. He communicates well and Very quickly. He also explains everything he's doing…read morewhich is great for me because I do not understand accounting at all.

Greg provided awesome service and great communication and had a reasonable fee! We really…read moreappreciated his knowledge and expertise and he saved us a lot of wasted time we used to spend on tax prep. Thank you Greg!

Mark Jugan is a highly professional and efficient tax professional with a very pleasant and calm…read moredemeanor. And he definitely knows his stuff. His communication style is simple and patient and he pays close attention to even the smallest details in an expert manner. Very reasonable rates. Highly recommend.

I'm happy a friend recommended me to Mark and his team. I made a mistake this past year with going…read moreexempt and my percentages. The advice and path I'm taking now will get me back on track. I'm grateful and will be back next year!

If I could give them a zero star, I would. They are the worst and so incredibly rude. They take…read moreforever to get your taxes done. If you are busy individual and do not answer your emails right away and they have to send you more than one they will charge you for their time as an extra cost. When I switched from them, I paid a quarter of what they were charging me to get my taxes done. Not only do they take months and months and months to get an individuals taxes done but they also charge five times more than anyone else. They do not know what Customer Service is nor do they care to even be nice. If you want severely overpriced, and have it take four months or more to get your taxes done and an incredibly rude tax service, this is the place for you. The worst customer service I've ever experienced in my life.

Totally a clown show. Your taxes won't be 'Loweyd' LOL Ask…read moreabout the employee turnover, average 8 months