Update: this issue still remains unresolved. Still waiting on a call back from the owner after…read moreweeks of playing phone tag. I'm sure there are kind people who work here, but we are very dissatisfied with our experience. We trusted this facility to properly monitor and care for our Australian Shepherd while we were away, paying around $50 per night plus tip. When we picked him up yesterday, we were told he had a hotspot and had been favoring one leg. At pickup, his foot was very red, but there was no visible blood. By the time we got him home, his foot was noticeably bleeding and the condition was worse than we were led to believe. This was not something that happened overnight and should have been attended to. Today we took him to the vet, where we learned that infection had already set in. The visit cost us an additional $150, and he is currently unable to put weight on his foot and will need at least a week to recover. We attempted to contact the facility through both the website and email and have yet to receive any response. While we understand mistakes can happen, this situation is not acceptable. I would encourage anyone looking for attentive care and communication to look elsewhere.

My oldest dog has been going for boarding off and on for 12 years. I love that they all know who he…read moreis - even new staff! Same for my newest dog who has gone to day care once every week or two for about 5-6 months. They all know him too, partly because he's so energetic, and he plays endlessly! He has been in puppy training and they have helped me reinforce good habits and giving him time outs so he can decompress from all of the doggy stimulation. I wanted to leave this review because I believe their score on Yelp should be much higher! My youngest is a Husky mix and my oldest is a pug.

We live across the street from the Birmingham Animal Hospital & Resort. It just opened up. We can…read moreliterally walk our dog there. My dog, a 6-year-old French Bulldog is reactive. That means it is very hard to deal with at a Vet office. The owner met me one day and said, "Bring Otis in during your walk. We will give him treats and he can get familiar with our place. I did just that, and Otis started to take me to the front door so he could see his new friends (unbelievable) and get treats. This morning, I took Otis in for an actual visit with the Vet. A vet assistant was educated in these kinds of dogs. She educated me, gave me some sedatives for the next visit and explained that these small bullies are simply like this sometimes. Otis got a shot for the flu (I highly recommend) stool sample, heart and teeth checked. He also got a q-tip in the ear. I had to hold him tight, but it was fine. The staff showed calm professionalism. The facility is pristine, and the parking is plentiful. They have day care, VIP Day care and boarding. Amazing place and so nice for us. I highly recommend.

Dropped off two fully vaccinated and healthy small dogs for a 6 night stay. I was at the emergency…read morevet with two very sick dogs less than 24 hours after pick up. Both dogs had a vaccine resistant kennel cough and had not been treated for it, one dog had pneumonia. I chose this place because it had a veterinary clinic attached and was assured my pets would be seen if needed. This definitely was not the case. I spent 3X the amount I spent on boarding trying to save my dogs from what they caught at this facility. The vet at the emergency care mentioned the volume of animals at the facility was probably a contributing factor. Never again! Don't be fooled by this new and modern looking place.

These people really love pets! They will baby your dog like it was their own. They go the extra…read moremile to communicate with you also. A great customer and pet experience.

We have had 3 and a half years experience with Red Dog Pet Sitting Services with CATS Gracie and…read moreRose. Five stars is tops here but our score would be 100 out of 100 if possible. Originally, the service was recommended via a Facebook connection. We had never used a professional service and had no idea what wonderful experiences awaited our two cats and us. My first interaction with Karl was on the phone seeking information. After he told me all about the service he started talking about a cat he had sat with before. He showed such care and concern about one of their " customers " it was comforting to hear. Little did I know that now this is how we have experienced this pet sitting service. There are two sitters who have come, Cynthia and Lauren. Cynthia has been the lead sitter and Lauren has been backup most of the time. Both have always done everything needed for routine cat care that included keeping a water fountain filled exactly as we asked. They both have sent photos and texts every day. This last visit that concluded a week ago (Christmas 2025) Rose wasn't eating like she usually did. Cynthia communicated about various things she tried to stimulate her appetite. There was nothing physically wrong with Rose but we all agreed that she might still be grieving the death of her dear littermate Gracie. Gracie died a year ago and the two had never spent one day apart. When Gracie died we let Cynthia and Lauren know. Cynthia had known Gracie the best and the longest. She provided several reassuring messages not just after Gracie died but other sweet messages along the way (not associated with visits). While this is a professional service, the service is personal. In addition to the pet care, they take in the mail including porch drop-offs - boxes and oversized envelopes. Here that means walking around the house and down a steep driveway into the area where the cats stay. All of this to say, the Red Dog Pet Sitting Services has been excellent. We would recommend them to anyone who has this need for their pets. (By the way, Rose did resume her routine eating habits.)

My 2.5-year-old boxer, Bruno, died less than 18 hours after I picked him up from Pet Paradise in…read moreHoover, Alabama. He boarded there from 03/24/26 to 03/29/26. During his stay I never received any call or notification that he was sick, nor did he receive any medical attention. When I arrived to pick him up, Bruno was extremely lethargic, did not have his normal gait, and breathing very rapidly. These were not normal behaviors for him. Additionally, he had a strong odor of urine coming from him. The attached photo shows his post boarding condition where he is visibly ill. While we were still at the facility, staff took his temperature at the front desk and told me it was normal, then saying he was just tired. Because his condition concerned me, I took him to an emergency veterinarian. The emergency vet recorded his temperature at 105.4°F, and we were then transferred to the veterinary hospital at Auburn University, where Bruno passed away. I had also signed up for the "Furever Connected" service for 03/28/26 (the day before pickup), which includes photos that accompany the report card. However, no photos were provided, though we were told we would not be charged for the service for that day of his stay. After Pet Paradise learned of Bruno's passing, local management reached out with their condolences and assured me they would retrain staff. The regional manager then contacted me and offered to pay the emergency veterinary bills if I would sign a release of claims. I declined to sign anything that would release my claims. Anyone considering boarding their pet here should research past incidents involving Pet Paradise resorts, including those reported in Pooler, Georgia in 2025. If you are considering boarding your dog here, I strongly recommend asking how they monitor dogs for signs of illness or injury and when a veterinarian is contacted. If I had known that information beforehand, I would never have brought Bruno to Pet Paradise.

Be aware that you may get some random excuse of why your dog that plays great with other dogs did…read morenot get to participate in outside play.

I love getting my doodle groomed here! She is always happy to go and returns looking so tidy!read more

My labradoodle goes to the Pawms at least once a week for daycare and is boarded anytime I travel…read morefor work or fun. Plus their groomers are fantastic! He loves it so much he actually seems sad when I come to pick him up. I trust the entire team fully to take care of him and I know he is getting so much care and love from each of them. They are amazing and really will look out for your fur baby like it is their own dog. You can tell they all really love pets and invest in their joy and wellbeing. Such an amazing atmosphere for your sweet pets to be cared for and to have so much fun. I would literally never be able to take him to any other place. They set a bar that could never be reached by any other place for him :)

I did not realize how much peace of mind I would have with Mallory, our Fetch caregiver coming…read moreevery day at the same time for longer hours to be with my post orthopedic surgery cat. She responded immediately when I had a question about the post op care. I thought it was expensive, doing the almost overnight for cats. Knowing my beloved boy is as happy as a bored cat can be when I can't be there for him when he spends almost all day in a crate gives me peace.

We love Fetch ! Janna is the best and even my mamas boy Bentley and my shy Bella love her! She…read moreclearly loves my fur babies! I love getting a pet Journal and pictures every day! The office staff is also very easy and nice to work with and the prices are very reasonable.

I took my fur baby to this facility for the first time and they did a great job. The atmosphere was…read morefriendly and very attentive to my fur baby and her needs!

From the owner: Where pups thrive and humans vibe! From doggie daycare, dog boarding, and dog grooming and more,…read moreenjoy the fun at The Bark Park—tails are always wagging!

This is a very personal review. I love my dog dearly. His name is Otis Redding. He is a French…read moreBull Dog that is three years old. Otis reactive which means, he gets really excited when he meets human's and other dogs. He is also very protective of my wife and I to whom he spends most of his time with. I have hired several trainers and behaviorists to help us with Otis. Let me be clear, Otis is the best dog we have ever had 95% of the time. It is the other 5% that we want to improve. I also wanted Otis to have a place to be boarded so my family can go on a cruise next year. That is the foundation of my needs and story. I purchased a package for Otis at Creative Dog Training for 20 days of "Interactive Dog Day Care". In addition, I hired them for for sessions of dog training with my wife and I. Please remember, this is not my first rodeo on dog training. Otis has gone for close to 20 visits, Monday through Friday every week. He has made both human and dog friends. Some days, the owner of "Creative Dog Training" sends me a short video on Otis progress. Other days, Otis gets kind of a report card of how he is doing. Brining him from Down Town Birmingham to the Summit area every day has been no fun at all. I choose to do it because it was the only way I could give Otis a deep dose of acclimating him to everyone. Today we did our first session with the owner/trainer. Once Otis walks in the door of CDT, he a zero issues with other dogs and is open to new human friends. The training session is about 1/2 and gave my wife and me so very easy hints on working with my dog at home. CDT is not cheap however anything in life that is worth having has a cost to it. I know have a place to board my dog and a better dog at home. We still have huge improvement needed. However, there is light at the end of the tunnel. Hope this helps anyone who reads this review.

Our girl has been going to CDT since 2017 when she was a puppy- they are wonderful for boarding,…read moretraining, daycare, you name it!

My dog, Buddy loves going there and the staff is very genuine! I can't speak highly enough about…read morethis place!!!

My dog recently was groomed here. The staff is nice and professional. I really hate that my fur…read morebaby had to find another groomer , but Jimmy did a good job. I went with a step above what is considered a summer cut . In my opinion , it took off too much hair. I just know what to request on the next visit in 6 to 8 weeks. Maybe longer since the cut was shorter than what I envisioned it would be. Due to COVID 19, there are operating with curbside only. Prior to my visit here , I downloaded their app. Unfortunately, appts can't be scheduled on the app and payments aren't accepted either. Still trying to figure out the purpose of the app , but I'm sure it has it's benefits to some. I like that TDS offers a variety of services for pets and that they are conveniently located right off Hwy 11.

Brittny and Magic City Pet Care are amazing. Oscar loves Brittny and we always feel comfortable…read moretaking trips knowing Brittny will take great care of Oscar. It's a little nerve wracking selecting an in-home pet service and you can rest assured Magic City Pet Care will take excellent care of your sweet pets! And she'll send some pretty amazing photos of your friends!

We debated what to do with our two dogs for our recent beach trip. Choosing Magic City Pet Care was…read morethe best decision and we are so glad we found them. They are very thorough, professional and a pleasure to do business with. From the ease of their app, quick responses and genuine love for animals, they really have thought of everything. It allowed us to leave town without a single worry. We loved getting notifications when they completed visits, including pictures and detailed notes of the time they spent with each dog. I would definitely recommend them!