This review applies only to the crew who helped with the outage on Houston Avenue and Albion…read moreStreet, in Methuen. Despite the stormy weather the men showed up late in the afternoon on December 24 and got the electricity running to the houses before our pipes froze. It was a huge job, with three trees downed and numerous power lines torn. I wish they had arrived sooner to save me a lung infection but considering the circumstances, they deserve a round of applause. Thank you!

Money hungry top executives. Way to big of a service area to be efficient. Absolutely no pride in…read morethe work being done. No pride in customer satisfaction. Eventually they will get whats coming to them. Matter o'clock time.

I was promised a $100 gift card when I switched over. They are Not the cheapest supplier, but the…read more$100 over 12 months covered the difference with $50 left over. Yay me. When I tried to collect the card I was told I had to be a customer for 6 months. Wasn't mentioned up front, but no biggie. Now after 6+ months, I once again tried too get the gift card. I filled out the form and jumped through the hoops... Today I received an e-mail saying my payments were "not on time" as required for the rebate. I have Auto Pay. I have never missed a payment. My payments are Never Late. This is B.S. Find someone else... anyone else.

Think Energy uses sketchy and fraudulent practices to acquire customers for their service. A rep…read morecame to my door impersonating an Eversource employee asking to do a quick check on usage, he then told me for my trouble I would be receiving a 20% discount on my bill he just said someone would call me to confirm. I received a call with from a rep using misleading tactics to get me to agree to switch my service to Think Energy. I told him about the door rep claiming to be Eversource and how unethical this was and told him I would not be moving my service. 1 week later I received a letter in the mail from Think Energy thanking me for switching my service and stating that they had notified my old provider of the change. I not once granted permission for this and specifically said I do not want their service but they went ahead and switched it anyway. Do not use this company, and be wary of door to door representatives.

They just installed a new hot water heater and I could not be happier. The two gentleman that did…read morethe work we great and very professional. They came on time and explained the whole process to me. They were very neat and clean. I would highly recommend them. Thank you! 6 Redmen drive

The technician that reached out was friendly, responsive and knowledgeable. Wasn't pushy for me to…read moredo the job. And then was flexible with timing when we were scheduling. They notified me prior to reaching our house and was in and out quickly. The new tank looked great and they removed my old oil tank (had a small leak and needed to be replaced before the winter). All in all, it was a great decision. Had to be done, even though it was expensive. But they did great work and followed through with each part of the way.

worst service ever and sooo rude, didn't show up for days this winter left my aged parents without…read morehear or hot water. then call and threaten my parents about Payment. Be forewarned this is not the company you want to do business with.

Robert came over to give us an estimate for our oil tank and made a plan to start the project. We…read moremade a follow up appointment to take measurements and then he canceled that appointment. We tried to reschedule with him, however, he ignored my call for an entire day. Robert finally called back and told me that he isn't going to work with us because we didn't get fuel from him. We told him that we would start getting fuel from him moving forward if he was able to fix our oil tank. Robert still refused to give us service because we weren't an existing customer. He was extremely rude and dismissive with us over the phone. Very unreliable also. Do not recommend.

I was with the same propane company for 13 years. A few years ago they were bought out by an…read moreinternational company. After that I couldn't talk to anyone directly and this past winter they ran me out of propane 3 times and I was on automatic delivery as well as monitoring. I called Broco at 5:30 pm ( their office goes home at 5). At 5:30 I got a call back from Tom. The next morning I got set up and Ted came over and fixed everything. I also had contact with 3 others in the company that day. Broco is a local veteran owned company. They answer their phones and are ready to help. I am so pleased to be a customer of Broco, they are fantastic. After they placed the tanks and filled them my fill up was more than a dollar less per gallon than my old company. If I could rate them more than 5 I would. Bill Irwin

I would leave negative stars if I could. These people are con artists. My oil pump died last May,…read morethey claimed they replaced it with a brand new one, charged me 1500. In October when I tried using the heat, it would not come on. I tried finding a reset button but couldn't, that's when I noticed the "new" pump was covered in dust. I called them and they sent a tech, who showed me how to reset, it was the actual the flashing light you had to press and hold for 10 seconds to reset, my old pump had a clear button on the side. they charged me 350 more for the visit. The pump never worked properly. The entire winter it kept shutting off every few days, eventually getting worse until it was shutting off every day. I called them again, they claimed it was the controller that was malfunctioning but they never changed that, which was a lie, it was attached to the pump and totally different from my old one, which had the button on the side, I had to pay them 350 for a tech to show me how to reset this new controller. He claimed it was irrelevant since it should still be under warranty. 3 months later I got a bill for 850 for changing the controller. I called and explained and they said they would get back to me. They never did. Instead they paid my service bill with money I paid for oil delivery, then sent me a bill for the same amount for oil delivery. all oil deliveries were paid in full the day after delivery. It's a lie and scam to get me to pay for a junk pump. When I try and call they hang up on me.

have been using this company for years with no problems. easy as pie to leave credit card info with…read morethem. they fill on schedule and your done. pricing is comparable to everyone else and they are fair and honest. it's another home concern I don't have to worry about.

Great company if you are looking for an oil co. The owner Mike always answers my calls, comes out…read morefor an emergency any time I need them. They have the best prices around from what I have seen. Honestly believe this is the best oil company in the North Shore

Great service - twice…read more I recently bought a home with oil heat, and being my first experience with oil heat, I know nothing about maintenance or even who to call. So I did some research, called a few companies, and picked Prendergast to do a oil burner tuneup because of their reasonable price. The guy came within a week and being a techie guy I want to know how things work so I hung around with the technician and had him explain everything he was doing. He was very courteous and informative and even gave me helpful tips on keeping it running well. A month later our hot water tank sprung a leak and it had to be replaced (~15 years old). I called a number of companies for quotes and Prendergast was the only one to ask me enough questions to give me a serious quote and two options. I ended up choosing the more expensive but much more energy efficient option. Anyhow, I found out later that the state of Massachusetts has a energy efficiency rebate program that would get me $300 back, so I emailed the link to the company and asked for their help. In a few days, I got a letter in the mail with the rebate form all filled out, and a copy of the invoice for proof of purchase. I got my rebate back today (took the state 6 weeks to process it) and just want to share the quality of the customer care I received. Tom, the company owner, was a great help all the way and always responded to phone calls and emails within a day.

Tom Prendergast and Brendan and their team are examples of experts who are knowledgeable and take…read morepride in doing truly excellent work for a fair price. Over the last 15 years, they have replaced our boiler (in the depth of winter) and then as our piping needed upkeep and improvement, they've come back reliably even when they're under great pressure. We will sorely miss them now that they've retired. They deserve a rest and I hope they can relax and enjoy retirement. Thanks Tom, Brendan, and team!!

Jim worked hard, got done ahead of schedule, and the system looks great! Friendly, courteous,…read moreexcellent.

My partner and I hired James "Jim" DiStefano of J.F.D. Contracting Co., Inc., now doing business as…read moreJ.F.D. Corporation, to install a septic system at our property in Stoughton back in 2014. We agreed on a price of $16,000. Jim, after the project was "spiked", came to us for an additional $5,000 under the guise of needing more fill than anticipated. We kept our mouths shut at the time because, after many delays, we needed the septic system installed and, more importantly, he already had a sizable chunk of our money as a deposit. We had the choice of firing him and, in so doing, having to fight to get our deposit back, which would've been a bigger hassle, or keeping our mouths shut and going along with the charade. We decided to continue the charade... The sad part? Jim seemed to have done some nice work; it's his business ethics and morals which are severely lacking. I was embarrassed that I was dumb enough to get involved with somebody like Jim back then, I'm a Realtor, and I'm still embarrassed but I'd rather warn people before they get wrapped up in his web. I forgot to mention, in my original review, that Jim DiStefano allowed potentially dirty fill, it hasn't been tested yet, from the development of the new Cumberland Farms at 590 Washington Street, Stoughton to be dumped in our yard and in our neighbor's yard. The owner of 590 Washington Street, Stoughton at the time was either Cumberland Farms or Schiavo Enterprises which is run by Robert Schiavo and Daniel Schiavo. The fill came from the part of the Cumberland Farms redevelopment on Lincoln Street, located between 20 Lincoln Street and 40 Lincoln Street; Mario's Railing is located at 20 Lincoln Street. How do we know? We happened to be driving to our home, down Lincoln Street to School Street and noticed the excavation work and dump trucks on Lincoln Street. We then caught the driver of a dump truck, red handed, dumping the dirty fill in our yards! We asked the driver: "Who told you that you could dump this here?" The answer? "Jim DiStefano..."