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    Ask the Community - Howard's

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    Western Appliance Warehouse - Proudly carrying California-based Cosmo Appliances. Modern & Luxurious 24'', 30'', & 36'' gas & electric ranges & cooktops

    Western Appliance Warehouse

    (31 reviews)

    Came in yesterday found a fridge the wife liked got it and decided we liked another got helped by…read moreERIC switched the unit 3 times to the one we wanted super cool and friendly experience will definitely come back

    Our fridge went out unexpectedly, so my mom and I had to find a replacement fast. We came into this…read moreappliance store late on Friday night, right before closing, and I cannot say enough good things about the experience. The store was fully stocked, clean, and easy to shop. Eric helped us right away, and let me just say he is extremely knowledgeable and so personable. There was zero pressure, just honest answers and efficient service. It took us about 5 minutes to pick the fridge we wanted, and another 5 minutes in the office with Eric to go over delivery details. That was it, in and out in about 10 minutes total. Delivery was just as smooth. For reference, delivery was $50 and haul away of the old fridge was $35, which is incredibly convenient and reasonable. Our new fridge arrived the very next morning, and Steven, who handled the delivery, was amazing. He hauled away our old fridge, set up the new one, and even connected the water line for the ice and water. He was professional, helpful, and made the whole process stress free. From start to finish, this experience was efficient, honest, and reliable, exactly what you want when dealing with an appliance emergency. This is officially the only place I'll shop for appliances moving forward. I highly recommend checking here before going to the big name retailers. & only if they don't have what you need would I even consider looking elsewhere. So convenient, so honest, and so reliable. Highly recommend.

    Chefs' Toys - The Fountain Valley Team is ready for Summer 2023!

    Chefs' Toys

    (129 reviews)

    $$

    I'm here periodically as a restaurant owner when I need some right away, they have a huge supply of…read moreequipment and parts in stock. All the people that work there are seemingly from the restaurant industry and really another stuff. Phong is who you want to talk to, he knows his stuff. Came in for a few things, one of which were some new legs for my griddle. My griddle is pretty old and the thread size is bigger than anything made now. He did his best, but as I was walking out, he told me he would check some of the old equipment in back they pull out of old locations when they do new equipment installs. He pulled some legs the exact size I needed it off an old griddle! This was something he didn't have to do but really wanted to help me out. Amazing people at this location, I'll give them more of my business moving forward.

    Working with Doug Schonfeld at Chef Toys has been an exceptional experience from start to finish…read more Doug is a wealth of information when it comes to EVERYTHING that belongs in a kitchen. He has a way of explaining things that makes even complex decisions feel straightforward and manageable. What I appreciate most about Doug is how genuinely helpful he is. No matter the question or challenge, he takes the time to understand what's needed and always comes back with thoughtful, practical solutions. He's a natural problem solver who anticipates issues before they arise, which makes a huge difference. Doug is also incredibly responsive. Whether it's a quick question or a more detailed request, he consistently replies promptly and thoroughly, keeping everything moving smoothly. Above all, Doug is honest and trustworthy. His recommendations are always grounded in what's best for the situation, not just making a sale. That level of integrity is rare and makes him someone you can confidently rely on. Doug is the reason we love Chef Toys and continue to choose them every time here at Orange Coast College. His professionalism, knowledge, and dedication make all the difference. I highly recommend Doug at Chef Toys to anyone looking for a knowledgeable, dependable, and genuinely supportive partner in kitchen equipment.

    Lowe's Home Improvement - Aquilegia saximontana,

    Lowe's Home Improvement

    (452 reviews)

    $$

    We had the most wonderful experience in the paint department on Friday evening…read more We have a large building in need of painting - trim and doors, with some stucco patching & painting thrown in. We had a paint chip from the stucco & wanted to get a sample mixed that we could test before committing to a gallon. Mac stepped in, said he could do it, & to swing back by in 10-15 minutes. We wandered the store, picking up other supplies for our project & then came back to make decisions about rollers. Mac came over & spent 10 minutes sharing his knowledge on paint viscosity, roller thicknesses, paint application & it was all done with kindness & making certain we understood. I call customer service like this the "Nordstrom" approach, where sharing thoughts can be done without arrogance or talking down to the customer. Mac was definitely going above & beyond with us BUT it's obvious that he treats all customers like that. Lowe's - you've got a great employee in the paint department. Thanks to Mac for your insight on our plight!!

    I came out to check the new Christmas decorations. They have a great selection of outside inside…read moredecorations, wreaths, garlands, ornaments, Christmas village, inflatables, you name it. The prices are very reasonable. I really like the giant Yeti and the big pinecones. They also have amaryllis and poinsettias. I am very happy that they put labels for different products on each section of the aisle that you can see from far away. The staff are very nice and helpful at checkout. This is my favorite stop for flowers and decorations all seasons :)

    ACE Appliance Installations - Thermador French door built in fridge and Thermador wine cooler w/ custom cabinet panels

    ACE Appliance Installations

    (489 reviews)

    I couldn't be happier with Ace Appliance Installations! They responded to my request almost…read moreinstantly and were able to come to my house within two days. I had a washer and dryer that needed to be installed in a very tight space, and a year ago another installer told me it was impossible to make it work--especially with the door needing to be reinstalled. The team from Ace immediately spotted several mistakes the previous installer had made and got everything set up perfectly within an hour. Not only did they prove it was possible, but they even reinstalled the door to show me the correct way. To top it off, they vacuumed and cleaned the area after finishing the job, leaving everything spotless. Their professionalism, speed, and attention to detail were worth every penny, and I'm extremely satisfied with the results. Highly recommend Ace Appliance Installations to anyone looking for reliable, skilled, and honest service!

    ORIGINAL POST: ***This is my first and only 1 star review I…read morehave ever submitted*** I had this company install my washer and dryer. I should have had them only do that job, because they couldn't even do that correctly. But instead they roped me into a "deal" to get my laundry valve replaced as well. Mind you these are not licensed plumbers. They are only licensed to install appliances. After the installation, I got a complaint from the tenant that it was leaking almost immediately after they left. So they came back and mickey moused it (see the ghetto bronze fitting). This is not to mention he damaged the molding in the laundry nook moving the unit in and out multiple times. Never got any warnings or notification that this could happen. When asked to fix the damage they caused, the manager asked me to pay him to fix it--no ownership for mistakes made. 9 months later, it started to leak again. Called them back to address the issue. Instead, I get an earful about only a 30-day warranty. Looks like they don't know about California's warranty laws, especially for contractors. Then I even get a threat, "you want to hear my ugly side..". Absolutely unprofessional. I called an actual professional, and when we pulled out the washer/dryer, I was shocked on how it was installed. See pictures of the washer/dryer connector that came off completely. Overall, terrible installation, terrible attitude, and terrible manager. Maybe they might be good at installing a microwave oven, but anything more complex find an actual professional. **UPDATED REVIEW AFTER RESOLUTION** Harry called back after this review and resolved the issue with a full refund. Appreciated taking ownership for the mistakes made.

    Howard's - appliances - Updated May 2026

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