Our HVAC stopped cooling late evening and the Air Nerds sent a tech out around 9am the next…read moremorning. He was very professional, wore shoe covers, diagnosed the problem and didn't overcharge. A wonderful experience and the Air Nerds are now my HVAC company of choice. Thanks.

First of all, Thank You Air Nerds for fixing my furnace ignitor. The tech, Brian was friendly and…read moreresolved my issue. However, I truly believe that the charge for the fix was a bit overpriced to replace a $20 part (Found it online). I was charged a total of $450 to replace the ignitor. They first charged me $125 to diagnose the problem (I did tell them prior that I thought it was the ignitor). Brian then said that he would be back later with the ignitor. This is where I made my mistake, I should have asked him the cost to replace it (Or better yet, it would have been nice for Air Nerds to tell me!). This way if I thought it was too high, I could either replace it myself (I replaced it once before but forgot where it was located) or call around for estimates. I do have a heat pump and this was keeping the house warm enough, this was for the gas backup heat. So, Air Nerds did the job but I think $450 was a bit steep for a simple fix. I did search online and it said that this type of fix usually cost between $150 to $350 professionally, including parts ($20-$100) and labor ($75-$150). Anyway, I hope this review helps you decide whether Air Nerds is the way to go! One more note, they did arrive a half hour late! They first asked me if 8am or 9am would work, I told them 8am. After about 20 minutes, I emailed them and they apologized and said that someone was on their way.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Fusion is a well run company. The phone receptionist was professional and interested in my…read moresituation. I have an old clothes dryer that needed work. She confirmed the up front costs is online, that was included as partial payment for the service. This review is late, but I needed to let EVERYONE know they are honest and Good. Oleg was the repairman that came out. He knows his Work. My dryer runs like new. Thank you Oleg and Fusion !!!!

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

Unresolved water damage from a Woodfin installed mini split. They installed it a few years ago,…read moreI've paid for the maintenance plan every year. Right after service it started spewing water. Months later the water damage is still unresolved. I have holes in my ceilings and walls, probably mold. A company that used to value good customer outcomes now clearly just values $ under private equity ownership.

Technicians came early, on time and finished,I think, in a timely manner. Replaced my whole system…read morefr gas heat to heat pump heat and air.

Of course the HVAC goes out at 6pm on Friday. I called the office at 10:47pm and a live body…read moreanswered the phone! A repairman came out Saturday morning. A new system was needed. The salesperson came out Saturday as well. We went with a variable system, had it installed first thing Monday morning and our house was cool again. Everyone we worked with was wonderful!

They cold-called to see if I wanted a furnace check for $99. I said yes. They came by on December…read more9, looked at my heat pump that was about a month old, said it was so new, they did not need to check the system and they left. When it got very cold around the first of the year, my furnace ran a lot, and the thermostat kept giving me messages that the auxiliary heat was running over 8 hours. After a couple of weeks of this message, I called Woodfin to come take a look. They found a leak in the coolant line in the heat pump, which I'm pretty sure was there when Eveready came by and did not check the system, but charged me $99 anyway. I agree with other reviews that indicate the customer service is beyond bad. Don't expect accurate service from this company. When they make an error, they do not own it, and are snarky when they tell you why it couldn't possibly be their fault.

Deceptive Practices and Hidden Charges -- Proceed with Extreme Caution…read more If I could give zero stars, I would. My experience with this company has been deeply frustrating and financially damaging. Despite never signing a formal agreement, I was somehow bound to a contract I never saw--let alone approved. They claimed I "electronically signed" something, yet provided no clear documentation or consent trail to support it. What followed was a barrage of unexpected charges, nearly double what was initially discussed. Costs were buried in fine print or added retroactively, with no transparency or accountability. Attempts to resolve the issue were met with evasiveness and vague explanations. This company preys on trust and ambiguity. I strongly urge others: **do not sign up for anything**, and do not share personal or payment information until you've reviewed every detail in writing. Their business model seems built on confusion and exploitation. Protect yourself--look elsewhere.

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

Bailey's is working on gas project in my condo. They have been doing a great job so far. They fixed…read moremy water heater in a timely manner.

Bailey is a great all around plumber. He is very skilled and tackles jobs effortlessly with great…read moreresults.