I needed a quick check up for my HVAC and was recommend Air Pro by a friend. It was really quick…read moreand convenient for me to schedule an appointment via a call. My building required a certificate of insurance and Air Pro sent over the requested information super quickly. On the day of my appointme, the technician came right on time. I was told that it would take an hour max and the technician was done within the estimated time. He was respectful, nice, and professional. Overall had a good experience and would recommend!

Walt who told me he runs the place is a horrible person to deal with. This company takes advantage…read moreof senior woman. The techs have no clue how to fix ac/heating unit. 4 visit and 2 parts later now I need another part to make it work. 2-3 hours late for every appointment. The poorest service & knowledge I have EVER seen in my life!! I will let everyone on every social media platform DO NOT USE THIS COMPANY!!

Excellent customer service and a quality family company that is service oriented. I had two…read moreoccasions that required a service call outside of the normal business hours. Both times Donnie answered the phone. The 1st ended in a 35 minute conversation that resolved my heating problem in the dead of winter. The most recent was 8:30 pm on 7/3/2026 with a failing A/C unit. A technician was dispatched/arrived at 9:30 p.m. and the problem resolved that night. Needless to say the entire Davis family was extremely grateful. Highly recommended for any HVAC need!

Daniel came over and help us out. Great guy, knowledgable and friendly. Educated us on some things…read morewe needed to know. Highly recommend.

My heat pump stopped cooling. So I inquired on line about Dominion Service Company coming to take a…read morelook at it.. They were very responsive. They returned with a call within an hour. The lady asked me a few additional questions and told me she would call back as soon as she checked with her field techs. She called back and said she could have a tech here in about 30 minutes. Great!! The tech was there as promised. He checked out my unit and had it running great quickly. The tech (Tae) was very professional and did a great job. I was highly pleased with both his attitude and the speed of his repair. I will for use them from now on.

We have been customers of Dominion for many years . Very helpful for yearly service and stand by…read moretheir work . If any concerns they address quickly and work with homeowners for a solution . Thank you for listening , addressing and ginding solutions !

I've been really impressed with Excelsior air's service and have had them out on two separate…read moreoccasions now. They are always very easy to reach, super helpful, and punctual on their service calls. We've been having issues with our mini-split and Justin and team have gone and beyond to resolve issues due to a faulty install, and I'd highly recommend them for any issue you might have at your home. For what it's worth too, they have been great during Covid and have felt very safe having them in my home

AC was set at 70. Never got cooler than 73 and that was only because the downstairs unit was…read morecooling both floors. Excelsior came and charged me $477. It did not help. They returned and said it was working. I called another company for a second opinion. They said there was a leak in the refrigerant coil. They fixed it. Excelsior has not refunded the $477 that accomplished NOTHING! !

WOW I STARTED THIS DRAFT ON 7/12/2020. Well then, let me go ahead and finish this bad boy…read more These guys were referred to us from our realtor. Our AC stopped working but we were not urgently needing an AC replacement yet until my husband reminded me in the winter about how we needed to look into an AC replacement. We love our realtor so we contacted these guys (sometime in December of 2019) to look into a replacement. The owner was fabulous and was able to work with us on what we needed to get done. AND because we were planning on replacing our AC during the winter, it was great to get the order and service done. In fact, they came to check out what we needed to get done and then order the part and replaced our AC within 1-2 weeks. They were great and easy to work with. We had the AC stop working this past summer one of the hottest days during the weekend and we got someone come out here pretty quickly to replace the part and work with us. They did honor the service card that we received and was honestly done within 1 hour. Very fortunate for these guys and highly recommend them.

The experience I had with everyone I encountered with was just phenomenal. The staff was friendly…read moreand helpful, service quality has made a huge difference in how our house heats and cool the service crew was very informative and helpful. I would recommend this company to anyone needing HVAC services done. They were much more affordable then the competitors and also offered financing which was great for our big project.

I needed the air conditioner disconnected and moved due to some landscaping. The guys were…read morefriendly and a quick response. Made sure the air conditioner was secure because of possible theft. The same guys came to reconnect the air conditioner again with a quick response. If I have a problem with heating or air, will give a definite call again.

I had this company install a 4 ton ac unit, and they did a good job, where problems were solved as…read morethey occurred. This was in May- the unit worked great all summer. We had another service call today on a heater issue, and Ryan found an old switch that was inoperative. The owner was helpful, and friendly. I recommend River City Heating and Air

We were suffering from $1000 energy bills for a few months and were certain our AC system was the…read morecause, though it was still cooling effectively. We had a couple of different HVAC companies come out to look at the system and explained that we did not want to have the system replaced if at all possible. The HVAC companies that we had inspect our system did not thoroughly look into the issue we were describing and all pushed replacement quoted up to $22000. I called Chadwick Air, described our situation, and they knew what the issue was right away. They sent out a technician a few days after our initial call and they were able to resolve our AC issue causing extremely high utility bills after an hour or two of work. They were knowledgeable and professional all the way around. When we do need our AC system replaced in the near future, we will be going with Chadwick Air.

The Consumer Review Fairness Act protects my ability to post and share my truthful experiences and…read moreopinions. Everything I am about to say is of my opinion and 100% truthful. It is my opinion that I caution each and every one of you about using Chadwick Air. We had used him for 10+ years for all of our HVAC needs. We had been very happy with his services and response times. That is up until September 3, 2019. In April of 2019, we had to get a new downstairs AC unit. He installed the new unit as well as a furnace as he said that it would be more energy efficient for us. He also had to upgrade our thermostat to an Ecobee smart thermostat. On May 13, our downstairs flooded from a separated pipe. That lead to water getting into the duct in our kitchen and dining room. It was also May 13 that Brian came to install the thermostat. My husband had discussed with him that we will need to have some ducts replaced and would be in touch. July 1-3 Brian said he would be at our home doing our ductwork replacement. We had asked to have ONLY the damaged ducts replaced. I was home on that Tuesday and heard hammering and banging in the front of our home. My husband spoke with Brian and questioned why ducts are being changed that were not damaged. His response was one of "We will do you up right, get everything taken care of." That same day I was home, Brian Chadwick was not at my home. The men at the home were his "apprentice," who according to My husband, is a senior in high school and is homeschooled and his son, Brian Jr., who is a sophomore in college. There was a third male here, whom I did not know. Once the ducts were replaced, we developed a bad humidity problem within our home. We tried to be patient and give time for the humidity to be pulled out of our home as our unit was off for 3 days while the ducts were replaced. On July 25, 26, August 5, 13, 15, 19, and 29 messages were sent to Chadwick asking him to find the problem with the humidity levels. He was informed often, sent pictures of our thermostat which reads the humidity levels in the home, informed of when our brand new cabinets began warping and not closing, the brand new floors becoming squeaky and sticky...all changes related to elevated humidity. By elevated humidity, I mean 65-72%. A normal home should be in the low to mid 50s%. There would be days without any response at all from Chadwick. There would be days he answered immediately and had no answers or solutions for our humidity problems. Ultimately, on September 3, we were at the end of our rope. I found mold in my ductwork and on my vent covers. I had Karnes Heating and Air come do an inspection. Their findings were shocking! The findings were "Ductwork is vastly oversized; For furnace 9-8" supply leads need to be sized down to original 6". 16: return to 14". Found several severe air leaks. Duct not sealed properly and loose insulation. Highly recommend replacing all ductwork by qualified HVAC Technician." On September 4, Hanover County Building inspector came out and did an inspection. It was brought to my attention at that time that all contractors are supposed to obtain a building permit for changing anything with ductwork and all licensed HVAC techs know this law. A building permit was not obtained by Chadwick Air. I am still waiting the official report from Hanover, but his initial findings were, "Numerous violations within the ductwork; the intake is not secured at all; mold is growing in the ducts leading to the home; the ducts are improperly sized; improper insulation of the ducts; the ducts should not have been cut off and reattached to the old ducts, but should have been removed and new ducts attached directly to the boots." The facts of this are that 1-Chadwick allowed unlicensed persons to perform work WITHOUT direct supervision of a licensed person. 2-Chadwick admitted to Scott and myself that he was not present and did not provide the supervision he should have. 3-Chadwick admitted that the boys doing the ductwork are unlicensed and it was his license in which they were practicing under. 4-our cabinets have suffered warping and damage from the humidity levels in our home and Brian feels he is not responsible for that damage. 5-The humidity levels correspond perfectly with the ductwork replacement and that can be verified and proven with the Ecobee app as it keeps all readings on a graph indefinitely. He did refund our money we paid him initially. We spent more than that to get this problem fixed!! I will also have an expense to replace cabinet doors that have damage due to the humidity levels being high for so long. The cabinets were 15 months old when the damage started!

Had a new system installed, Jonathan was great, courteous, knowledgeable and very professional. Got…read morethe best price from them compared to 2 other companies! Highly recommend them!

Responsive, returned my call quickly and was able to come to my home the next day. Only needed…read moremaintenance on A/C system, installed new thermostat , cleaned furnace and checked system. No upselling or attempted to sell new system. Would highly recommend Comfort Assurance.