The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

This is the best dentist that I've ever had. He's very personal and has a great chair side…read moreminorisum. Dr Rhoades always address your dental concerns. His staff are very friendly and caring about you and they answer your dental concern. I highly recommend this practice . I've never had a dentist that is so concern as Dr. Rhoades and this staff.Unlike other dental offices that where to busy to service or care of your needs in a reasonable amount of time. The hygienist and insurance processor are very friendly and efficient. The office is very clean and they even offer you a variety of coffees to enjoy while you view television in the waiting area. If you ever need a prescription renew it seldon a day wait it done within hours of you calling the office. When you book your appointment, they offer the option to be put on the cancellation list for an earlier appointment. They are kid friendly as well. The ceilings are painted for viewing during your service, and also Dr. Rhoades and the tech wiil address any fears with you. Once your xrays at complete Dr. Rhoades explain every procedure that needed and address in the order of importance to your overall health. This practice has been a blessing in my life, no fears anymore, I'm happy and smiling everytime I leave his office.

From the owner: Our goal is to provide you and your family with the best dental care in a comfortable setting. Our…read moreteam at Wiggins and Rhodes Dental is committed to providing superior dental care so that each patient can achieve and maintain optimal dental health throughout their lifetime. We endeavor to gain new technology, constantly upgrade equipment and further enhance our abilities through continuing education, while never sacrificing our personal service and quality dental care. We strive for perfection and accept only excellence, so that our patients will "Smile with Confidence Dr. Ben Wiggins, Jr. is a life-long resident of Portsmouth where he has enjoyed a very active dental practice for many years. He extended the practice to include an additional office in the Deep Creek area of Chesapeake in 1984. Dr. Wiggins is a graduate of Virginia Military Institute, and received his doctor of dental surgery degree from Virginia Commonwealth University?s School of Dentistry, including an honorary election to Omicron Kappa Upsilon. He received specialized training while serving an internship at Walter Reed Army Hospital followed by chairing the crown and bridge department at Fort Bliss in El Paso, Texas. After three years in the U.S. Army, Dr. Wiggins returned home to open his private practice. He is a life member of the Tidewater Dental Association, the Virginia Dental Association, as well as the American Dental Association...

My family has used Dr. Frank for 28 years. Dr. Frank is an old school dentist. Where some…read moredentists will ship you off to specialists Dr. Frank can take care of things. He is caring, compassionate and all round great guy.

I have used Dr. Lesinski for over 20 years and highly recommend him, his experience and…read moreprofessionalism is second to none. Highly Recommend!

I always have a good experience with this dentist. I have been going there for over 10 years. Wait…read moretime is always reasonable. Staff is very friendly and efficient. Dr. Grube is friendly and efficient and very concerned about patient comfort. I recommend this dentist without reservation!!

I will definitely be a returning patient! A friend recommended Dr. Grube and it was an excellent…read moreexperience. I've had teeth and gum issues for years so the dentist visit is a regular necessity. I want someone who "gets it" and will be dedicated to me as an ongoing patient. Dr. Grube listened carefully, asked insightful questions and understood my dental history to create an ongoing care plan. He is clearly smart, and current on many treatments, medical and cosmetic yet didn't push me on anything unnecessary. His office was professional and on time, and everyone on his staff was friendly and courteous. Even the routine cleaning, which can sometimes be a more involved process for me, was a pleasant experience. Overall I was very pleased with this dental practice and want to recommend them.

great staff overall. most are very kind. dr barton, however, has horrible bedside manner. out of…read morethe few appointments i've had at cedar lakes, he has been condescending and belittling in almost every single appointment. i don't have experience with the other doctors there, but i would not recommend dr barton as your preferred dentist. i think he is leaving cedar lakes to go to another establishment or retire. hopefully retire.

I cannot say enough about this wonderful dental office! My wife and I are new to the Chesapeake…read morearea coming from Virginia Beach so we are transferring over to Cedar Lakes Dental. It is in a great location that is easy to get to in Chesapeake, the office is JUST BEAUTIFUL! They definitely checked all of the boxes we were looking for in a new family dentist. They have a super fast and easy way to book appointments through text or over the phone. We were able to get appointments quickly, the staff is just wonderful and easy to communicate with and the initial first visit was great they took several X-rays and even 3D X-rays to get me up and running, they have some of the latest equipment and some of the nicest dental assists and they really do a great job going over everything and making suggestions to improve my dental care! This is a highly recommended dental office!

Great dental services! Friendly staff! Have been getting dental services for 11 years!read more

I would not recommend this dental practice. They attempted to scam me through deceptive billing…read morepractices. During my last cleaning, the staff specifically offered me a fluoride treatment and assured me it was fully covered by my insurance. Relying on that information, I agreed to the procedure. About a month later, I received a bill claiming the fluoride treatment was not covered and that I owed the full amount. When I contacted my insurance company directly, they confirmed the treatment was fully covered with no balance due. It took multiple phone calls and persistent follow-ups with the dental office to get them to correct the fraudulent charge. The office had clearly misrepresented the insurance coverage at the time of service in an apparent attempt to overbill me. This experience revealed serious issues with their honesty and billing practices. As a result, I immediately cancelled my next appointment and will never return to this practice. I strongly advise others to be extremely cautious. Always verify insurance coverage independently and double-check everything with your insurance provider before agreeing to any additional treatments here.

From the owner: Battlefield Family Dentistry provides top-notch dental care for the entire family. Our skilled team…read moreof experienced dentists and friendly staff are dedicated to offering a wide range of services, including routine cleanings, teeth whitening, dental implants, crowns, veneers, and emergency dental care. Whether you need a routine checkup or more advanced treatments like root canals or orthodontics, we prioritize patient comfort and satisfaction. Conveniently located in Chesapeake, VA, Battlefield Family Dentistry is your go-to for compassionate and comprehensive dental care. Book your appointment today for a healthy, beautiful smile!

I had a wonderful experience with Dr. Moreno, it's been a few years since I've been to a dentist…read morebut she made me feel comfortable and heard everything i had to say with no judgement.

I like Dr Moreno and staff - and that says a lot since going to the dentist isn't a thrill each…read moretime. Very professional in checking in, cleaning, check-up, getting you on calendar for follow ups. Highly recommended! They even have the $99 special for first time X-ray, overall assessment new patient deal, worth it.