I had a wonderful experience with Dr. Moreno, it's been a few years since I've been to a dentist…read morebut she made me feel comfortable and heard everything i had to say with no judgement.

I like Dr Moreno and staff - and that says a lot since going to the dentist isn't a thrill each…read moretime. Very professional in checking in, cleaning, check-up, getting you on calendar for follow ups. Highly recommended! They even have the $99 special for first time X-ray, overall assessment new patient deal, worth it.

Our son broke his tooth wrestling and they saw us immediately on the weekend. They handled…read moreeverything and the service was too notch! Thanks again RB Comprehensive!

I have been waiting since December 2024 for them to get the insurance filed so I could get my…read moreBridge redone. I keep hearing it's the insurances fault but I checked they haven't sent in what the insurance needs to complete it. They were excited when I said I would do the higher priced procedure but when I saw the price of 27,000 from my pocket I could not afford it. So now I am going to assume I am not important anymore!!! I was told their insurance person was the best. Well I guess that is not true. She keeps sending me text saying I had to call my insurance and twice I have and both times they tell me and I can't see on line she has not sent it. I asked if she could call and actually talk to them to get it straightened out but I guess that's too much to ask. I do not recommend them. I did like the dentist Ryan and was super excited to get it done. But here I am frustrated still trying to find another dentist.

I always have a good experience with this dentist. I have been going there for over 10 years. Wait…read moretime is always reasonable. Staff is very friendly and efficient. Dr. Grube is friendly and efficient and very concerned about patient comfort. I recommend this dentist without reservation!!

I will definitely be a returning patient! A friend recommended Dr. Grube and it was an excellent…read moreexperience. I've had teeth and gum issues for years so the dentist visit is a regular necessity. I want someone who "gets it" and will be dedicated to me as an ongoing patient. Dr. Grube listened carefully, asked insightful questions and understood my dental history to create an ongoing care plan. He is clearly smart, and current on many treatments, medical and cosmetic yet didn't push me on anything unnecessary. His office was professional and on time, and everyone on his staff was friendly and courteous. Even the routine cleaning, which can sometimes be a more involved process for me, was a pleasant experience. Overall I was very pleased with this dental practice and want to recommend them.

my son broke his tooth at wrestling and they saw me same day and saved the day. they took amazing…read morecare of him plus service provided was amazing!

He was my dentist in the beginning but been toss around to different dentist in office. I really…read morepreferred him.

I used to absolutely love Edinburgh Family Dentistry 100%. So much so I recommended them to…read moreeveryone I knew. Sadly, over the past two years customer service for the adults in our household has declined significantly. I'm going share as 4 stars, at this point it's really closer to 3 1/2 but they don't give you an option for that, which I'm torn since they do take great care of my children. Let's start with the positives: The hygienist and Doctor who work with our children are wonderful. They are gentle, kind, and patient. They have never pushed unnecessary treatments. They simply do their cleanings, make observations, and offer suggestions. Never had an issue with how our kids are treated. They even allow you to sit in the room with them. This part of their practice has always been excellent. The wait time once you arrive and check in is never long, I don't believe we've ever waited more than 10 minutes to be seen except one time when someone called out so they were short staffed. The office is also very clean. However, our experience as adults has been very frustrating. My husband was essentially "Ghosted" as a patient. He was contacted about moving his appointment earlier, which he agreed to only if his original appointment could remain in case he couldn't make it ( He was traveling for work that week). They canceled his original appointment anyways, and then later canceled another appointment because insurance was "asking questions" but no one ever followed back up with him like they said they would. In the end they dictated his schedule instead of working with it, and he never got his mouth completed after starting a deep cleaning. Recently they repeatedly kept contacting me during work hours asking for insurance information even though I had told them I did not have it on hand and would send it as soon as I could that day. The constant texts during the workday feel excessive and stressful. Another limitation is pain management, they only offer injections for numbing. If you don't numb well with needles like me they can't accommodate you. They won't even do my teeth cleanings until one tooth issue is resolved elsewhere. Scheduling is also a bit difficult, appointments are typically booked close to a year out, and although we tried to switch to their newer location, they told me they are still working on insurance coverage there so we're stuck at this office. Today was another example of the disorganization. We had a 2pm appointment and arrived 15 minutes early. The staff was in a meeting and kept all patients waiting outside until exactly 2PM. As more and more patients arrived for their appointments they eventually put a sign on the door telling people to return at 1PM even though it was already past that and they still weren't available until 2. It was confusing and frustrating especially for those who arrive on time and early. During cleanings you won't see the dentist for more than 5 minutes unless you have specific concerns. Overall, this used to be a 5-star office for us. Now it feels very inconsistent. Excellent for children so far.

The office staff is horrible at scheduling and notifying you. It took several months to schedule my…read morewife's first appointment in 2025. After that appointment and becoming an established patient, Edinburgh Family Dentistry in Chesapeake could not schedule her next appointment until 2026. She asked them, aren't cleaning supposed to be every six months? This office said yes, but they do not have any availability, and my wife could be put on a cancellation list for an early appointment. When it came time for my wife's appointment this February 2026, this dentist's office called my wife three hours before her appointment and said her hygienist was out sick and they had to cancel her appointment. She asked about seeing another hygienist, and they told her they are short-staffed. Edinburgh Family Dentistry makes sure to inform you that you will be charged a late or no-show fee if you do not give advance notice within 24 hours of canceling your appointment with them. My wife asked when they will be able to schedule her for the next cleaning appointment, since this cancellation by the dentist's office, they said February 2027. My wife said that would be two years without seeing a dentist, but the office staff didn't seem to see a problem with that. If you are an established patient, you would think you would be accommodated after the office canceled your appointment, which you made a year ago. This is absolutely ridiculous and unprofessional. Maybe Edinburgh Family Dentistry should have thought twice before opening their Moyock office until they figure out their staffing problems, or maybe pay their hygienists a better wage to keep their attrition rate down. My wife did like her Dentist, but hates that she must deal with an office staff that is clueless to patient needs. In response to the owner's response. This is not a misunderstanding. It appears to be an ongoing issue with Edinburgh Family Dentistry. See Traci Gray's & Anne Buckner's one-star reviews from one & seven months ago. They both had to experience the same one-year extension befall them. It's clearly an unwillingness to train your obtuse and unenlightened office staff, which resulted in your colleague, Dr. G, losing a patient.

Great dentist and a good experience. I have been to alot of dentists over the years due to moves…read moreand this dentist I am glad to have continued care with. The office staff is fantastic as well.

Avoid this dental place like a plague. All they care about is making money without any compassion…read morefor us people who are on a pension and can't afford their extravagant services. They pulled my tooth and didn't save it and agreed like a fool to accept and bone graft/implants. They charge you a lot for that implant costing me almost $2k for the bone graft. Plus this place looks like a dental factory with one doctor (Dr. Zahir) working on 7 patients at a time. I mean hard worker but man I wasn't impressed as where is the customer empathy and care . A money tooth factory in my opinion. I wanted her to cement my bridge temporarily and she placed the cement on one tooth not both and of course she used a small amount without the proper tools and enhancement needed just to prove her point that I need an implant/new bridge. It is a business of making money, no care about us patients. Money is their religion not empathy, care or compassion. Sad to post this as the rest of the staff seem nice but not Dr. Zahir.

I would not recommend this dental practice. They attempted to scam me through deceptive billing…read morepractices. During my last cleaning, the staff specifically offered me a fluoride treatment and assured me it was fully covered by my insurance. Relying on that information, I agreed to the procedure. About a month later, I received a bill claiming the fluoride treatment was not covered and that I owed the full amount. When I contacted my insurance company directly, they confirmed the treatment was fully covered with no balance due. It took multiple phone calls and persistent follow-ups with the dental office to get them to correct the fraudulent charge. The office had clearly misrepresented the insurance coverage at the time of service in an apparent attempt to overbill me. This experience revealed serious issues with their honesty and billing practices. As a result, I immediately cancelled my next appointment and will never return to this practice. I strongly advise others to be extremely cautious. Always verify insurance coverage independently and double-check everything with your insurance provider before agreeing to any additional treatments here.

From the owner: Battlefield Family Dentistry provides top-notch dental care for the entire family. Our skilled team…read moreof experienced dentists and friendly staff are dedicated to offering a wide range of services, including routine cleanings, teeth whitening, dental implants, crowns, veneers, and emergency dental care. Whether you need a routine checkup or more advanced treatments like root canals or orthodontics, we prioritize patient comfort and satisfaction. Conveniently located in Chesapeake, VA, Battlefield Family Dentistry is your go-to for compassionate and comprehensive dental care. Book your appointment today for a healthy, beautiful smile!

Upon first visit here..the waiting room gave my son and I welcoming experience. They built in the…read morewait room the "USS Tooth Ferry Ship" for kids to enjoy while they wait and watch tv. On their little "Welcome Aboard New Mates" chalkboard, my son's name was written to honor him as one of their newest patients. The place is not busy during the noon time and especially since it's school hours for the kids. The receptionist is very nice and friendly. The dentist, Dr. Kaiser at this practice came out and gave me a quick greeting. This is the best place for children in need of a pediatric dentist! The place is very clean. I like that they are not over commercialized. The walls are wonderfully painted to give patients the feeling that they just landed in an island. First time impression is 5stars. I need to continue to send my kids here frequently to make sure they stay consistent. But..So far, im impressed.. The boat was my sons favorite. I like the nice thank u card we received in the mail as a nice token of acknowledgement.

We saw Dr. Winter for our newborn son's lip and tongue tie release after being referred to him by…read moreour lactation consultant in May 2025. We called on a Wednesday and was able to be seen that same Friday afternoon. Everyone from the front office staff to Dr. Winter were absolutely wonderful! Dr. Winter even personally called us on Friday evening to ensure our little guy was doing okay and that we did not have any questions or concerns. Highly recommend Dr. Winter and his team!

After my consultation appointment at Dental Specialty Center of Chesapeake, I was scheduled for a…read moresurgical appointment about a week later. However when I showed up for this appointment things did not go as planned! The receptionist could not find any appt for me for that day! So she said they would "FIT ME IN" which meant I had to wait in the lobby for up to 1.5 hours! When I was finally taken back I met the nicest and most and conscience dental tech! She explained everything to me that she was doing and answered all my questions! The surgeon Dr Allen was constantly coming in and out of the room. During these trips he gave me injections, took biopsies, extracted my tooth and inserted a graft! He was a very fast surgeon! Was given Nitrous Oxide the entire time which was a blessing! When I got home I realized that I hadn't been given pain med or an antibiotic! Was too late to call the office so I called the next morning at 8:30am and found out that the surgeon had forgotten to call the Rxs into my pharmacy. Was told it would be taken care of. Called the office back at 12,:30pm only to be told the surgeon still had not called in my Rxs! It turned out that I didn't finally get my Rxs until 5pm! That was INEXCUSABLE! There was no reason that the surgeon should have forgotten my Rxs! Very FRUSTRATING and AGGRAVATING day for me!

Unethical billing practice. Had a biopsy performed on 11/28/22. Dental insurance denied the…read moreprocedure stating it was considered "medical". Called the office when we received a bill and provided medical insurance information. Was told the bill would be submitted to medical insurance. Received another bill 1/15/2025 stating we were responsible for payment. Called to find out if they billed medical insurance and was now told "we don't do that" and I would have to submit to the medical insurance. Too much time has passed, and medical insurance will deny for untimely filing, which dental office is aware. Dental office should have never said they would bill medical insurance and then send me a bill over 2 years later.