I love this place Love the staff…read more Love everything They are so nice too me and i love going there!!! They have everything you'd need! Even a cute cat

They lost my appointment. They shaved my dog without consulting me. Then, she had a razor burn that…read morethey didn't show me. They could be more organized.

We needed to board our dogs overnight to have new kitchen flooring put in the next day. They were…read morevery accommodating and easy to find. We will consider them in the future.

Our dog always seems very content at Bed & Biscuit, so we feel confident about leaving her there.read more

I took my baby up there last week and she had a bad infection in her female track. If it had busted…read moreit would have killed her doctor Ashley told me she needed immediate surgery. He took care of her and got her back home to me she would not be here today if it had not been for Dr Ashley and his group. I will take my animals nowhere else I give five stars if I could go higher than I would thanks again to the whole crew and God bless all of you.

I didn't feel comfortable because I never got to meet or even see the doctor! I took 6 pugs at 2…read moredifferent times to be spayed & neutered. I was told to drop them off between 7-9:00 & pick up at 4:00! I ask them "if anyone would be giving me a call or text to update me on my babies?" They said No, that's weird to me. The main issue now is the stitches that were put in my pugs still haven't come out or been removed , I call the office twice to ask what to do ,the paperwork they gave me said to come back in 10 days for removal? They said both times that called- " the stitches will come out in 2 or 3 months!" I've heard of stitches that desolve, but these that are in my pugs ,for 2 months now are not the kind that desolve!!! I took one of my girls to another veterinary in Rome and he removed the stitches ,as usual he had nothing negative to say ,but he removed the stitches and kinda shook his head! I won't be going back to All Animal Care. They never called to check on the 6 patients they had, that tells me all they care about is money! I can't recommend this place!

Alan's K-9 has been a complete game-changer for us. After trying three trainers over the past four…read moreyears to address Munson's leash reactivity and territorial aggression, Alan personally stepped in and created a consistent, focused plan tailored to his needs. The training not only reduced his reactivity but also gave me practical strategies to manage his overall anxiety. Our final session was a true breakthrough--Munson went from anxious and territorial to calmly lying next to another dog. He's happier, I'm more confident, and we're walking without fear. Highly recommend!" -- Claire W. McMillan

Alan and his team are great. Amazing confidence builder for our challenged rescues. Lots of…read moretrainers only know one way and can be heavy handed with dogs. Alan and team (Kyle was our trainer) have their tricks but they know how to read dogs and help them get where they want and need to be without scaring, demeaning or handling aggressively.

Very reasonable prices at shaggy tails on grooming. The crew are very friendly and treat our…read moreanimals great. Our dogs enjoy going there and they do a great job even on a last minute reservation

I used to love taking my dog here. He would always come out so happy. But lately they take dogs in…read morewhen they are overbooked. And keep dogs longer than usual. If they have dogs for more than 1.5 hrs. Ask dog owners to bring their vaccine papers. Last time I brought my dog. They told us to bring him at 10 am and didn't start working on my dog until 1:30 pm!!! Didn't pick up my dog till 3. Because of this my dog caught a virus there and couldn't stop talking which tells me he got sick by being a kennel for so long! It just makes me sad seeing my dog sick. So please clean your kennels if you're going to keep dogs for long periods of time for grooming

I have used this business multiples times without having a problem but today was different when I…read morecame to pick my dog up it was taking them a minute to retrieve him. I heard a water hose being used and when I got my dog she told me he just spilled water on himself because he was kinda wet and I thought nothing of it. When I got him in the car he smelled terrible and when we got home I saw he was covered in poop all on his belly, one paw and dried all on his nose. Also when I looked closer at his nose it looks like he was bitten. Its a shame I just would have done better with the truth. Really use to love this place.

Just brought home our Sadie and Harper after their grooming and we are very pleased! Both are very…read morenicely cut and believe me after running around in the dry grass this winter they were a mess! Both dogs were comfortable and happy. I will be using this dog grooming salon again. Thank you.

Office is hard to reach on the phone and messages are rarely returned. Quality of care is…read moreacceptable but very expensive. I had a pet emergency and couldn't get a vet to call back during business hours. Our dog's care was delayed to a point that she died.

I recently moved here from Woodstock. I took my 7 year old dog for a full senior panel as I was…read moreworried about her being overweight. I paid over $450 for that visit. I was notified by the doctor that bloodwork was good except, my dog was heartworm positive. I started her on high dose antibiotics the next day per heartworm protocol and another $230 plus. I decided to take her to our vet in Woodstock based on comfort level and history. That vet did 2 in house tests and sent to the lab. All three were heartworm negative!!! I left a message for the doctor or office manager to call me to discuss. As there is concern that my dog and another dog's labs must have been mixed up. Candice called me and did not want to hear they could have made a mistake and wanted to blame the lab they sent it to. I stated that they are the ones that sent it there and someone needed to take accountability. I have been a complete basketcase for a week and my dog has been on high dose antibiotics for no reason. She stated the office manager was back Monday and she didn't know what to do. I just stated again, I am worried that there is another dog with heartworms and they don't know. She got very hostile and again said that would be the labs fault. When I said I was just trying to explain the situation she said "this conversation is over" and hung up. I hope to hear something positive from them Monday. However, it seems they clearly make mistakes and don't want to rectify them. Stay away or get second opinions!! I will also be disputing the bloodwork and antibiotic charges with my credit card company.

Took our dog to this place my wife told the guy at the counter what kind of cut we wanted for our…read moredog when we returned to our dog I paid then went get him and kinda just rushed us out being in a hurry ourselves our son took him and got in the car as we drove off I realized they cut hair wrong.thought it was strange they rushed us out . Want never go back to this place being this is the second time they goofed up

This was my first trip there for grooming. They did a pretty good job. I'm gonna try them again.read more