They lost my appointment. They shaved my dog without consulting me. Then, she had a razor burn that…read morethey didn't show me. They could be more organized.

The staff here is so friendly and my dog always walks in like she owns the place, not afraid of the…read moregroomer at all! When we first started bringing her I was concerned she would be hungry if she was there all day. The staff said the dogs don't usually eat because there's so much going on and new doggy friends to smell but they let me try anyway to ease my mind. (She didn't eat. ) Recently my girl was sprayed by a skunk. Ben explained over the phone what to do to help her at home until I could bring her in. They returned my dog to me skunk-smell-free and happy. I have also brought my cat in to have her glands expressed and Lisa recommended a new food. We switched and my cat's energy level skyrocketed, she started jumping on high surfaces again, and no more gland issues! She acts like a kitten again. Love this place! The staff is kind and knowledgeable and you can tell they love the animals if you stay a while and listen to them talk to the doggies as they groom.

I have used this business multiples times without having a problem but today was different when I…read morecame to pick my dog up it was taking them a minute to retrieve him. I heard a water hose being used and when I got my dog she told me he just spilled water on himself because he was kinda wet and I thought nothing of it. When I got him in the car he smelled terrible and when we got home I saw he was covered in poop all on his belly, one paw and dried all on his nose. Also when I looked closer at his nose it looks like he was bitten. Its a shame I just would have done better with the truth. Really use to love this place.

Just brought home our Sadie and Harper after their grooming and we are very pleased! Both are very…read morenicely cut and believe me after running around in the dry grass this winter they were a mess! Both dogs were comfortable and happy. I will be using this dog grooming salon again. Thank you.

I love this place! Dr Hogan and her staff are the best and I hope wouldn't trust my animals with…read moreanyone else. We have 3 cats and 2 dogs and they do so well with each of them! Our most recent addition was a Siamese we found as a stray and they have been so kind and helpful in everything we need to do and how to get him up to date. They don't push anything that you don't need and that's something that is hard to find.

Rude and disrespectful people here. They all act like they hate their job!! All they want is money…read morefor this and that. I ordered heart guard through Chewy and the veterinarian wants to charge me $10 to approve it. That is so messed up and they're the ones that gave me the prescription. I am done with this place. Don't take your fur baby there because they don't care.

Rebecca and Tyler are fantastic I know Goose and Gunner are…read morein good hands there! The kennels are clean and spacious. Staff is very friendly.

We contacted the facility and were told that we could board our dogs for an upcoming trip we were…read moreplanning on taking. The person who answered was very nice and explained how to fill out the online forms etc. We booked our flights to Florida and the next day someone else called and said they were no longer taking new customers. VERY unhappy!!!!!!

I'm iffy about this place. I took my cat there maybe? 3 times and I've always felt uneasy but I…read morecouldn't find anywhere else to take my cat. :( They are unprofessional and it's always loud (dogs barking) when you enter because they have the dog kennels where they keep the dogs right in the "waiting area". This can obviously stress out the cats. Also, when I drop my cat off they leave her on the ground right in the waiting area. One time I asked how my cat did and the owner said she was a b**ch. I mean, stuff like that you don't say to your customers and that's very unprofessional. Even if my cat was mean, it could have been said in a different way. Also, when I said I felt uneasy, it's because I felt like thy were mean to my cat. Anyways, I am sooo very happy and relieved to not go back to this place anymore. (I wasn't going to anyway.) I found an actual vet place that is award winning and offers cat grooming services. They charge more but it's worth every penny to have peace of mind for me and my fur baby.

If I could leave ZERO stars, I would! But since you're required to leave a star to do a review, I…read moreunfortunately had no choice. Google reviews are giving this place a 4.6 star rating and all I want to do is WARN people please DO NOT take any of your furbabies here! A friend of mine took their doodle and their sweet baby came home with a terrible haircut, BUT I wish I could say that is all their furbaby came home with but unfortunately their sweet dog also came home with gashes and cuts all over his body!! To top it all off, these incompetent people will not answer any calls or texts from my friends regarding this heartbreaking situation! My friends dog is now traumatized, withdrawn, very anxious, and visibly shaken from how he was treated by these people. Animals do not have a voice to take up for themselves. We have to be their voices. So I am taking a stand and posting this review. These people are HORRIBLE and need to have their licensure REVOKED! Pet parents, beware! And please DO NOT TAKE YOUR FURBABIES TO THESE PEOPLE!!!

They cut into my dogs leg badly and did not inform me if it when I picked him up. When I saw the…read moreblood and wound I called them immediately and the woman who answered called to the back "oh, that must be the dog she cut into" not concerned at all. I asked since it was a weekend if they had a collar I could put on him to keep him from licking at it until I could get him to a vet and they offered no assistance. DO NOT TAKE YOUR DOG HERE!!!

They always make me feel secure when I leave my girl with them…read more I chat with them daily on what she is up to. Never delayed in message responses back to me which reassures me and always calms my anxiety.