Houston Labz took my google review down cause he doesn't want people to know the truth about his business!! He destroyed my car & didn't fix ANYTHING!
Got my starlights done paid $650 for 550 stars & they're pretty, but VERY disappointed on how my car was returned! My roof is dirty now- has black fingerprint stains & It's very noticeable since I have tan cloth, also I have a bent roof since he wasn't careful taking my roof off, & I sadly can't get that fixed due to it being SO expensive.... ALSO I have to buy a new battery cause he couldn't turn my car off correctly and left it on all night! Plus he didn't put my light cover back on, so now You can't turn my backlights on without having to stick your finger in a small hole & car now smells like weed. SOO DISRESPECTFUL. I reached out to him to complain.
Told me the dirt on the headliner was him cleaning & will go away. Ignored Me mentioning my headliners is now bent . I
Mentioned my battery went bad and I have to replace it And he told me" I understand sorry you have go thru that " Terrible customer service!! I did ask for my $130 deposit back but he needed a reason, so I gave him a reason. sent $100 because that's all he had??? Geez. (He ended up giving me the $30 cause he started to panic about this review )
Overall I just don't think he cared about the car he just wanted to get it in & out same day. Over 1k in repairs that I'll have to pay.
He ended up replying to this review saying " False accusations , your car was battery was doing that you even told me and we paid for your damages , and we kept in contact professionally , stop lying I got the messages to prove it"
My car battery was never doing that I NEVER said my battery was bad like what?!!?? I keep my car up to date with everything. He even told me he forgot and had to jump start cause he left it on for hoursss. He didn't fix my damages he actually blocked me. I only got $130 cause I ASKED. But only wanted to give me $100. We did contact eachother I wanted to get this sorted out but he wasn't going to do anything. & then of course I asked to prove the message and got no response. I have the messages too? See. read more