Oh gosh where to begin? I went into the house of pipes on 182nd and Powell to see if they had an ATM machine. On the Shelf I spotted some torches and thought I saw a brand of torch I thought to be very good quality. So I looked at the Torches, sure enough, there was the brand of torch I was looking for. There was then some discussion / argument about the actual brand of the torch and who the manufacturer was blah blah blah. The main thing that kept my attention was the way I was greeted as well as every person who was greeted while I was in the store. I'm assuming they were only taking cash seeing as how the second someone walked in the door there was no friendly" Welcome in" there was just an Abrupt rude" we're only taking cash " . I don't know who trained these people or if they have any value or customer service or repeat business but that's not a good start. Now we're getting to what really happened which is the purchase of a torch. After some debate a little back and forth I finally decided on the torch I wanted one being a " mortal dab" torch which donned a picture Sub-Zero from the well-known game Mortal Kombat and was manufactured buy a hilariously named company Deez Nuts. side note; two or three more other people had walked in getting the extra warm " we're only taking cash " greeting, which by that point had started to grow on me. I majored in sarcasm in Junior College. so moving on to the point of sale transaction which included a torch 6 cans of butane and a dab tool which came up to the grand total 50 bucks... Or did it? The answer that question is no. Actually the total of $45 why the discrepancy? Well the price on the box didn't match the price in the computer. No big deal that's only a $5 mistake because you then charge the customer what is advertised then you change the rest of the prices on the box to match what's in the computer sounds easy enough correct? Well apparently this jackass when a different direction and what made me notice was him taking the price off of the torch. I thought in the back of my mind that's weird then I got in the truck started doing the math and oh hell no and no you didn't came to mind. I went in the guy was waiting on somebody else noticed me, clearly, I waited patiently until he was done with the customer he was helping and proceeded to wait and wait and wait until it became awkward that he wasn't addressing me. I said excuse me and you cut me off mid expression and said " I know why you're back in here because you think you got charged 5 extra dollars ". Actually yes that is why I'm in here. He proceeded to tell me the prices on the box doesn't match what's in the computer and and not too many words tough s*** sir. I of course wouldn't stand for this, ask to speak to the manager who I assume to be the most delightful customer service oriented retail worker of the year. Refer to my major in Junior College. Now she's involved also being the opposite of helpful telling me she can't give me my money back she doesn't have to do anything and she could just ask me to leave if she wants. I used to be a violent man and they almost brought it back. But I kept my cool and I'm assuming she was texting your boss do informed her probably of the legality of advertising something and charging a different price. She then reluctantly took $5 out of the drawer, not a $5 bill mind you which is what I paid with, $1 bills, five of them which he counted 7 to 9 X. It was a real shitshow to say the least. Now I know everyone has a bad day from time to time but I'm a Believer in the fact these two little pit stains are probably not very good people and have no business working in retail. This is my very first Yelp review. Many things have happened and me different businesses or establishments that I thought I'm going to write review on these jerks. And I never have but I was so irritated at these little assholes I felt compelled. So to all of you out there know this I'll be sure do not only write about negative experiences but the positive ones too to maintain some semblance of balance in this very f*****-up world we live in.
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