1. House Of Maxx

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Beacon, NY

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House Of Maxx

3.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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3 years ago

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2 years ago

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JoS. A. Bank - Groomsmen suits

JoS. A. Bank

2.8(13 reviews)
5.2 mi

A very disappointing "custom" suit experience. The store…read moremanager, Maggie was pleasant and professional, but after 10 years of purchases and custom tailored business suits for my son, we will be throwing in the towel. WHAT WENT RIGHT: pleasant sales associates and clean shop. Good location. Worthwhile sales for off-the-rack for that recent grad or mid manager. Selecting the fabric(s) and the styling for the details. WHAT WENT WRONG: Measuring by the sales associates for custom orders diminishes the experience and impacted our overall experience. ONLY a trained, experienced tailor should be measuring the client. If that were the case with us, my son's $650 custom suit would have fit. IT DID NOT. The trousers were cut to the wrong size. The jacket lining was misshaped and puckered, preventing the jacket from draping properly. We had a scheduled ( dedicated) fitting appointment with the tailor ( Neville) yet we were interrupted multiple times by other shoppers who took his attention away. NOT the "custom" fitting experience Jos A Bank used to provide. Neville the tailor offered to take out the trousers and rework and correct the lining problems. NOT acceptable for a brand new suit that was simply made wrong. We opted for the additional inconvenience of having the entire suit remade correctly to avoid any additional issues. THE RESULT: we waited a month to have my son walk out in his custom suit only to be told that it would take about three more weeks to redo the order. Then, the suit would be shipped to our location only to have to be shipped to New York City where my son lives so he could have the final fitting. At this rate, will be lucky to have his suit in February. Depending on that final experience, this may be the last time we shop with Jos A. Bank.

I had an incredible experience at Jos A. Banks. Manager Margaret did a great job explaining to me…read morehow to prepare for my wedding season in regard to my groomsmen wedding party. I felt $1 million in my custom suit. Wedding photos came out incredible as well because of it. Top tier location in area for groomsmen parties suit shopping.

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House Of Maxx - womenscloth - Updated October 2026

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