Lady gray made my wish come true!! I went to so many big & small shops all over- from lower Westchester, upper, Poughkeepsie, to Orange County, even Rockland. I definitely went into at least 15 stores. Each experience disappointed, either they couldn't deliver the dress I described, had horrible customer service, dirty/smelly, or way too overpriced. Not lady gray! Yes, it's small- it's boutique & that's the service you get! You are remembered, given lots of 1on1 time (given that you have an appt), just really personal experience, not the for 5 minutes kind, but as long as you need. Don't get me wrong, lots of bridal shops give you 1on1 time, but almost never with an expert, but rather someone who has to go ask or confirm or ask the seamstress, or whatever other annoying thing that makes you wonder why you're even dealing with that person. Tina at lady gray will answer your questions about the product & altering directly herself, & if she can't, then she will call the manufacturer while you're there. She follows through on her word & is organized. Ok, I've spoken a lot about the service, & not so much about the dress. You see, you can get your dress anywhere really, try online. But that's not what a wedding dress is about. It's about becoming a "friend" with your seamstress, your "seller." You will go to the shop 3-4 times to try on your dress. In between each visit, you will panic with "is it going to come out right?," "is it on track?," "will it be late?," "will it fit my body right?," "will it be the right shade?," "will it be the right length?," oh & the best two- "will it be perfect when I go pick it up day(s) before the wedding?," & "did I pick the right dress?." You will have dreams & nightmares. But not with lady gray, I had all those thoughts & each one ended in my mind with, "I trust her." That you see is the most important part about selecting your wedding dress- trusting your "seller." I will now say that the dress I picked out & fell in love with, came out better than I dreamt of. I felt beautiful in it. It was the dress of a lifetime, purchased from a lady who deserved every cent I paid. Please go here & trust her! You can see a tiny bit of my dress in my yelp profile picture :-) read more