Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

I've been doing business with Precision Carpet Cleaning for about twenty years, back to when my…read morefriend, David Yoder, owned it. David's retired now and he's passed the business on to his son-in-law, Scott, who co-owns it with Doug. This is simply the best carpet cleaning company in the area. Not only do they do an outstanding job of cleaning carpets, but they use environmentally friendly products, and their customer service is simply fantastic. Invariably they arrive right at the appointed time, scope out the job, give you a price for it, and get right to work. As an example of their customer service, today Scott provided booties for us to wear on the damp carpet, and he offered to provide fans to help with the drying process. This is a really professional company that has excellent business practices and fantastic customer service. I give it my highest recommendation!

We've had Doug and his crew come out three times to work for us, and each time we couldn't be…read morehappier. The first run was in November to clean the living/family room carpet which was a terrible dirty mess and the master bedroom carpet plus bathroom hardwood floors. Scott came out with the crew and they did a miraculous job, making the ~15 year old cut berber carpet look brand new despite the 8 years of indoor shoe-wearing leaving visible dirt trails! The hardwood bathroom floors turned out wonderfully shiny and the master carpet had its old funky smell removed. The second visit was to clean two sets of carpeted stairs, upstairs bedrooms, basement bedrooms, basement great room, clean the arm of a synthetic suede couch (to remove the skin oils), apply shine to the fireplace surround rock tiles, and clean and apply shine to the family room/dining nook/kitchen hardwood floor. Several permanent (we assumed) stains left by the prior owners in the basement berber carpet were handily removed by Doug's crew, as was the dirt trail from shoes on the berber stair treads. The cut berber and bedrooms in the upstairs all turned out great as well. The couch arm old-oily-grandpa residue cleaning was a fantastic success. The true miracle, however, was the family/dining/kitchen hardwood floor cleaning. This floor sees the most wear in the entire house and looked tired after decades of use. When Scott finished his work in this area, the hardwood looked refinished and beautifully glossy. We couldn't be happier. The change was truly transformational. And the shine coating applied to the stone tile surround on the fireplace was unbelievably gorgeous, bringing out all of the beautiful colors and texture of those stones. We had never imagined it could look that good! See the photos below. The third time we had Scott come out was to retouch that gorgeous hardwood floor which, for reasons that will remain unstated here, was scuffed within one week of the clean & polish by the couch legs. These were good 3 foot long scuff marks at least 1/2 in width, see the last photo below, if you dare. It makes me cringe. Doug was amazing, answering my frantic call about a quick fix on Sunday and working with me to fit in a visit when it worked for our schedule. Scott was amazing again when he came out-- he came out on short notice (two days later), cleaned and recoated a large fraction of the hardwood floor with their favorite shine product. The end result was that Scott's job blends perfectly at the edges and cured the scuff mark problem so that I can no longer tell where it was. Whew. Crisis averted! And since we had a lot of big and heavy furniture in the way, Doug and his guys set the legs up on foam block protectors or plastic circle protectors so that my husband and I didn't need to move anything for the full-house carpet cleaning. Doug's crews are meticulous and cautious, so they managed to do all of this work without crashing machines into our lovely wood furniture (a far cry from when I vacuum at home and the furniture takes a beating, in full disclosure). All of this work happened for fair prices, and the guys took care of us- providing a price break where they could afford to do so for the larger projects. Overall we could not be happier. I plan to call Doug and his guys when we need our next job done. I recommend you call Doug- you won't be disappointed!

TL;DR Great value for the price. Professional. Quick response and scheduling. Experienced…read more We have a senior dog who has had health problems. She's been on the mend so we decided to move forward with reclaiming our carpet. I called Bronco Pro Kleen and immediately felt they were not only professional, but they also had experience with the challenges of pet ownership. Our technician, Hiro, was professional, courteous, and empathetic, and did a miraculous job on our carpet. Miraculous! It looks and smells better than I ever thought it could again. We had a main floor carpeting cleaning and the extra pet treatment service. Great value for the price, and we will call them again for future needs.

I had my carpets cleaned by Hiro and he did a fantastic job. Also very courteous and professional…read more Will use again.

We loved our experience with Oxi Fresh!! Isaac came out initially and told me when he was done if…read morethe smell from my cat's accident came back to simply call and they would come back. Freddie came back and with another application and the stink is gone!!! Both gentleman were a pleasure to have in our home. They were both extremely well spoken and congenial. Thanks OxiFresh!!!

Stains weren't removed. The person who scheduled my appointment said they could clean things they…read morecouldn't once the technician arrived. A total waste of my time and money. If I had known what they could really do, I wouldn't have hired this company.

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Good communication, timely completion, good job all around. Nothing left to be desired.read more

We had Steve's Carpet Cleaning and Restoration out for a duct and dryer vent cleaning this week…read more The folks that came out were on-time, super friendly (to us and our dogs), and we could tell they removed a ton of material from our vents. We'll definitely use them again for this service!

Carpet cleaning services were great! We hired a pet sitter…read moreto feed and walk our dog while on vacation. Unfortunately our dog had accidents in the house (highly unusual). We hired Steve's Carpet Care to help us remove the pet stains from our brand new carpets. The technician arrived on time and let me know before they arrived that they were on the way. He was very polite. He protected our wood floor with a runner and used bumper pads on the corners to protect the walls. He moved all the chairs and successfully removed the pet stains. I really appreciated the customer service. I was very pleased.

Very poor customer service - tried to get a quote and they never returned messages…read more I could Tell They were not a good company and moved on To a different company

Truly great work! We had our cabinets refaced and they were…read morecompleted beautifully. We experienced great communication, they listened to our needs, the value was excellent, and the job was completed exactly to our specifications. Also appreciated their friendliness, we would definitely use them again.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

Best Service in town! Thanks Larry for your help your prices are great and service is even better?read more

Wonderful family business! We've been doing business with Big M for 40 years! They are reliable,…read moretrustworthy, thorough, respectful, dependable, and a pleasure to work with. We've used their carpet cleaning services for our special and valuable wool carpets; they are careful and attend to details. They've cleaned for us as homeowners and landlords, cleaning after tenants at the end of their leases. No job too small or too large for this can-do family of hard workers. Highly recommend!

Great customer service, on time, friendly and not a spec of dirt left on the carpet! The best part…read moregreat/fair pricing!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!