So we called Monica 2 days before vacation, she came out to do a free meet and greet to ensure the…read morepets and her would be a good fit with each other before we left out for a week. Needless to say her and Tessa was outstanding, we got pictures and updates everyday all throughout the day, even stayed with the babies over night. I would definitely recommend her to anyone that needs any sort of pet sitting or assisting with keeping your pets while you enjoy vacation. She made our vacation worry free that's for sure!

ABBIE IS THE BEST! She is SO caring, compassionate, and !knowledgeable!Everywhere we go, people…read morecomment on our "pretty" dog, but above and beyond that...they comment on his LOVELY temperament and good behavior (and he's still a puppy!). While I've owned other animals, this was my first time with a dog and definitely noticed the difference between how he behaves compared to other dogs we've met. I am beyond grateful for this addition to our family, as are my husband and 5 yo daughter. Thank you for matching us with him and bringing so much love and laughter into our lives!

Kim has been my boarder for as long as I've had my rescued fur baby. I wouldn't go to any other…read moreboarder. Moved from Mooresville to Hickory and still drive the mile for her care. My pet didn't want to leave. Enough said...

Our dogs have been going to Pets R Home since they were puppies. They go to doggy day care every…read moreWednesday (Tuesday and Wednesday are special prices) and they also board there when we are away. The owner is fantastic and lives there - so it's not like a vet, where there is no 24/7 live coverage. I couldn't recommend this more.

Apparently closed and out of business. Stopped yesterday and was disappointed to see shop appears…read moreempty. No sign or anything. Still listed on line.

I had appointment scheduled for 2.5 weeks and then received a reminder text the day before my…read morescheduled appointment only to arrive the day of my appointment and be told that I'm not on the schedule or in the system. They made it known they were short staffed because of the snowy weather and seemed irritated, so I took my fur baby and left. We will not be returning or recommending.

The ladies at Noah's Ark do a great job of putting my mind at ease when I have to board my dog…read more They welcome him warmly and always tell me little thngs about him that let me know they recognize the individuality of their boarders.

Boarded two dogs with Noah's Ark when we went away for the weekend. I paid extra for my bigger…read morehound dog to have the "VIP kennel" since the others were so small, and our second smaller dog was separate in their normal size run. My hound came out with dried blood and scrapes down the inside of one of his legs, and no one could explain to me how this happened. Now our smaller dog has been taken to the vet after acting lethargic/not eating with a fever of 104.5. They said he probably got exposed to a virus while boarded, as he's not been around other dogs otherwise. Tough to leave your babies with people you trust/pay good money to take great care of them and have them come home this way.

We have been taking all 6 of our animals here for years and have always loved this vet but we will…read morenever come back here after an incident last Friday. We have 2 dachshunds who have been coming for vaccines/annual wellness visits since they were about 6 weeks old and we have always opted out on vaccinating them for LEPTO, that is the "L" in the DHLPP combo vaccine. Both dachshunds always receive the DHPP vaccine ONLY, NO LEPTO. We made this decision due to one of our dachshunds having a severe reaction to the LEPTO vaccine a few years ago and going to anaphylactic shock and almost died. I make sure to make it known every single visit that we want all vaccines EXCEPT LEPTO and have told them every time in the past to put it on their records. This past Friday, I had to work so my husband took our dachshund Ollie for her annual wellness/vaccine appointment. When the vet tech came in, she was reading off all of the vaccines that Ollie was going to be receiving, however, included lepto so my husband told her that we did not want to vaccinate her for the lepto vaccine (as usual) and told her she has never gotten it before due to our other dachshund having such a severe (almost deadly) reaction. The vet tech told my husband that she is looking at Ollie's vet records and told him she has received it every single time in the past. My husband thought maybe he had gotten it confused and agreed because he TRUSTED the workers at the vet which was obviously a mistake. He called me on the way home telling me what happened so I pulled out Ollie's vet records from the past few years and looked to confirm she hasn't been receiving the Lepto vaccine. Every single document from each appointment stated "DHPP ONLY-NO LEPTO". While looking for the records, I had my mom call them to ask what amount of Benedryl needs to be given to her to help prevent any kind of severe reaction and they said they would call her back and let her know because they had to ask the pharmacy? After about 15-20 minutes of no call, I called another vet who we will be going to from now on and they immediately told me how much Benedryl to give her. Asheboro animal hospital never called and let my mom know an answer. After locating all of Ollie's records, I immediately called and spoke to someone at the front desk and when explaining the situation I was met with a rude attitude and was cut off in the middle of my sentence by her saying "I'm looking at her records right now and she has gotten the vaccine every year. I told her I was also looking at her records right now from every appointment she's ever had and stated that every single document says "DHPP ONLY-NO LEPTO" and explained that it should've been on her file. After placing me on hold, she came back and apologized and offer to refund us the $45ish dollars we paid for the vaccine and stated she would add the alert to her file as well as our other dachshund. We accepted the refund and appreciated it, but I feel as if we absolutely cannot trust this vet any longer because this could have been a deadly situation, especially if we didn't catch it and provide Benedryl immediately! I also did not appreciate the rude attitude I was met with when calling to tell them their mistake. And to top it off they never bothered to let us know how much Benedryl to give our dog to prevent a reaction from a mistake they made! We will be switching all 6 of our pets to Seagrove Animal Hospital who provided immediate and friendly care over the phone letting me know exactly how much Benedryl to give and what symptoms to lookout for and told me that if she has any kind of reaction to just stop by with her which I greatly appreciated. BEWARE IF YOU'RE TAKING YOUR PETS HERE.

I unfortunately last week had to put my 17 year old dog down and the staff was amazing and kind. In…read morethis emotional time, from the front desk to the vet techs and doctors all were so supportive and understanding. Definitely recommend coming here for all animal needs!

My sweet Olive is no longer with us, but I cannot begin to tell you how wonderful Northwood was…read morefor us. The owners and staff were so caring and professional, going way beyond what I would expect. I moved back to High Point when Olive was 2 years old, and remained with Northwood until she passed at 14. When I lost Olive, I also lost many friends. Due to travel and health issues, I no longer have pets, but hope to (God willing) sometime in the future. I am amazed that anyone would have a negative review about Northwood. They were always up front with me about treatment, medication, etc. They fit Olive in whenever needed, and even gave us a break on certain treatments. They were fair and honest. Can't get any better than that. I wouldn't go anywhere else. These folks are the best!

Pricing is ridiculous here!! My friend adopted a cat and took it here for an initial checkup. All…read morehe wanted was vaccinations, fecal check, bath and nail trim. He was told they don't really do baths, (what??). They didn't do a nail trim, didn't do a fecal check (owner was told to bring a sample back instead of just using a fecal loop right then??). So for vaccines ONLY it was over 300 bucks. Thats highway robbery on top of being unprofessional. What kind of vet can't do a fecal? Then...stool sample brought in and owner was charged 20 bucks for an "expedited in house check"? Vets NEVER send out a fecal!! It's been 8 hours since sample was dropped off, still no information, so how is that expedited? I'm a person that did the fecals in a vet's office-it takes 5 minutes tops. So for a fecal check it was 75.00!! I've never heard of paying more than 20 for a fecal and that's high. This place is a rip off and I think they took total advantage of a new pet owner. The expedited fee at the very least should be refunded. *updated to add* When my friend called to check on 'expedited' fecal 2 days later, they LIED and said they had called and spoke to his wife, (who passed away 3 years ago). LIED!! What kind of business is this??

I have tried other groomers before finding Mandy and Ruff Cutz, let me tell you, Mandy is the best!…read moreShe truly listened to how I wanted my pups groomed and did a perfect job. I love her one-on-one attention and quick service. When Mandy was done I received a text and she played with my pups until I came and got them. It was a wonderful feeling knowing my pups were truly pampered and loved on while they were in her care. I'm so happy to have found Mandy!

I have taken my maltipoo to Mandy for grooming several times and have been pleased. Sadly, I'm…read moreleaving a negative review because most recently my dog was not groomed as I requested, and I was treated rudely on top of it. I specifically requested that my dog's bangs not be cut short because I like some fringe over her eyes. They were cut completely off. When I brought this to Mandy's attention, rather than offering to fix them as soon as they grew out, she argued that she did what I requested, which is the same as calling me a liar. I know what I told her I wanted and had even shown her a picture at a past visit. Additionally, my dog's tail was cut, which I did not request. Mandy said it was "automatically done unless specifically stated it is not wanted." My dog has been groomed many times over the almost 5 years she's been alive, and no groomer, INCLUDING MANDY, has ever cut her tail. Instead of treating me in a respectful, professional manner, Mandy continued to argue that she had done everything correctly. Needless to say, I will not be taking my dog back to Ruff Cutz, and I recommend to anyone that does to make your requests in writing.