my dog loves ANA. I've taken my fur baby there ever since he was old enough to get groomed. He's…read morenever nervous to go there and does great with her.

The groomers are excellent with my three dogs. Professional but kind handling of the animals.read more

I inquired about availability for my dog to be groomed simply stating that I would stay (as in…read moresitting in the car) just in case there were any issues. The owner sent me a several paragraph long condescending message about how owners aren't allowed to stay with the dog. I was a groomer so I know all this, but dont have the table, tools, etc to do it myself. She was very rude and made me feel awful.

Very good service! Brought my two dogs in recently. And she was able to notice my shih tzu was in…read morecardiac distress last visit. So, we were able to get him into the vet asap. Only place we'll go to get our pets groomed, very amazing service. We love The Kinder Cut!

I called from searching online, they came out and it was the absolute best service i have ever had,…read morethey were great with patches, she is older so I was worried but she loved them, they took good care of her and were very knowledgeable, I will continue using them...thank you guys so much Carmen

I love them so much. Prices are great and booking is done fast! Make your appointment with them!read more

My dog always looks great and they don't keep her all day!…read moreThe groomers are terrific and sensitive to the dogs fears!

I love this place. My dog always comes out looking great and they are not uber expensiveread more

Absolutely love the very nice people and they take very good care of our fur babies . I highly…read morerecommend this business. Service is great .

Jennifer is so kind. I am so fortunate to have found this groomer. I highly recommend.read more

I have been boarding my dog here for over 12 years. They take great care of her and she enjoys…read moregoing in. I always get the pampered pet package so that her nails and bath are done as well. I definitely recommend them.

Our dog loves this place. He has separation anxiety but always wags his tail when he gets there…read more They always remember him and his needs when we arrive.

We take both our puppies here on a regular basis for all their grooming ends. They always do a…read morephenomenal job and we feel like we are walking out with a brand new beautiful pet every time. They have never hurt or injured our beloved pets and treat them like family. The staff is very friendly and efficient. Highly recommend them!

Linda's pet haven is wonderful and has A+ customer service. They always listen to my preferences…read moreand refer back to my dog's profile for every groom which is imperative per my allergies. They have an express groom option for faster drop off and pick up windows which I opt for with my dog since she is anxious (this does cost extra) but they are very transparent with pricing and happy to answer and questions. I've used them for years and highly recommend their services.

Our Aussie has a standing appointment at Fur. We have been clients since we moved here 5 years ago…read more You can tell that the staff loves dogs, and Luna always comes out with a fluffy coat and smells great. I wouldn't dream of taking her anywhere else.

I love the girls at FUR but more importantly I love that my fur baby Dixie loves the girls..she is…read moreso happy to see them when we walk up to the door,and she is smiling when I pick her up..they do a fabulous job on her haircut..can't praise them enough..I moved out by high rock lake in Lexington,and I pass many of pet salons on the way to WS to take her to FUR.theres a reason for that..when they love and care for your baby ,it gives me peace that she is in good hands..

The groomer was not friendly. It was clear she didn't want to be there. The Groomer said that next…read moretime they are charge me a fee because my little 4lb Yorkie flinches. She does bite or show aggression she flinches. Really PetSmart.

if i could give this a -100 i would. back in january my groomer up and moved to lexington out of…read morethe clear blue sky. i meant so she needed groomed badly so i took her there. i had taken my schnauzer. were there several years ago before i found a groomer close to me and they did a pretty good job. but then they had one person that would stay with the dog all day long if you pay extra, which is what i did and now they don't do that. i did not know you did not have to have a license to be a groomer in the state of north carolina the vet tech when i had to take her to the vet, which i'll explain in a minute told me that they show them videos for eight hours and turned them loose to what happened was her neck got cut it was like a z shaped cut they did not tell me they had cut her neck. that was my main beef. i mean, accidents happen, right if they would've just told me look, we're sorry we cut her neck but i checked out, looked underneath her neck and around it and everything and evidently they had combed the air or something so i couldn't immediately see it and then i noticed her scratching and it really really bad and when i went to look at it. it was like there was some kind of goop on it that made it hard. evidently, they tried to glue. that's some kind of glue on it. when i finally got the goof off for the glue which took a while and looked at it, and i saw a z shaped cut. it was obviously done with scissors so my vet said anyway. that was the next day. vet sorry immediately confirmed my worst nightmare. luckily it didn't require stitches because they said they had put the stuff on it that sealed the cut and i'll say with anabiotic fluid in it so that it didn't get infected and they provided me with the meds that she needed. they freaking should've told me and i wouldn't be giving this scathing review. i will never ever ever ever ever ever ever ever getting back together with petsmart because of this i will never ever even go in there and buy anything for my dog or any other animal that i know they will never get one sent from