We'd had a flood in our city apartment and knew The Carpet Man via neighbors on the East End, who…read moreurged us to partake of their great selection. We saw they had a one-day annual sale in September, so off we went to explore what they had. We were blown away by the breadth of selection for not only carpets and rugs, but all types of flooring, window treatments and textiles. This is one of the rare remaining non-chain places that clearly takes pride in both wide selection and customer service. We were greeted upon arriving by Paula, who was deftly handling a couple of other shoppers, and were thrilled she took the time to devote her attention to us so quickly. We came with room layouts with dimensions and a range for each room's rug type possibilities we'd already felt could work. Paula helped us zoom right in to both new roll and remnant possibilities quickly. We chose and sat down to work through the edge finishing options within minutes. The owner was circulating, answering questions, and we came to know that everyone around us had worked for him for a decade or more. Between the care taken by Paula and her teammates and the ease of the transaction, we confirmed how both the new roll and remnants would be cut and finished, and were connected with an excellent delivery service to bring our finished goods to the city. Not for a minute did we feel rushed or not completely looked after. Not only will the Carpetman see us again for both our East End and City-based needs, we've already urged others to go there who are in the market for rugs, flooring, window treatments and the like. Can't recommend The Carpetman enough! Before you shop online or with one of those chain retailers, go to The Carpetman first! First-rate customer service and selection--or tell your architect to!

Good service quality carpet great price. Unlimited selections with the best brands. And most of all…read moredog friendly!

I needed a couple of links added to my Omega bracelet. It has the older-style push-pin bracelet,…read moreand I didn't want to risk damaging it myself. It was a small job, but my only availability is on weekends, which I know are usually busy. I stopped by a few other jewelry stores nearby, but they all told me to come back on Monday because they were too busy. On my way home, I decided to give Southampton Jewelry Exchange a try. Even though the store was busy, everyone was incredibly friendly, and they added the links in just a few minutes completely for free. While I was there, I also left my wedding ring to be resized since it had been feeling a little loose and had been bothering me for a while. This is definitely going to be my go-to spot whenever I need jewelry or watch work done in the future.

Salvatore is a class act -- I have been in his store numerous times to fix a few watches, and he is…read moreattentive and trustworthy -- He refused to charge me for some minor repairs on multiple occasions even when I insisted. He seems to be a devoted family man as his kids are often in the store with him to help out. As a full-time resident in the Hamptons my experience with him was extremely refreshing --

Jordan and his team were EXCELLENT to work with. I'm so glad and relieved I found them for a family…read moreevent my boss needed help with down in the Hamptons this past weekend (dinner and bonfire at the beach). Not only did they respond quickly and consistently kept in touch with me but they went above and beyond and carried out the job wonderfully. My boss and his family were also very pleased with their services. On top of everything, they are also very fair with pricing. I will definitely be using them in the future and will recommend them to everyone!

Extremely well run business. They were super kind, local to the Hamptons and were able to help me…read morewith more of my concierge needs than I wanted. Owner is extremely helpful and kind. Prices are very reasonable. Highly recommend!

Rude staff When I tried to buy a chain the lady looked me up and down and said "Are you sure you…read morecan afford this it's expensive you know"

Excellent jeweler! I have had many pieces of jewelry repaired here. They are friendly, helpful, and…read morefair. I stopped there recently to have a bracelet fixed and he repaired it on the spot in 2 seconds and didn't even charge me! I totally trust this place!

HIGHLY RECOMMEND. The owner Carolyn and her staff are fantastic. Carolyn altered an item for me…read moreimmediately and made excellent suggestions based on her experience. This woman is a gem and the rates for alterations are VERY reasonable!!!!

Carolyn is amazing! The quality of the service and the quick turn around cannot be beat. I needed a…read morelast-minute alteration and she accommodated me without hesitation. I highly recommend using Good Ground Cleaners!

Have used the company multiple times. They have cleaned and stored my summer cushions and have done…read morea great time. Also have used them to clean water damaged dining room chairs. Efficient and friendly staff. Highly recommend.

I have white furniture and wool dhrrurie rugs,one of which was severley soiled. John arrived…read more promptly and I could not believe the results. The 6 white chairs looked brand new, he did the carpet and got all the stains out.The sofa and love seat ,cleaned to perfection. Astonishing service and a fair price, such attention to detail. His demeanor is friendly and it was a pleasure having them clean my furniture. I would highly recommend this service to anyone. Glad I chose them. Arthur French

If you're in the Hamptons and have a well issue--bar none, Gregor Well Drilling is the absolute…read morebest. Responsive, smart, and incredibly fair. They focused on fixing the problem, not just running up a bill. You can tell it's a true family-run business--they care, and it shows. I hope I never have another issue with my water, but if I do, there is NO ONE ELSE I'd call. Incredible experience from start to finish. Ben & Julie Chodor

I did try them again. They were very apologetic about the…read moredelays. Since I could not find anyone else that would come out to my area, I went ahead and used them. In the end, I must admit that they were GREAT. Very efficient and friendly and patient. I wish they were easier to book, but they did explain a lot to me and I would definitely recommend them,

Everyone there is very kind, helpful and talented. Travis and crew are happy to do small repairs…read moreor more complicated ones, as well as help with designing. And Max, the emotional support doodle is always there to keep you company while you wait.

The old story updated. Brought my watch for repair of a loose dial. They fixed that, but the week…read moreafterward, the watch minute and hour hands froze up a couple times. I returned the watch and they observed the watch for a few days and the problem did not occur, so the watch was returned to me without anything done. The watch hands froze up again twice this week and again I returned to the Southampton store for the same problem. The store people told me they were going to watch the watch to see if there was a problem. I have photos of the frozen watch hands but that was not enough to convince them! Then they said they would send it out again and get me an estimate for the repair, at my cost!! I have always had this watch repaired at Southampton's London Jewelers without any quality issues, but at the time I sought out help from Corwin's, my "go to" place was closed. One star for Corwin for terrible customer service, and waste of my time over multiple trips there. They claim the intervention to fix the dial had nothing at all to do with the hands freezing the week after their repair man fiddled with the piece. I simply to not accept this failure to make things right and will never use nor recommend doing business with Corwin again. One hour later addendum: Corwin messaged me to let me know that my initial payment of $85 is going to be refunded to me. Note that I was repeatedly clear about the watch intermittently stopped and gets going when I reset the hands. At no time did Corwin tell me that they would pay for the added repair costs. I did get quite angry with the staff due to the frustration over how my concerns were addressed, and I apologize. Update: Corwin's did refund me and I put up with the watch that continued to repeatedly stop. I brought it today September 25, 2025, into Southampton's London Jewelers for that same problem. Their expert took it and opened it up immediately and said the problem was probably from a loose battery not being secured properly by a plate. He explained that he observed the battery to be loose when it was supposed to be held snugly in place. He said the battery was fine and that there was no need to send it out for repair. Not only did I appreciate the friendly and helpful London Jewelers staff, the location has incredibly delicious quality chocolate cookies and other treats (free) while you wait. Finally, the watch was returned to my wrist with the time reset and I was wished well and WAS NOT CHARGED. Now that is perfect customer service! Unfortunately that initial trip to Corwin's long ago, was on a day London Jewelers, my usual go-to-place, was closed.